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70-346: Managing Office 365 Identities and Requirements Certification Video Training Course Outline
Introduction
Preparing for Office 365
Managing Users and Groups
Introduction
70-346: Managing Office 365 Identities and Requirements Certification Video Training Course Info
Microsoft 365 Administration (Exam 70‑346): Expanded Course Overview
What You’ll Learn
Participants will gain competency across the following areas:
Preparation and Setup: Understand Microsoft 365 fundamentals, provisioning a trial environment, navigating the Admin Center interface, and monitoring system health.
User, Group, and Role Management: Learn to add, modify, and delete users; manage licenses; create and administer security and distribution groups; configure role-based access controls; and enforce password policies.
Azure Rights Management (RMS): Configure RMS to safeguard sensitive files and emails, establish information protection, and manage encrypted content across organizational boundaries.
Deployment of Microsoft 365 ProPlus: Plan and roll out the ProPlus suite to client endpoints, managing installation settings and updates effectively.
Domain Configuration: Add and validate custom domain names in Microsoft 365, configure DNS records, and manage domain verification and DNS health checks.
Hybrid Active Directory Integration: Design and implement hybrid identity solutions using Azure AD Connect, configure directory synchronization, and set up federated identities via AD FS for single sign-on.
Exchange Online Administration: Configure and manage mailboxes, recipients, anti-malware and anti-spam settings, message retention and recovery policies; plan mailbox migration strategies; and maintain user access and compliance.
SharePoint Online Management: Create and manage site collections, configure external sharing settings, and optimize collaboration space for users across the enterprise.
Skype for Business Configuration: Plan deployment, configure online communication settings, and manage user access and connectivity for enterprise voice and messaging services.
Connectivity Testing and Monitoring: Use available tools to test service connectivity and performance (e.g., Microsoft Remote Connectivity Analyzer), monitor service health and availability, receive alerts on maintenance events, and troubleshoot hybrid integration issues.
Managing Yammer: Enable Yammer Enterprise, manage its governance, integrate it with Office 365 collaboration tools, and assess its usage within organizational communication workflows.
Course Overview
The Microsoft 365 Administration (Exam 70-346) course is a comprehensive and meticulously designed training program tailored for IT professionals who are tasked with managing and supporting cloud-based services within their organizations. This course is ideal for system administrators, technical support personnel, IT consultants, and anyone involved in the deployment, configuration, administration, and troubleshooting of Microsoft 365 environments. With the ongoing shift towards cloud computing, Microsoft 365 has become the cornerstone for collaboration, productivity, and communication in modern enterprises, and this course ensures that participants develop the skills necessary to manage it efficiently.
The curriculum is structured to provide a thorough understanding of the administrative features and tools available in Microsoft 365. Learners will explore key areas such as user and group management, Exchange Online administration, SharePoint Online, Skype for Business, security and compliance management, and service health monitoring. Each module is crafted to balance theory with practical, real-world application, allowing students to build confidence through hands-on exercises and demonstrations that mirror everyday administrative tasks.
One of the core strengths of this course is its focus on equipping learners with not only the technical knowledge but also the problem-solving skills required to handle common challenges in Microsoft 365 administration. This includes managing identities using Azure Active Directory, configuring email and collaboration tools, enforcing security policies, and maintaining compliance standards. Participants will learn to navigate the Microsoft 365 admin center and PowerShell interfaces, enabling them to perform complex configurations and automation tasks effectively.
The course also prepares candidates thoroughly for the Microsoft Exam 70-346, which validates their capability to administer Microsoft 365 services. Although passing the exam is an important milestone, this course goes beyond exam preparation by offering a deep dive into best practices, real-world troubleshooting, and operational strategies that organizations rely on for successful Microsoft 365 deployments.
Throughout the training, learners will benefit from expert instruction, interactive discussions, and scenario-based labs that simulate typical enterprise environments. This hands-on approach ensures that participants can apply their knowledge immediately in their workplaces, whether they are managing small to medium business environments or large-scale enterprise deployments.
Course Purpose and Scope
The course embarks on an introduction to Microsoft 365 administration, offering learners a curated roadmap through essential administrative functions. It begins with foundational topics such as navigating the Microsoft 365 Admin Center, initiating trial environments, and understanding subscription nuances. Building on this foundation, it progresses through managing user identities, leveraging Azure Rights Management services for data protection, deploying productivity applications via Microsoft 365 ProPlus, configuring organizational domains, and integrating on-premises directory services with Microsoft 365 in hybrid scenarios.
The curriculum then dives into administration of core collaboration services—Exchange Online, SharePoint Online, Skype for Business—and concludes with testing connectivity and exploring Yammer for enterprise social collaboration. The design ensures learners develop both breadth and depth, aligning theory with real-world application.
Course Requirements
To ensure participants gain the maximum benefit from the Microsoft 365 Administration (Exam 70-346) course, learners should possess some foundational knowledge and experience prior to enrollment:
Familiarity with Microsoft 365 Environment: Participants should have a basic understanding of the Microsoft 365 platform, including navigating its web interface, familiarity with subscription models, and awareness of the core productivity applications like Outlook, Word, Excel, and Teams.
Basic Networking and Directory Services Knowledge: Since Microsoft 365 integrates closely with on-premises infrastructure in many organizations, a fundamental grasp of Active Directory (AD), Domain Name System (DNS), and networking principles is important. This knowledge will help learners understand hybrid identity management, directory synchronization, and domain configuration tasks.
Experience with Windows Server and User Management: Prior experience managing Windows Server environments, including user and group management, will provide a strong foundation for understanding Microsoft 365 user provisioning and role assignments.
General IT Administration Skills: A working knowledge of administrative tasks such as security policy enforcement, license management, and troubleshooting will support learners as they explore more complex Microsoft 365 features.
While prior certification is not mandatory, these prerequisites help ensure students can follow the course material comfortably and engage fully in hands-on labs and scenario-based exercises.
Course Description
The course kicks off by orienting learners to Microsoft 365—setting up trial tenants, exploring Admin Center dashboards, and configuring foundational subscription elements. Early lessons focus on health monitoring and onboarding using the Admin Center. Participants then advance through user provisioning, group policy setup, and role assignments, including multilayered security controls.
Following this foundational work, learners move into practical deployment scenarios:
Configuring Rights Management and application deployment with Microsoft 365 ProPlus helps secure corporate assets and streamline end-user productivity.
Domain management and hybrid identity setup provide the infrastructure backbone—ensuring seamless identity synchronization across cloud and on-premises environments.
Subsequent modules tackle service administration:
Exchange Online setup teaches participants mailbox configuration, compliance controls, migration planning, and spam protection.
SharePoint Online lessons unlock site provisioning, external sharing, and collaboration design best practices.
Skype for Business onboarding introduces presence, voice, and conferencing integration with other Microsoft 365 components.
To ensure operational resilience, learners explore connectivity diagnostics, health monitoring dashboards, and troubleshooting strategies for hybrid and cloud-only services. Finally, integration with Yammer solidifies enterprise social collaboration and communication alignment across platforms.
Throughout the course, learners engage in scenario-driven labs, apply best practices, and receive guidance reflective of real-world deployment challenges.
Course Updates
Originally updated in May 2018, this course remains relevant today, though learners should supplement their studies with current Microsoft Docs and platform updates as the exam itself has been retired.
As part of the learning delivery, participants are encouraged to ask questions and engage with instructors, using tools such as video Q&A features. Course materials are part of a larger video library featuring thousands of modules, accompanied by assessments designed for pre-course and post-course knowledge checks. The content is frequently refreshed to reflect platform changes, ensuring that learners stay up to date. The training provider also offers customized learning experiences, enabling organizations to align the course delivery with departmental needs and rollout strategies.
Who This Course Is For
This course is suited for:
IT professionals who require a solid understanding of Microsoft 365 administrative capabilities, especially those in charge of user identity, service configuration, and hybrid infrastructure.
System administrators, support specialists, and IT managers aiming to refresh or develop their cloud service management skill sets.
Individuals preparing for various Microsoft 365-centric roles—even if the original certification exam has been retired, the content mirrors the knowledge domains once assessed by Exam 70‑346 and remains highly applicable.
Learning Objectives Summary
By the end of the course, learners will:
Have successfully set up and managed a Microsoft 365 environment including user accounts, roles, and rights management.
Be proficient in configuring ProPlus deployments and domain integrations.
Understand and manage hybrid identity scenarios using Azure AD Connect and federation services.
Be equipped to deploy and manage Exchange Online, SharePoint Online, Skype for Business, and collaboration services like Yammer.
Gain the capability to monitor health, troubleshoot connectivity issues, and ensure compliance and security across Microsoft 365 services.
Value Proposition
The Microsoft 365 Administration (Exam 70-346) course offers a uniquely holistic and highly practical learning experience that empowers IT professionals with the deep administrative knowledge and skills required to manage one of the world’s leading cloud productivity platforms. In today’s fast-evolving digital landscape, where cloud services have become fundamental to business operations, mastering Microsoft 365 is not just a technical skill but a critical enabler of organizational agility, security, and user productivity.
What sets this course apart is its carefully balanced structure that integrates foundational theory with extensive hands-on exercises and real-world application scenarios. This approach ensures that learners do not simply memorize concepts for exam purposes but gain the ability to apply their knowledge effectively in live, enterprise environments. From configuring user identities and managing licenses to securing data and troubleshooting service issues, the course covers the broad spectrum of responsibilities that a Microsoft 365 administrator encounters.
Even though the official Exam 70-346 has been retired, the knowledge and competencies acquired remain highly relevant and valuable. Many organizations continue to use Microsoft 365 services extensively, and administrators with a strong grasp of these core concepts and management techniques are in high demand. The course content aligns closely with real-world job roles and responsibilities, ensuring that learners are prepared for the operational challenges faced in modern workplaces.
For professionals aiming to achieve operational excellence, this course delivers direct value by equipping them with best practices for optimizing service configurations, enhancing collaboration, and maintaining compliance in complex IT environments. The skills gained help reduce downtime, improve service reliability, and strengthen security postures—outcomes that are critical for business continuity and user satisfaction.
For those focused on professional upskilling, the course provides a credible and structured pathway to deepen expertise in cloud administration, laying the groundwork for further certifications and career advancement. Mastery of Microsoft 365 administration opens doors to roles such as cloud administrator, systems engineer, and IT manager, reflecting the growing importance of cloud services in enterprise IT.
Additionally, the course’s comprehensive coverage offers significant value to organizations looking to align their teams with legacy certification domains or transitioning from on-premises to cloud infrastructures. Understanding the principles behind Microsoft 365 administration enables smoother migrations, better integration strategies, and more effective governance of hybrid environments.
The practical exercises embedded throughout the training simulate realistic challenges—from managing user accounts and mailboxes to configuring SharePoint sites and Skype for Business settings—ensuring that learners develop confidence in troubleshooting and resolving issues independently. This hands-on experience is instrumental in building the critical thinking and problem-solving skills essential for daily administration tasks.
Course Curriculum
This comprehensive course is organized into detailed modules designed to build your expertise step-by-step, blending theory with practical application. The curriculum includes:
Introduction to Microsoft 365 Administration
Overview of Microsoft 365 services and features
Navigating the Microsoft 365 Admin Center
Setting up trial environments and subscriptions
Monitoring system health and service status
User, Group, and Role Management
Creating, modifying, and deleting user accounts
Managing licenses and subscription assignments
Configuring security and distribution groups
Implementing role-based access control (RBAC)
Enforcing password and multi-factor authentication policies
Azure Rights Management and Data Protection
Configuring Azure Rights Management (RMS)
Protecting sensitive data with information rights management
Managing encrypted content and secure collaboration
Deploying Microsoft 365 ProPlus
Planning ProPlus deployment strategies
Installing and updating Office applications on client devices
Managing update channels and deployment options
Domain Configuration and DNS Management
Adding and validating custom domains
Configuring DNS records for Microsoft 365 services
Troubleshooting domain verification and DNS health
Hybrid Identity and Directory Synchronization
Implementing Azure AD Connect for hybrid identity
Configuring directory synchronization
Setting up Active Directory Federation Services (AD FS) for single sign-on (SSO)
Exchange Online Administration
Managing mailboxes and recipients
Configuring anti-malware and anti-spam policies
Setting message retention and recovery policies
Planning mailbox migrations and coexistence strategies
SharePoint Online Management
Creating and managing site collections
Configuring external sharing and collaboration settings
Optimizing SharePoint sites for enterprise use
Skype for Business Online Configuration
Planning and deploying Skype for Business Online
Configuring voice, conferencing, and messaging services
Managing user connectivity and access
Connectivity Testing and Service Monitoring
Using Microsoft Remote Connectivity Analyzer
Monitoring Microsoft 365 service health and availability
Troubleshooting hybrid integration and connectivity issues
Managing Yammer Enterprise
Enabling and configuring Yammer for organizational use
Governance and compliance with Yammer
Integrating Yammer with Office 365 collaboration tools
Enroll Today
Take the next step in your IT career by mastering Microsoft 365 administration with this comprehensive and practical course. Whether you are looking to enhance your skills for your current role, prepare for certification, or lead your organization’s cloud transformation, this course offers everything you need to succeed.
In today’s fast-paced digital world, cloud services are no longer optional—they are essential to business operations. Microsoft 365 stands at the forefront of enterprise productivity, collaboration, and communication solutions. By enrolling in this course, you position yourself at the cutting edge of IT administration, equipped with the expertise to support and optimize one of the world’s most widely adopted cloud platforms.
This training goes beyond theoretical knowledge. You will engage in real-world scenarios and hands-on labs designed to simulate the daily challenges IT professionals face in Microsoft 365 environments. From configuring user accounts and managing security to troubleshooting connectivity issues and optimizing hybrid deployments, you will develop the confidence and skills that employers highly value.
Moreover, the skills gained through this course open doors to numerous career opportunities. Microsoft 365 administrators, cloud engineers, systems analysts, and IT managers are in high demand across industries worldwide. By mastering this technology, you enhance your professional profile, increase your job security, and set yourself up for future growth in the ever-evolving IT landscape.
If you are aiming to validate your skills formally, this course also prepares you for the Microsoft 70-346 exam (though retired, its curriculum remains relevant), giving you a strong foundation to pursue newer Microsoft certifications in cloud administration and security.
Organizations investing in Microsoft 365 rely heavily on knowledgeable professionals who can ensure seamless service delivery, enforce security protocols, and maintain compliance. By completing this course, you become a trusted resource within your team or company, capable of driving efficiency, reducing downtime, and enabling collaboration.
Don’t miss the opportunity to learn from experienced instructors who provide expert guidance, answer your questions, and share best practices accumulated from real-world Microsoft 365 deployments.
Ready to transform your skills and career? Enroll now to unlock your potential and become a Microsoft 365 administration expert. Empower yourself to make a tangible impact on your organization’s cloud journey and stay ahead in the competitive IT marketplace.
