Microsoft MD-102 Endpoint Administration – Hands-On Training & Exam Prep

Professional Credential Program

What You Will Learn From This Course

• Administer identities, security policies, and access controls across enterprise endpoints
• Deploy, configure, and manage Windows client operating systems efficiently
• Implement device lifecycle management, including enrollment, configuration, security, and compliance
• Utilize Microsoft Intune, Windows 365, Windows Autopilot, and Microsoft Defender for Endpoint for streamlined endpoint management
• Deploy, configure, and secure enterprise applications using Group Policy, Microsoft Intune, and Microsoft 365 tools
• Monitor, troubleshoot, and optimize device performance across diverse operating systems and platforms
• Apply best practices for endpoint security, threat protection, and compliance management
• Scale and automate endpoint management in enterprise environments using modern management tools
• Integrate non-Windows devices into the enterprise ecosystem for unified device management
• Develop practical skills to ensure business continuity through secure endpoint administration

Learning Objectives

By the end of this course, learners will be able to:
• Deploy Windows client devices across enterprise environments following industry-standard practices
• Manage identities and secure access using Microsoft Entra ID and Microsoft 365 technologies
• Implement security policies, compliance configurations, and device protection measures for all managed endpoints
• Configure and maintain applications using Microsoft Intune and Group Policy for enterprise readiness
• Optimize endpoint performance and troubleshoot device-related issues using Microsoft Endpoint tools
• Streamline deployment and administration processes across multiple operating systems and device categories
• Establish an efficient lifecycle management strategy from device enrollment to decommissioning
• Ensure regulatory compliance and adherence to corporate IT security policies
• Use Windows Autopilot and Windows 365 to automate and simplify device provisioning and management
• Apply advanced monitoring and reporting techniques to maintain visibility and control over the endpoint ecosystem

Target Audience

This course is designed for:
• IT professionals and system administrators responsible for deploying, configuring, and maintaining enterprise endpoints
• Individuals seeking certification in Microsoft endpoint administration and modern desktop management
• Professionals tasked with securing enterprise devices, managing applications, and enforcing compliance policies
• IT teams managing a mix of Windows and non-Windows devices in medium to large-scale organizations
• Technical consultants and support engineers specializing in Microsoft 365, Intune, and Windows client environments
• Professionals aiming to enhance their skills in endpoint security, device compliance, and lifecycle management
• Enterprises looking to train staff in modern management tools for efficient, secure device administration
• Learners seeking hands-on experience in deploying, configuring, and maintaining Windows client operating systems in corporate environments
• Individuals preparing for advanced Microsoft certifications in endpoint management, device security, and cloud-based administration
• IT professionals aiming to improve operational efficiency through automation, centralized management, and monitoring of endpoints

Requirements

To successfully follow this course, learners should have:
• Access to a Windows-based lab environment for hands-on practice with Microsoft Intune and Windows 365
• Familiarity with Microsoft 365 services and basic administration
• Administrative access to test devices for configuration and deployment exercises
• Internet connectivity to access Microsoft cloud services and endpoint management tools
• Access to enterprise applications for deployment and management practice
• Tools for monitoring, troubleshooting, and reporting on device performance and compliance
• Access to Group Policy management tools and device enrollment platforms
• A workstation capable of running virtualization software for testing multiple operating systems
• Knowledge of networking basics, including IP addressing, DNS, and VPN connectivity for endpoint management
• Logging and reporting tools to track deployment and security compliance metrics

Prerequisites

Before starting this course, learners should possess:
• Hands-on experience with Windows client operating systems, including setup, configuration, and troubleshooting
• Practical knowledge of Microsoft Entra ID and Microsoft 365 administration
• Understanding of endpoint security, identity management, and access control principles
• Familiarity with deployment tools and automation techniques for Windows and non-Windows devices
• Experience in managing mobile devices, laptops, and desktops in a corporate environment
• Exposure to Microsoft Intune and basic device enrollment and compliance workflows
• Basic knowledge of cloud services integration with on-premises environments
• Understanding of application deployment strategies and configuration management
• Awareness of regulatory compliance requirements and enterprise security policies
• Ability to navigate and configure enterprise network and endpoint environments for seamless administration

This course provides a structured path for learners to build expertise in modern endpoint administration, focusing on practical skills and hands-on exercises to prepare for enterprise-level responsibilities. Through detailed modules and applied learning, learners will acquire the knowledge necessary to secure, manage, and optimize endpoints in diverse IT environments. The combination of theoretical foundations and real-world applications ensures that participants can confidently deploy Windows clients, configure applications, enforce security policies, and maintain compliance across the enterprise ecosystem. By the end of this part, learners will have a solid understanding of the core responsibilities and skill requirements of an endpoint administrator, setting a strong foundation for advanced topics covered in subsequent parts of the series.

Course Modules / Sections

The MD-102 Endpoint Administrator course is organized into multiple modules designed to provide a complete understanding of modern endpoint administration. Each module focuses on critical skills required to manage enterprise devices efficiently and securely. The modules are structured to guide learners from fundamental concepts to advanced implementation, ensuring a strong grasp of both theory and practical application.

The first module covers the deployment and configuration of Windows client operating systems. Learners gain hands-on experience in setting up devices, configuring user accounts, managing network connectivity, and preparing endpoints for enterprise deployment. This foundational module ensures that learners understand the core architecture of Windows clients, including updates, security settings, and administrative tools.

The second module focuses on identity management and access control. This section teaches learners how to implement Microsoft Entra ID, configure authentication methods, and manage user and device identities. Students learn how to enforce conditional access policies, multi-factor authentication, and role-based access control to secure enterprise environments. This module also explores integration with Microsoft 365 services and provides practical exercises in managing identity across hybrid and cloud-only setups.

The third module introduces device lifecycle management. Learners explore methods for enrolling, configuring, updating, and retiring endpoints. Topics include device provisioning using Windows Autopilot, configuration profiles in Microsoft Intune, and compliance policy enforcement. The module emphasizes the importance of standardization, automation, and monitoring in managing large-scale device deployments.

The fourth module covers application deployment and management. Learners are trained to deploy and configure applications using Microsoft Intune, Group Policy, and Microsoft 365. The module includes strategies for managing both in-house and third-party applications, implementing application updates, and troubleshooting deployment issues. It also addresses licensing management, version control, and software compliance requirements.

The fifth module is dedicated to endpoint security and compliance. Students learn to configure security baselines, implement threat protection using Microsoft Defender for Endpoint, and enforce compliance policies across all devices. The module emphasizes real-world scenarios, including detecting and mitigating malware, managing device encryption, and configuring advanced security features.

The sixth module provides insight into monitoring, reporting, and optimization. Learners explore tools for tracking device health, usage patterns, and compliance status. This module covers the creation of reports, dashboards, and alerts to ensure visibility into enterprise endpoints. Students gain practical knowledge of using Intune, Endpoint Manager, and other Microsoft tools to maintain operational efficiency and identify potential issues proactively.

The final module focuses on advanced administration techniques. This includes automating tasks with PowerShell, scripting for configuration management, and integrating third-party tools to enhance endpoint management. Learners are introduced to strategies for scaling management processes in large organizations, ensuring that endpoints remain secure, compliant, and efficiently maintained throughout their lifecycle.

Key Topics Covered

The MD-102 course delivers comprehensive coverage of all topics relevant to endpoint administration in modern enterprises. Key topics include:

• Windows client deployment strategies, including imaging, provisioning, and configuration
• Endpoint enrollment using Microsoft Intune, Windows Autopilot, and hybrid domain join
• Identity management with Microsoft Entra ID and integration with Microsoft 365 services
• Access control policies, conditional access, multi-factor authentication, and role-based security
• Device lifecycle management from provisioning to retirement, including updates and patching
• Application deployment and management using Intune, Group Policy, and Microsoft 365
• Security baselines, threat protection, and endpoint hardening techniques
• Compliance management and policy enforcement across enterprise devices
• Monitoring device performance, creating reports, and generating alerts for potential issues
• Troubleshooting endpoint issues, including connectivity, application deployment, and policy compliance
• Automation of administrative tasks using PowerShell and configuration scripts
• Integration of non-Windows devices into enterprise management systems
• Scalability strategies for managing devices in large organizations
• Optimizing endpoint performance, reducing downtime, and ensuring business continuity
• Advanced deployment techniques for cloud-first and hybrid enterprise environments
• Best practices for secure application deployment, version control, and license management
• Configuring Windows updates and cumulative patches for optimal security and performance
• Using Endpoint Manager and Microsoft 365 tools for centralized device administration
• Implementing real-world security scenarios, including threat detection and mitigation
• Planning and executing enterprise-wide deployment projects efficiently

Teaching Methodology

The MD-102 Endpoint Administrator course employs a blended teaching methodology combining theoretical instruction with practical, hands-on exercises. The approach ensures learners not only understand core concepts but also acquire the skills necessary to apply them in real-world enterprise environments.

The course starts with instructor-led sessions explaining key concepts, frameworks, and tools used in modern endpoint administration. Visual demonstrations, step-by-step guides, and live examples are provided to illustrate how technologies like Microsoft Intune, Windows Autopilot, and Microsoft Defender for Endpoint are used in practice.

Hands-on labs form a significant part of the methodology. Learners gain direct experience in deploying Windows client devices, configuring policies, managing applications, and implementing security measures. Each lab scenario replicates enterprise-level environments, allowing students to practice deployment, configuration, and troubleshooting in realistic settings.

Case studies and real-world scenarios are used to illustrate the challenges faced by endpoint administrators in enterprise networks. These scenarios encourage learners to apply their knowledge to solve problems, implement best practices, and optimize device management strategies.

The course also includes interactive exercises where learners configure devices, enforce compliance policies, and deploy applications across multiple endpoints. These exercises are designed to build proficiency in using Microsoft Endpoint Manager, Intune, and associated tools.

Additionally, learners are exposed to automated management techniques through scripting and PowerShell exercises. This practical exposure helps students streamline repetitive administrative tasks, enhance efficiency, and maintain consistency across devices.

Peer collaboration and discussion forums are encouraged to foster knowledge sharing, problem-solving, and the exchange of best practices among learners. This approach helps participants understand diverse deployment scenarios and gain insights from other IT professionals.

Regular instructor feedback and review sessions are incorporated to ensure that learners can correct mistakes, reinforce learning, and gain confidence in applying skills independently. The methodology emphasizes a gradual progression from basic deployment tasks to advanced endpoint management techniques.

Assessment & Evaluation

Assessment and evaluation in the MD-102 course are designed to measure learners’ understanding, practical skills, and readiness to manage enterprise endpoints effectively. Assessments combine theoretical knowledge checks with practical exercises to provide a comprehensive evaluation of skills.

Quizzes and knowledge checks are conducted at the end of each module to assess understanding of key concepts. These include multiple-choice questions, scenario-based questions, and problem-solving exercises related to deployment, configuration, security, and application management.

Practical assessments form a core part of evaluation. Learners are tasked with deploying Windows client devices, configuring Microsoft Intune policies, implementing security measures, and managing application lifecycles. These exercises are evaluated based on accuracy, adherence to best practices, and efficiency in completing tasks.

Assignments and lab exercises are graded to measure practical competency. Learners receive feedback on their implementation techniques, troubleshooting approaches, and overall management skills. This ensures that they can apply theoretical knowledge in real-world scenarios effectively.

Final assessments include comprehensive projects that simulate enterprise deployment and administration scenarios. Participants are evaluated on their ability to plan, implement, and manage endpoints across a variety of device types and operating systems, enforce compliance policies, deploy applications securely, and maintain device performance.

Continuous evaluation is supported through instructor observations, peer reviews, and performance tracking in lab exercises. Learners are encouraged to reflect on their performance, identify areas for improvement, and apply corrective measures to strengthen their skills.

Certification readiness is assessed by simulating real-world challenges faced by endpoint administrators. These assessments test knowledge of Microsoft Intune, Windows Autopilot, Microsoft Defender for Endpoint, and other critical tools, ensuring learners are fully prepared to handle enterprise endpoint management responsibilities.

The combination of theoretical evaluation, practical lab exercises, and project-based assessments ensures that learners gain both the knowledge and hands-on experience required to excel as endpoint administrators. This holistic approach to assessment reinforces learning, builds confidence, and equips IT professionals with the skills needed to manage modern enterprise devices securely and efficiently.

Through the structured modules, detailed coverage of key topics, practical teaching methodology, and rigorous assessment process, learners of the MD-102 Endpoint Administrator course are thoroughly prepared to take on the challenges of modern endpoint management, ensuring devices are secure, compliant, and optimized for enterprise operations.

Benefits of the Course

The MD-102 Endpoint Administrator course provides numerous benefits for IT professionals seeking to enhance their skills in modern endpoint management and enterprise device administration. One of the primary benefits is acquiring in-depth knowledge of Windows client deployment and configuration, enabling learners to manage devices efficiently across an organization. The course equips participants with hands-on experience in using Microsoft Intune, Windows Autopilot, and Microsoft 365 tools to automate and streamline endpoint administration.

Another key benefit is the development of expertise in identity and access management. Learners gain practical skills in implementing Microsoft Entra ID, enforcing conditional access policies, and securing endpoints with multi-factor authentication and role-based access controls. This ensures that IT professionals can safeguard enterprise resources while maintaining seamless access for authorized users.

Participants also benefit from mastering device lifecycle management. The course teaches strategies for enrolling, configuring, updating, and retiring devices, emphasizing standardization, automation, and compliance. By learning these skills, administrators can reduce manual intervention, enhance operational efficiency, and maintain a consistent, secure endpoint environment.

Application management is another significant advantage. The course guides learners in deploying, configuring, and securing applications across enterprise devices using Group Policy, Microsoft Intune, and Microsoft 365. Participants learn best practices for application updates, version control, and compliance management, which are crucial for ensuring that corporate devices remain productive and secure.

Endpoint security and compliance form a major focus, providing learners with the ability to implement security baselines, configure threat protection, and enforce compliance policies across all devices. This skill set is essential for preventing security breaches, maintaining regulatory compliance, and protecting sensitive organizational data.

The course also emphasizes monitoring, reporting, and optimization. Learners gain experience in tracking device performance, generating reports, and setting up alerts to proactively address potential issues. This ensures that IT teams maintain visibility over endpoints and can respond quickly to any operational or security challenges.

Automation and advanced administration techniques are included as part of the curriculum. Learners acquire skills in scripting, PowerShell, and integration with third-party tools to automate repetitive tasks and scale management processes in large organizations. This reduces administrative overhead and enhances the overall efficiency of enterprise endpoint management.

Overall, the course provides a comprehensive foundation for IT professionals to become proficient endpoint administrators. Participants gain a combination of theoretical knowledge, hands-on skills, and practical strategies for managing enterprise devices securely and efficiently. Completing the course positions learners to advance their careers in modern desktop administration, Microsoft 365 administration, and enterprise IT management.

Course Duration

The MD-102 Endpoint Administrator course is designed to provide a complete and thorough learning experience within a structured timeframe. The standard duration of the course is approximately 40 to 50 hours of instructional content, which includes both theoretical lessons and practical labs.

The course is typically delivered over several weeks, with learners dedicating a few hours each day or a concentrated schedule of full-day sessions, depending on the format. Instructor-led training usually spans five to seven days of intensive sessions, while online self-paced options allow participants to progress at their own speed, ensuring flexibility for working professionals.

Practical lab exercises are integrated throughout the course and are designed to simulate real-world enterprise environments. These hands-on sessions often require additional time outside of instructional hours for practice and completion of assignments. Learners are encouraged to spend sufficient time on these exercises to reinforce theoretical knowledge and gain confidence in deploying, configuring, and managing endpoints.

The course schedule also includes review sessions and assessments to evaluate comprehension and practical skills. These sessions help learners identify areas that require additional focus and provide opportunities to clarify concepts with instructors or through interactive exercises.

For IT professionals aiming to gain Microsoft certification in endpoint administration, additional preparation time may be required to review exam objectives and practice scenario-based questions. Overall, the course duration balances comprehensive coverage of the MD-102 syllabus with practical hands-on experience, ensuring participants leave with the skills necessary to succeed as endpoint administrators.

Tools & Resources Required

To fully benefit from the MD-102 Endpoint Administrator course, learners need access to specific tools and resources. These tools enable hands-on practice, simulation of enterprise environments, and application of theoretical concepts in real-world scenarios.

Microsoft Intune is a core tool used throughout the course. Learners use Intune to enroll devices, configure compliance policies, deploy applications, and monitor device health. Access to an Intune environment, either through a Microsoft 365 subscription or a trial account, is essential for completing practical exercises.

Windows 365 and Windows Autopilot are also required tools. Windows 365 provides cloud-based virtualization for device management, while Autopilot automates the deployment of Windows client devices. Learners practice provisioning, configuration, and enrollment of endpoints using these platforms, gaining real-world deployment experience.

Microsoft Defender for Endpoint is included for security and threat protection exercises. Participants use Defender to configure security baselines, detect malware, enforce compliance policies, and monitor device security status. This tool helps learners develop practical skills in securing enterprise devices against threats.

Additional tools include Group Policy Management for application deployment and configuration, PowerShell for automation and scripting exercises, and Microsoft 365 services for identity management, access control, and application integration. Hands-on experience with these tools is essential for mastering endpoint administration.

A Windows-based lab environment is required for practical exercises. This may include virtual machines, test devices, or a combination of both. The lab environment allows learners to deploy, configure, and troubleshoot Windows client devices safely without affecting production systems.

Internet connectivity is necessary to access Microsoft cloud services, download updates, and perform remote management tasks. Learners should also have access to documentation, guides, and Microsoft learning resources to supplement instructional content and reinforce learning.

Finally, learners benefit from having administrative privileges on lab devices to perform full endpoint configuration and management. This ensures that participants can practice all deployment, security, and application management scenarios without limitations.

By providing the necessary tools and resources, the MD-102 course ensures that learners gain practical, hands-on experience alongside theoretical knowledge. This combination prepares IT professionals to manage and secure enterprise endpoints effectively, ensuring devices are compliant, optimized, and ready for modern business requirements.

Career Opportunities

Completing the MD-102 Endpoint Administrator course opens numerous career opportunities for IT professionals seeking to specialize in enterprise device management and modern desktop administration. Endpoint administration is a critical function within organizations of all sizes, as businesses increasingly rely on secure, efficient, and compliant device management to maintain productivity and protect sensitive data.

Graduates of this course can pursue roles such as Endpoint Administrator, Microsoft 365 Administrator, Modern Desktop Administrator, and IT Systems Administrator. These positions involve deploying, managing, and securing Windows client devices, mobile endpoints, and other connected devices within corporate networks. Endpoint administrators are responsible for ensuring that devices are configured according to company policies, secured against cyber threats, and updated with the latest software and security patches.

Additional career paths include roles like Intune Administrator, Device Management Specialist, and Security Operations Administrator. Professionals in these positions work closely with IT teams to implement Microsoft Intune policies, manage device enrollment, enforce compliance, and optimize endpoint performance. Expertise in Microsoft 365 and cloud-based device management solutions is highly valued in these roles, as businesses increasingly adopt hybrid and cloud-first strategies.

The skills gained in this course also enable progression into leadership and strategic roles, such as IT Infrastructure Manager, Cloud Endpoint Strategist, or Enterprise Device Management Consultant. These roles involve overseeing device management policies, coordinating deployment projects, and developing strategies to enhance endpoint security and operational efficiency across organizations.

Endpoint administration is a growing field due to the rising demand for secure and efficiently managed enterprise devices. Professionals with MD-102 certification and hands-on experience in Microsoft Intune, Windows Autopilot, and Microsoft 365 are highly sought after by employers looking to streamline operations and protect corporate data. The course provides both practical skills and industry-recognized knowledge, enabling learners to advance their careers and take on challenging, high-responsibility roles in IT administration.

Organizations increasingly recognize the value of certified endpoint administrators who can manage devices across diverse environments, including Windows, macOS, iOS, and Android platforms. By completing this course, professionals gain the expertise to manage multi-platform environments, ensuring that all endpoints are compliant, secure, and optimized for performance. This capability is essential for businesses that rely on a wide range of devices for daily operations and remote work scenarios.

The career opportunities associated with MD-102 certification are not limited to technical administration alone. Many graduates transition into consulting roles, guiding enterprises on best practices for endpoint deployment, device security, application management, and compliance enforcement. This consulting experience often leads to higher-level roles in IT strategy and enterprise architecture, where professionals design and implement scalable device management solutions for large organizations.

In addition to technical roles, the course prepares participants for positions in security operations and compliance auditing. With the increasing importance of regulatory requirements, endpoint administrators are often called upon to ensure that devices meet corporate policies, industry standards, and legal obligations. Knowledge of Microsoft Intune, Defender for Endpoint, and compliance reporting enables professionals to monitor and enforce security and regulatory compliance effectively.

Overall, the MD-102 course provides a solid foundation for building a successful career in modern desktop and endpoint administration. Professionals gain a competitive advantage in the IT job market, armed with the skills and knowledge to manage enterprise devices, secure corporate networks, and deploy applications efficiently. This makes them indispensable assets to any organization seeking to optimize device management and protect sensitive business information.

Conclusion

The MD-102 Endpoint Administrator course offers comprehensive training for IT professionals aiming to excel in modern endpoint management. Through a combination of theoretical knowledge, practical labs, and real-world scenarios, learners acquire the skills necessary to deploy, manage, and secure Windows client devices across enterprise environments.

Participants gain expertise in identity management, access control, device lifecycle administration, application deployment, and endpoint security. They learn to use Microsoft Intune, Windows Autopilot, Windows 365, and Microsoft Defender for Endpoint to streamline management, enforce compliance, and enhance overall operational efficiency. The course also emphasizes automation, monitoring, and reporting, providing learners with tools to optimize device performance and proactively address potential issues.

By completing the course, learners are equipped to handle the full spectrum of endpoint administration tasks. This includes enrolling and configuring devices, securing endpoints against cyber threats, deploying and managing applications, and ensuring compliance with corporate and regulatory policies. The hands-on experience gained through labs and practical exercises ensures that participants can apply these skills effectively in real-world enterprise environments.

The course also prepares professionals for career advancement and certification in Microsoft endpoint administration. Graduates are positioned to take on roles such as Endpoint Administrator, Modern Desktop Administrator, Intune Administrator, and IT Systems Administrator. They gain a competitive edge in the job market due to their expertise in Microsoft technologies, device security, and enterprise device management best practices.

Overall, the MD-102 course delivers a thorough, structured, and practical approach to modern endpoint administration. Learners emerge with a strong foundation in device deployment, configuration, security, and lifecycle management, enabling them to support business operations efficiently and securely. The knowledge and skills acquired through this course are immediately applicable, making graduates valuable assets to their organizations and paving the way for career growth in IT administration and management.

Enroll Today

Enroll in the MD-102 Endpoint Administrator course to advance your career in modern desktop and enterprise device management. Gain hands-on experience with Microsoft Intune, Windows 365, Windows Autopilot, and Microsoft Defender for Endpoint, and develop the skills needed to deploy, manage, and secure devices across diverse enterprise environments.

By enrolling, you will learn how to implement effective device lifecycle management, enforce security and compliance policies, and optimize enterprise endpoints for performance and reliability. The course is designed for IT professionals seeking to enhance their technical skills, prepare for certification, and open doors to advanced career opportunities in endpoint administration, modern desktop management, and IT infrastructure.

Invest in your professional development today and become a certified, highly skilled endpoint administrator capable of managing enterprise devices securely and efficiently. Enroll now to take the next step in your IT career and gain the knowledge and practical skills necessary to excel in modern endpoint management.