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Pass Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Certification Exams in First Attempt Easily

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Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Certification Exams

  • MB-210 - Microsoft Dynamics 365 for Sales
  • PL-200 - Microsoft Power Platform Functional Consultant

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Configure Sales Settings

2. Configure Default Revenue Type

Alright, so welcome to this tutorial. This article will teach you how to set the default revenue type in Dynamics 365 sales. So let's first understand what a revenue type is, and then I'm going to show you examples of each revenue type. So so revenue type controls how therevenue will be calculated for an opportunity. So when you create an opportunity, you define the kind of products and services that you will be selling to your customers and define the price of each item and service, right? So the revenue type controls how the total revenue or the estimated revenue of an opportunity will be calculated. So we'll discuss more about opportunities in detail later in this course, but for now, let's just focus on configuring revenue types and see how they work. So the revenue type is a two-option system field, and it has two values. The first value is system-calculated, and the second value is user provided.So by default, when you create a new opportunity and you start defining the items that you want to sell to your customers, the default value is user-provided, and it is possible to change the default value of the revenue type field, but that requires customization as this is a functional course, which means that it is focused on Dan Mix365 sales and will not go into customization. But if you want to learn more about it, you can check out the MB2-DOUBLE-Zero certification course, which will help you understand the customization part of it. But for certification purposes and for your functional understanding, you must know that it is possible to change the default value of the revenue type field. So first, let's understand its functionality. So the first revenue type is system calculated.So when you select revenue type as the system calculation, it automatically calculates the product extended amount that you have mentioned in the product line items. Okay? So if you enter a product that has a unit price of, say, $1,000 and if you have ten quantities, the system will automatically set the product extended amount as $10,000, and this will be calculated and defined as an opportunity's estimated revenue. Okay, if you have multiple product lines, the system will calculate all of them and show you the total estimated revenue. So this is an example. So the revenue is selected as system calculated.You can see there are two services added to the product line items, and they have an extended amount of $5,000 and $10,000. So when you select "System calculated" as the revenue type, the system will automatically calculate the revenue from the product lines and display that amount as estimated revenue. And it is non-editable, which means you cannot make any changes to it. So if you select five products and enter an amount for each product, the system will automatically calculate and show that underestimated revenue. So that's called system calculation. The next step is user provided.So in user-provided scenarios, users can manually enter estimated revenue as per their understanding, and in this scenario, the estimated revenue field is editable and some of the products' extending amounts are ignored. So this is an example when you select revenue type as "user provided." You can notice that you still have two products, which are service one and service two, and have amounts of 50 and 10 thousand, respectively, which sum up to $15,000, but you can see that estimated revenue is editable, and we have entered this estimated revenue manually, which is $25,000 Okay, so users control the total estimated revenue for an opportunity when the revenue type is user-provided, right? So let's see how it works in Dynamics 365. All right, so here I am in Dynamics 365 Sales. So we'll use an existing opportunity, so you can click Opportunities under the Sales group and let's change the view to my open opportunities. So these are the different opportunities that are available, and let's pick anyone, for example, say home appliances. So this is an opportunity. We'll discuss more about what an opportunity is and how to create them, but for now, I just want to show you how the revenue type works. Okay, so we are under the Summary tab, so we click on the Products tab, and in here you have revenue type. So you can change the revenue type by just clicking on this particular field. So when you click it, it changes to "User provided." If you click it again, it will change to "System Calculated." Okay, so let's talk about system calculations first. So before you can add any product, make sure you have a price list defined. Okay? So for demo purposes, I would suggest you pick the same price list as I have picked because it has some products already defined; otherwise, if you select some other price list, you might not have products configured, so you will get errors. But when you have gone through the entire course, you will see how you can create price lists. Add the product and everything else, then it will be easy for you to define all the settings, and then you can use it. But, for the sake of demonstration, I recommend that you use the same price list as before, and then look at the system-calculated price. So we are going to add a new product, so we just click "Add product" here, and here we have options to either select a product or type it in. So we're going to select existing products. So let's just click on the lensicon and select any product. Maybe this one arm band 150 the unit is automatically picked, and if you want to keep the same price that was mentioned in the price list for this product, you can just use default and you will notice that the price cannot be changed in case you want to override it. You can enable this, and then you will be able to modify this. So let's keep using default and let's enter the quantity as ten, and we can just click Save and Close. So this product is added, and you will notice that the total extended amount for this line is $15,000, and if you see the estimated revenue, it's also $15,000. So when you click on this to show more headerfields, you will see that the estimated revenue is $15,000. It is non-editable; it is locked, so you cannot make any changes. So let's click "Add Product" and this time we are going to add a service. We will not choose an existing product, so we'll just change this to "write in" and here we can say installation fee, okay? And then we can define the price. So it's $250, and the quantity will be one. Let's click Save and Close. And here you will notice you have a product and an installation fee service. The total is $15,250, and the estimated revenue is the sum of two extended amounts. So when the revenue type is "system calculated," the system automatically calculates the extended amount from lines, and you don't need to enter it manually. Let's change it to user-provided So we change it User Provided" and we need to save it. So let's click Save, or you can press Control S. And now you will notice that you can edit this particular field. So a company can select "User-Provided" revenue type when they are unsure of the actual price of their products and services and want to keep some margins and some additional price for possibly some other factors. So in that scenario they can select revenue typeas User Provided and enter the estimated revenue manually. So let's enter the estimated revenue as, say, $20,000, and we can just save it. So now you will notice that in line we still have 15,250, but the estimated revenue is $20,000; Okay? So that's how you can use revenue types to calculate revenue either from systems or by allowing users to enter it manually. So go ahead and try this in your environment, and let me know if you have any questions. So that's it for this video, and I will see you in the next video tutorial.

3. Configure Auto-Number Settings

Alright, so welcome to this tutorial. In this tutorial, you will learn how you can configure auto-number settings in Dynamics 365 Sales for specific entities. So first, let's understand what an auto number is and how it can be used in Dynamics X365 sales entities. So auto-number functionality is required, and it's very useful to automatically assign unique numbers to documents. So for example, if you want to send a quotation to a customer, then there must be a uniquely identified number that your customer can use to communicate with you, right? So if you're sending quotations to five different customers, you definitely need to have a uniquely identified number, right? So auto-number functionality helps you do that in an easy manner. So default auto-number functionality is available in the following sales entities: So you can define it for quotations, for orders, and for invoices. So for these entities, you can configure order number functionality, which is available out of the box. And other entities are, as you can see, contracts, cases, campaigns, articles, categories, and knowledge articles. But we'll be focusing more on the sales-related entities. So let's look at the different components of the auto number sequence. The first component of an auto number is a prefix, and the prefix is added at the beginning of the number. Okay? And the minimum length of the prefix is one, and the maximum length you can have for a prefix is three. Okay, the next is a number. This is an auto-increment number, which you cannot edit. So this number will automatically increment when you create new documents. And the third component of an auto number is suffix length. The suffix is a randomly generated string and is added at the end of the number. So the minimum length of a suffix can be four, and the maximum length for a suffix can be six. Okay, so these are the three components of autonumber, and you can define it for the entities that are available out of the box. But if you want to enable it for entities other than these, then you can use the Auto Number data type field. So for any entity you want to create an auto number sequence for, you can create a new field and choose the data type as "auto number." And then you can define a pattern. An incremental number with a suffix prefix can be used as a pattern. So based on your requirements, you can do that, but for that you need to have the System Administrator or System Customizer security role. So let's see how auto-numbering works in Dynamics 365. All right, so I am in Dynamics 365. So to configure the auto-number settings, you need to click Settings and Advanced Settings. So a user needs permission to configure the settings. So you can click on the settings, and under System, you have Administration, and then you can click Auto Numbering. So here you can see the entities for which the auto number is available. So sales-related entities Let's talk about quotations. So we have three different components. First is a prefix. The minimum length of a prefix is one, and the maximum length of a prefix is three. So you can have a maximum of three characters. And that's how the preview looks. If, in any case, you want to change it, you can do that. So, for example, if you just put Q, you will see the preview will also change. The number is non-executive; you cannot make any changes to it and it will automatically increment. and you can see the preview here. And also, you have suffix length. So for suffix length, you can have a minimum of four characters and a maximum of six, right? So if you choose four, it will ask you to apply all the records that are used. So you can just click OK. And this is what the preview will look like. So one for prefix length and four for suffix length. So this is the shortest number you can have for an auto number series. For maximum, simply enter three in the prefix length and six in the suffix length. And once you're done with this, you can just click OK and it will be applied similarly. You can do it for orders, invoices, and other documents, right? So let's see how it works. So we have Q-U-O and 1001, and then we have suffix six. So let's go to Dynamics 65. Let's click quotes. Now, we'll be discussing quotes in detail in the coming videos, but this is just for the demo purpose of auto numbering.So I will just create a new code and click New, and you can see the court ID is blank right now, so I'll just give it a name. So I just sent her a name looking for MBT three training, and who is the customer? I can select the customer and the price list. And I think that's it. I can just click Save, and as soon as I click Save, you will notice that the quote ID is generated automatically, right? So we have three digits of prefix, thenwe have number and then we have autogenerated suffix which is six length. And these will be uniquely generated. As a result, you will not find any documents with the same document number in the same entity. So this is reserved now, and if you create a new quote, that will be a different number. So that's a very good feature to uniquely identify records, especially for quotations, orders, and invoices that you will be interacting with customers about and that they can have a reference number to discuss with you. and you can quickly find the record in your Dynamics 365 application and work with them. So that's how you can define an auto-number sequence. in case if you want to create it forother entities like maybe for account or for lead,then you can go to make Powerapps.com PowerApps Makeupportaland Open that particular entity, create a new field, and give it a date-type auto number. This can assist you in creating an automatic number sequence. Okay. For that, you need customizations, which are not in the scope of this training. But in case you really want to learn about that, you can check out the MB-2 Double Zero certification course, where we explain that in detail. So that's it for this video. and I will see you in the next video tutorial.

4. Configure Business Closures

Alright, so welcome to this tutorial. This article will teach you how to configure business closures in Dynamics 365 Sales. Now, this functionality isn't really for sales; it is mostly used in customer service, but as it is available in the MB-2-10 exam curriculum, So I'm going to explain it, but please note that this is mostly used for customer service. So it is used for customer service when an organisation schedules resources for servicing their clients, and then they can define business closure days so that those resources are not scheduled on maybe public holidays or any other day that is off for the organization. So it is important for you to understand the concept of business closures because you may expect some questions in the real exam. Thus, the business closures functionality assists organisations in defining nonworking days for the entire year, including holidays. So they can prevent scheduling resources for that particular duration or for that particular day. Right? So businesses can create their holiday calendars under Business Closure and under Dynamics 365 Customer Service. When you define a weekly resource schedule, you can set up business closure as needed. So there's no resource schedule for that particular day that is available in Business Close. It means which day is a holiday or non-working day. And you can configure business closures under Settings for Business Management. And you need system admin roles.So that's how you can define it. This is just an example, and please know that you need System Admin Assistant, Customizer Security Role, or equivalent permissions to define the business closures. So let me show you how you can define it in Dynamics 365. All right, so here I am in Dynamics 65. To accomplish this, you must first navigate to Advanced Settings. So when you click Advanced Settings, you get Business Management, and under that, you have Business Closures. And here, you can define the business closures as per your requirements. Another option is to visit Edmund PowerPlatform Edmincentre, which is located at Microsoft.com. And this is a recommended approach because Microsoft recommends that you start using our platform and that power apps pick up Portal. So you should do all of your customizations from here. All configurations must be done from this point. You can therefore visit Edmund PowerPlatform, Microsoft.com, and Environment. Select the environment for which you want to configure. Click Settings. And under Settings, you have business, and under Business, you have business closure. So when you click on this, it opens the same screen as you can see here. Okay, so the screen is the same; the only difference is the place from where you open it. Okay? and from here you can define business closure. So let's click "New." So here, when you schedule a business closure, you can read this message. It says during disclosure, service activities cannot be scheduled. However, resources with the Do Not Observe option selected for business closures can be scheduled for services. So as you know, this is mainly for customer service, but as it is in the curriculum, So I'm just going to explain it to you so that you understand how it works. So you just need to give it a name. So for example, let's put New Year's, and here you can select the date. So it's January 1, and we want to make this an all-day event, or you want to specify the time as well. So this is all the event, and the duration is one day. You can just click Okay, right, so it is defined now. So the start is this, and the duration is one day. So I'm configuring this as just a demo; it is not the real one. So for every organization, there will be a calendar where they define business closure, and they define it for the year. So it may change, right? So either you can define the start time and end time or you can select the number of days. For example, if I select three days, the system will automatically change the end date to 20, right? And it's an all-day event. You can just click OK, select this, define all the business closure days in here, and if you want to switch to different years, you can just use these arrows. So you can just click this to see the next year's one, or you can just click back to see the previous year's one, right? So that's how you can define business closures and dynamics in 2007. So that's it for this tutorial, and I will see you in the next video tutorial.

5. Configure Fiscal Year

Alright, so welcome to this tutorial. In this section, you will learn how to configure fiscal year settings. So let's talk about what the fiscal year setting is and how you can configure that. So, you can define a fiscal period in the fiscal year setting, and this is mainly used for reporting financial data. So you can use the fiscal year settings for reporting purposes as well as for filter purposes, right? So you can configure the fiscal year under Settings Business Management, and for that you need the System Administrator role. So either you can do it from Settings Business Management or you can do it from the Power Platform Admin Center. Under Settings. Under Business, you can click on Calendar. So this is how it looks like: And please know that after you set the fiscal year options, you can't change them. And fiscal year options affect the way in which your organization's data is stored in model-driven apps like Dynamics 365, Sales, and Customer Service. So let's see how you can configure that in Dynamics 365. All right, so here I am in Dynamics 365. So we can go to Business Management and the Settings, and here you have Fiscal Year Settings, or we can go to our Platform Admin Center, select an Environment, click Settings, and click Business. You have a calendar. So when you click Calendar, it opens the same screen. So you can either define it here or define it elsewhere. First, you need to set the fiscal period. So the start date is when the fiscal year is going to start. This depends on your country and your business needs. Okay, so for some countries it is from January to December; for other countries, it may be from April to next year's March. Right? So based on your business requirements or your client's business requirements, you can define the start date of a fiscal year. And then we have something called a fiscal period template. You can define this as four-week periods, monthly, quarterly, semiannually, or annually. Now, this will be used for reporting purposes. If you choose quarters, you will have four fiscal periods. Qatar is ranked one, two, three, and four. If you choose, for example, "monthly," you will have the month name. So you can display the fiscal period as monthname, m1, month 1, or P one.If you choose annually, then you will only have one, which is either P1 or period 1. Right? So based on your requirements or your organization's requirements for reporting, you must choose the right fiscal template. Okay, so it is recommended to use the quarterly format because you can definitely get reporting on a quarterly basis. And also, if you want to see it for the annual, you can do that as well. Okay, so you can choose quarterly. Then how do you want to display the fiscal year? So it is fiscal year FY. It is a prefix. If you don't want any prefix, you can remove it, and then you have the year format. So you want the ear format to be YY or two YS or GG Y Y, followed by postpix. As a result, you can define postc as either fiscal year FY or blank. So based on your requirements, you can do that, and the name is based on what? So whether you want to define the fiscal year name as a start date or an end date So usually it is the start date, but if you have naming requirements based on the end date, you can do that as well. then a fiscal period. How do you want to display it? Quarter one (q. one) or P. one Okay, so I'm just going to choose Quarter One and then the display. So you have fiscal periods and fiscal years. So there are different formats in which you can display the fiscal year. So you have a fiscal period, a fiscal year with space, or without space. Then there's dashboard slash, fiscal year period, and various combinations. And then finally you can just click "Okay," so now it is closed. So the fiscal year is set up. So it's the same thing; you can see it from here as well. So let's see how you can use this fiscal year for reporting purposes. You can go to "Opportunities" or maybe "Quotations Orders," where you can run reports. So, for example, if we want to run a report for All Opportunities, we can simply click "Competitive Win Loss," and if we want to run it for all applicable records, we can click Run Report. and here you can see this. Now if you want to edit the filters and you want to see it as per the reporting of the fiscal year, you can just click Edit Filter. And here you can define, say, modified on," and then you can see a lot of options here. Fiscal years are one of our options. So it's a fiscal year in a fiscal period, which we've defined as a quarter. So it will show us the quarters for the fiscal period and the year in or after the fiscal period. You have different combinations to find data using the fiscal year in or before selecting this. So let's select a fiscal period, and when you select a fiscal period, it will show us the fiscal periods available. So it's quarter one, quarter two, three, and four. In case if you choose in fiscal year then you needto define for which here you are talking about, right? And similarly, you have fiscal periods and years. Then you need to define quarter two of a specific year. Okay, so you have multiple ways you can get information. So it's a good way for management to get reporting based on fiscal period and year. So let's talk about the fiscal period. And here we choose Quarter Two and click on Report. So here we can see that you have data for quarter two, and when you click on the filter summary, you have modified data for the fiscal period that is quarter two. So let's click "Add It Again." Let's say the first quarter one.Click "Run Report" So we don't have any data for the first quarter of the filter. So the data is available only in quarter two. and that's something you can see here. So like this, when the company is working with Dynamics 365 for multiple years, they will have a lot of data, and it is easy for them to get information and use information for making decisions. And in the previous versions, like the classic version, you had an option to filter it as per the closing date or different dates that are available. So you can see the records from different fiscal years and fiscal periods. But in the Unified Interface, the option is no longer available. So when you select, you want to know, like, on or before," and then you need to choose the date here. Okay? So when you apply it, the system will filter the records based on that. So that's how you can configure fiscal year settings, and you can use it for reporting. So that's it for this video, and I will see you in the next video tutorial.

6. Configure Currencies

Alright, so welcome to this tutorial. In this tutorial you will learnabout Dynamics 365 sales configuring currencies. So as you know, when an organisation deals in multiple currencies, it means that they may have customers not just from their country but from overseas. OkaSo in that scenario, the customers may ask for documents and orders and the quotations in their currency. So, Dynamics 365 allows organisations to have multiple currencies. There will be one default currency, which cannot be changed, but you can always define additional currencies and use those additional currencies in your transactions. So let's see how we can do that in Dynamics 365. So I'm going to add a detailed tutorial on currencies, which is from the MB2-DOUBLE-ZERO certification course. And after that, we'll talk about how we can change these currency settings in Dynamics 365 from the system administrator's perspective and from the user's perspective. So it is very common in businessscenarios where you are trading across differentcountries and different countries use different currencies. So maybe if you are selling it to another country and they use different currencies, you need to give them a document that has their own currency. You need to create documents like quotations and orders/invoices in the currency that your customers understand. So, as you know, handling transactions in more than one currency is more necessary than ever before. So with Dynamics 365, you select the base currency while setting up the environment. And this base currency cannot be changed, but you can add additional currencies as per your requirements. So for example, the base currency is USD, and we can add another currency, say INR. Then we need to define the currency conversion as explained below. So this is a currency code, and the currency name is rupee, denoted as INR. We can define the currency's precision and symbol, and then we can define how it relates to the base currency. Then you need to define how much INR is equivalent to one USD, right? So this way, you can configure multiple currencies. And if you don't find currencies in the active currency view, you can add new ones as per your requirements. In that case, you should click New, then select the currency code and System as the currency type. So when you select it, you will choose the currency that is available in the system and click Add. And then you can define its relationship with the dollar or the base currency. However, if you can't find the currency you're looking for in the Lookup field, you can create custom currency. For example, such currencies can be bitcoin or ripple. So in this scenario, you need to select custom as the currency type, give it a name, so currency code and name, then currency precision and the symbol. And then you can define how much one USD is worth in each currency, right? So that way, you can define custom currencies if you don't find them in the system. So when you are creating a transaction or a record in another currency than the base one, the system automatically converts the selected currency value to the base currency in the Money Field. So, for example, the money field that you have created is the proposed amount, and the base currency is USD and the transaction currency is INR. So the transaction is: you select the document currency as INR, and you enter the amount, which is Rs 1000. It will automatically convert INR into USD and store it in this particular field, right? So this happens automatically. You don't have to do it manually. All you need to do is define the currency exchange rate between two currencies. So, exchange rates can be defined, as we have seen there. And if you change exchange rates for a currency, it does not impact existing financial transactions, but new transactions will use the modified exchange rate that you have defined. So now let me show you how the currencies work in Dynamics 365. So here I am, in the Power Platform admin center. Select environment, then click settings. Under business. You have currency. and here you can see all the default currencies available. So in case you want to create a new one, you can just click "New" and define the system currency. So you can select "Currency type: System" and then click on this currency code. Lookup: it will show you all the currencies that are available in the system. For example, let's define focalia. It's Shillingheya, Kenya, K-E-S. We can just click Add, and automatically you will see the currency type and precision defined, as well as the currency name defined. Now you need to enter here how much one USD is equivalent to in KES, or Kenyan shillings. So as per the current rate, one USD is equivalent to 102.61 Kenya shillings. and then we can click Save and Close. You'll notice that Kenya shillings are available, right? And we have defined the exchange rates similarly. In case you don't find the currency that you want to add, maybe something like Bitcoin would work. So let's enter the code. It's BTC, and the currency name is Bitcoin. "We can put forth" is the currency precision, and "bitcoin" is the currency symbol. So one USD is equal to 0.001 bitcoins. Okay? So you can define it, you can save and close, and it is created when you are doing transactions. You need to make sure that you open the particular currency every day or whenever the exchange rate changes. And you need to define the exchange rate of the current day. Okay? So this is usually done on a daily basis if you're doing a lot of transactions, right? So the system can take the latest currency that is defined. And please note that the old transactions that are already using this exchange rate will continue to use the old exchange rate. Let me just quickly show you how the base currency functionality works. So we go to the PowerApps maker portal and look for open lead entities? We created a new field. Let's click Add Field, and the field name is "Proposed Amount," and the data type will be "Currency." So we can enter that the minimum value is going to be zero. Maximum is this, and then click Done. So when you save it, you will notice that the Proposed Amount Base Field is automatically created, right? So let's add this to a form. So we are going to add this to our LeadMain form, and let's select these two fields here. So we click "custom track proposed amount" as well as the "base field" here. So we return here and add it to here. So we have added "proposed amount" and "proposed amount base." Let's save it, and let's publish. so it is published. Let's go to Dynamics 365 and OpenLeads, and let's select any lead. Go to Details, and you'll see a currency of USD. Let's change the currency to rupees (INR), and let's enter the amount in INR. So let's enter 10,000 and save it. So when we save it, the system will automatically take the exchange rates from the rupee currency, and we will convert the INR amount to US dollars in this base currency. Similarly, if you choose any other currency, the system will automatically calculate the equivalent USD amount and will update this particular field, right? So you can check it here. You can go to Rupee Currency, and here is the exchange rate defined. So that's how the exchange rates work. In Dynamics 365, you can create a new object and choose it from System. If they are not available in the system, you can create a custom currency and use it in transactions. All right, so I hope you got the idea of how you can define a currency, how you can define system currencies and custom currencies, and how you can use it in transactions. So let's see some of the settings and configurations that a system administrator can do that are applicable throughout the organisation for all the users. The user needs to have the System Administrator role, and then only they will be able to do this configuration. First thing is, at the system level, you can define the currency precision that will be used for pricing throughout the system, and this will be the value between zero and four. The second option is to set currency display options. So how do you want to display currency? Whether you want to display a currency symbol or currency code in front of the amount is up to you, right? So that's something you can configure. And the third one is currency format—how the currency should be formatted. So where the commas should be, the decimals, and how the negative numbers should appear in the Dynamics 365 application So these are all the settings that can be made under system settings and under our Platform Admin Center. and this will be done by the system administrator and is applicable throughout the system. But users also have an option to change these settings under their personalised sessions. So they can click Settings, go to Personalization Settings, and from there select what their default currency is. And this default currency will be used in all the transactions that they initiate. So if they create a new quotation, then the default currency that they have selected in their Personalized Settings will be used in that transaction. They can always change the currency in their transactions, but by default, when they create records, the system will pick the default currency they have selected in the Personalization Settings. They can also update the currency format, including the negative currency format. So these are the two settings that users can change from their personalization settings. So let's see how it works in Dynamics 365. All right, so here I am in Dynamics 365. So first, let's see how a system administrator can configure currencies in Dynamics 365. So the system administrator can do it from two places. One is from the system settings, and the other is for the Power Platform admin center. So let's see where an administrator can do it. So click on Settings, and after that you click on Administration, and then you select System Settings. And in here, you have currency options. The first option is to define the precision of a currency. Set the Precision currency, which is used for pricing throughout the system, and the value ranges from zero to four. So how many decimal points do you need for a currency amount? So you can select that here. And also, you have the option to display currency options. So you can display currency by using the currency symbol or by displaying a currency code. So usually it is symbol, but if you want the users to see the code, which is like, for example, USD INR GPP, then you will choose the currency code in that scenario; otherwise, you can choose symbol. So these are the two settings that you can make from the General tab. Another thing that you have is under Format, and you can click Customize, and in here you have Currency. So what is the currency format? You can see different types of formats. So the currency comes before the number, after the number, and after the space. So you can choose which works best and how the negative currency should be displayed to users. So there are different formats available, so you can define it for the organisation and see the preview as well. So it's positive and negative. You can just click OK, and it will be applicable. So, that is one way you can do it. The other way is from our Platform Admin Center, where you can select an environment, click Settings, and under Settings, expand Product and click Behavior. Under formatting, you have the option to display currency using a currency symbol or a currency code and also to specify the precision. So precision is from zero to four. Okay, so zero is the minimum and four is the maximum. If you increase it, then it says "Enter a valid value." Okay? So you can define it and just click Save, and it will be saved. Another thing that you can do is adjust the regional settings. So for that, you need to go to Business, and from there you need to click Regional Formatting. Now it opens the same system settings, and from there you can define the formatting as per your requirements, right? So this is how a system administrator can define currency settings for the entire organization. So after it is done, it will be applicable to all the users. Now, users also have options to change a few things about how they want to display a particular currency and also what should be the default currency. So the user can log in to Dynamics 365, say, Sales Hub, and click Settings and Personalization Settings here. The first thing the user does is select the currency. So, as you are aware, the organization's or environment's default currency is USD, unless we change it. So for example, let's change it to Euro. Whenever this user creates a new transaction, then euros will be the default currency, okay? And then the user can go to formats, and they can customise the settings here and change the currency format as per their requirements, okay? So this will be applicable only to this user and not any other user, okay? So we can change it. For example, let's give it some space, and for negative, let's use this one. Let's apply it with a click. Okay. And let's click okay. So the setting is applied. So the default currency of the organisation is USD, but for this user it is zero. So let's go to Opportunity, and let's click New to create a new opportunity. And here you will notice that the default currency when this user creates records is zero, right? So whatever we have defined in the personalization settings, the default currency will be defined here. Let's enter the amount, and you can see the amount is in Euro and there is a single space between the currency sign and the amount. So that's how the currencies can be configured at the system level, at the global level, and also at the user level. So that's all for this video, and I will see you in the next video tutorial.

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