CompTIA A+ 220-1102 Core 2 Practical Training Course – Complete Preparation

What You Will Learn

• A thorough understanding of the CompTIA A+ Core 2 (220-1102) exam objectives.
  
  

• How to install and configure different versions of Windows and Linux operating systems.
  
  

• Familiarity with essential utilities and features across Windows, Linux, and Mac platforms.
  
  

• Best practices for securing workstations and protecting devices from threats.
  
  

• Hands-on techniques for troubleshooting issues on Windows desktops, mobile devices, and other platforms.
  
  

• Mastery of operational procedures common in IT environments, including communication, safety, and professionalism.

Course Overview

This comprehensive course is designed to prepare students thoroughly for the CompTIA A+ Certification Core 2 (220-1102) exam. It covers a broad range of essential topics and practical skills necessary for IT professionals working in the field of computer support and troubleshooting. The curriculum dives deep into operating systems, security measures, device maintenance, and effective operational procedures, enabling learners to confidently manage and troubleshoot both desktop and mobile environments.

Throughout the course, students will gain hands-on experience installing different versions of popular operating systems, including various Windows and Linux distributions. This practical approach helps develop familiarity with installation processes, system configurations, and management tasks across multiple platforms. Additionally, the course introduces the utility features available in Windows, Linux, and Mac operating systems, equipping students with the knowledge to maximize system performance and usability.

Security is another critical focus of this course. Learners will explore best practices for securing workstations, protecting data, and mitigating potential threats. This knowledge is crucial for maintaining safe computing environments in today’s increasingly digital and interconnected world.

Troubleshooting skills are emphasized throughout, particularly for Windows and mobile devices. Students will learn to diagnose common issues, identify root causes, and apply effective solutions. This includes dealing with hardware problems, software glitches, network issues, and mobile device challenges.

Lastly, the course covers operational procedures, helping students understand the professional and procedural standards required in IT support roles. This includes communication best practices, documentation, safety, and environmental considerations, and the ethical and legal responsibilities of IT technicians.

What You Will Learn

1. CompTIA A+ Certification Core 2 (220-1102) Exam Objectives
   This course aligns closely with the objectives set by the CompTIA A+ Core 2 exam. Learners will become well-versed in the key domains tested, including operating systems, security, software troubleshooting, and operational procedures. The course offers detailed explanations and practical exercises that ensure students can confidently approach each section of the certification test.
   
   

2. Installation of Different Versions of Windows and Linux
   Students will gain hands-on experience installing various versions of Windows, from older releases like Windows 7 and 8 to the latest Windows 10 and 11 editions. In addition, the course covers installation techniques for popular Linux distributions such as Ubuntu, Fedora, and CentOS. This includes configuring system settings during installation, managing partitions, and ensuring compatibility with different hardware.
   
   

3. Understanding Utilities and Features in Windows, Linux, and Mac Operating Systems
   Each operating system has its unique tools and utilities designed to optimize performance and user experience. This course explores these features in detail, such as the Windows Task Manager, Event Viewer, and Command Prompt; Linux tools like grep, top, and systemctl; and Mac utilities including Activity Monitor and Disk Utility. Learners will develop the ability to navigate these tools effectively to manage systems and resolve issues.
   
   

4. Securing Workstations Against Threats
   Security is a vital component of any IT role. This course introduces the foundational principles of workstation security, covering antivirus software, firewalls, user authentication, encryption, and patch management. Students will learn how to implement security policies, manage permissions, and recognize potential vulnerabilities. The course also addresses physical security considerations, such as secure device storage and access controls.
   
   

5. Troubleshooting Windows and Mobile Devices
   Troubleshooting is a key skill for any IT technician. This course teaches systematic approaches to diagnosing and fixing problems on Windows desktops and laptops, as well as mobile devices running Android and iOS. Topics include resolving boot failures, software crashes, network connectivity problems, driver issues, and hardware malfunctions. The course stresses the importance of using diagnostic tools and logs to pinpoint the source of problems efficiently.
   
   

6. Operational Procedures in IT Support
   Beyond technical skills, successful IT professionals must follow proper operational procedures. This course covers essential workplace practices, including documentation standards, communication techniques, and escalation protocols. Students will learn how to maintain safety in the workplace, adhere to regulatory compliance, and conduct themselves ethically. This section also highlights the importance of customer service skills and how to manage user expectations.

Detailed Course Content

The course begins with an introduction to the CompTIA A+ certification path and an overview of the Core 2 exam structure. Students learn how the exam is organized and what types of questions to expect, along with study strategies to help maximize success.

Next, the curriculum moves into operating system installation. Step-by-step tutorials guide learners through installing Windows in different environments, such as clean installs, upgrades, and custom configurations. The course also contrasts this with Linux installations, detailing how to set up dual-boot systems and handle common installation challenges. Emphasis is placed on selecting appropriate file systems and understanding the boot process.

Following installation, the course delves into the features and utilities offered by Windows, Linux, and Mac operating systems. Students explore built-in tools for managing files, processes, and system resources. They learn to use command-line interfaces and graphical utilities to troubleshoot issues, optimize system performance, and automate tasks.

Security lessons focus on identifying common threats such as malware, ransomware, and phishing attacks. Students will learn how to install and configure antivirus programs, enable firewalls, and apply security patches regularly. The course also discusses user account control, permissions, and the principle of least privilege as ways to protect systems. Additionally, learners explore encryption technologies like BitLocker and FileVault to secure sensitive data.

The troubleshooting module teaches a methodical approach to resolving issues. Students practice identifying symptoms, gathering information, isolating causes, and implementing fixes. Practical labs simulate real-world problems involving system crashes, slow performance, connectivity failures, and hardware errors. Mobile device troubleshooting covers issues like app crashes, synchronization problems, and battery management.

Operational procedures are integrated throughout the course to reinforce professionalism and reliability. Learners are taught how to document their work clearly and thoroughly, communicate effectively with users, and follow escalation paths for complex issues. Safety protocols and environmental concerns, such as handling electronic waste and preventing static discharge, are also discussed.

The course concludes with a series of review exercises and practice exams designed to reinforce knowledge and build confidence for the certification test. Additional resources are provided for further study and career development advice.

Course Requirements

To ensure you gain the maximum benefit from this course, there are a few foundational skills and prerequisites that will help you succeed. This course is designed to be accessible to a wide range of learners, including those who are just starting their journey in the field of information technology. While no advanced technical knowledge is required, having some basic computer skills will make the learning process smoother and more enjoyable.

Firstly, familiarity with everyday computer use is important. Students should be comfortable performing simple tasks such as sending and receiving emails, using a web browser to search the internet, and navigating different folders and files within an operating system like Windows or macOS. These basic interactions form the groundwork for more complex activities covered later in the course, such as managing system settings and troubleshooting problems.

Additionally, an understanding of how to work with files and folders is helpful. For example, knowing how to create, save, rename, and delete files or folders will allow you to follow along easily when learning about file management utilities and system organization.

Though the course does not require prior experience with command-line interfaces or operating system installations, having a general curiosity about how computers work and a willingness to explore new concepts will be beneficial. This mindset will help you absorb the material, especially when you begin installing operating systems, configuring security settings, and troubleshooting devices.

Because this course covers a variety of platforms including Windows, Linux, and Mac, no previous experience with these specific operating systems is needed. The curriculum starts with the basics and gradually introduces more advanced features, so you’ll build confidence step by step.

Course Description

The CompTIA A+ 220-1102 exam is a vital certification for anyone aiming to establish or advance a career in IT support and technical roles. Recognized globally, the certification validates foundational skills that every IT professional needs to succeed, such as managing operating systems, securing devices, troubleshooting software and hardware issues, and following professional operational procedures. This course is meticulously designed to prepare you comprehensively for the 220-1102 exam by combining practical, hands-on learning with clear, in-depth explanations of key concepts.

Throughout the course, you will not only study theoretical knowledge but also engage directly with live components and real software installations. This approach helps bridge the gap between textbook learning and real-world application. For instance, you will perform actual installations of different Windows and Linux versions, configure security settings, and practice troubleshooting on both desktop and mobile devices. These exercises are carefully designed to simulate the kinds of challenges IT professionals face daily, giving you confidence and competence to handle similar situations in your workplace.

The course instructor brings a wealth of experience to the table. As a best-selling author with over 150,000 copies sold in project management and IT service management, the instructor has an extensive background in educating professionals across various technical disciplines. His two decades of experience training thousands of students have refined his teaching style to be engaging, clear, and highly effective. This expertise ensures that complex topics are broken down into manageable parts, making it easier for learners of all levels to grasp essential information and build critical skills.

In addition to preparing you for the exam, the course also focuses on real-world applicability. You’ll learn not just how to pass the certification but how to apply those skills immediately in IT support environments. Whether you’re new to the field or looking to refresh and update your knowledge, this course offers a well-rounded and practical path toward your IT career goals.

Course Domains Covered

This training course covers the main areas tested on the Core 2 exam:

• Operating Systems: Learn about different operating systems, how to install and configure them, and how to manage system utilities and features.
  
  

• Security: Understand workstation security principles, including securing devices, managing permissions, and preventing common threats.
  
  

• Troubleshooting: Develop systematic approaches to identifying and resolving issues with hardware, software, and mobile devices.
  
  

• Operational Procedures: Gain insights into industry best practices such as communication protocols, safety standards, and professional conduct.

Additionally, this course prepares you for performance-based questions that require hands-on problem-solving rather than just theoretical knowledge.

What’s Included in the Course

• Over 13 hours of comprehensive video content covering all exam objectives in detail.
  
  

• Step-by-step demonstrations using actual hardware and software components.
  
  

• Downloadable PDF notes to help you review material after each lesson.
  
  

• A PDF copy of the official CompTIA exam objectives for Core 2 (220-1102).
  
  

• Continuously updated course materials to reflect changes in the exam or technology.
  
  

• A certificate of completion once you finish the course.
  
  

• Lifetime access, allowing you to revisit the content whenever you need.

Important Notes

It is important to understand that this course is specifically designed to prepare you for the CompTIA A+ Core 2 exam, also known by its exam code 220-1102. The Core 2 exam focuses primarily on areas such as operating systems, security, software troubleshooting, and operational procedures. While this course covers these domains in depth, it represents only one half of the full CompTIA A+ certification pathway.

To earn the complete CompTIA A+ certification, you must also successfully pass the Core 1 exam, which carries the exam code 220-1101. The Core 1 exam focuses on different but equally important topics, including hardware, networking, mobile devices, and hardware troubleshooting. Together, the Core 1 and Core 2 exams cover the comprehensive range of skills and knowledge needed for entry-level IT support roles.

Because of this two-exam requirement, it is highly recommended that learners aiming for full certification consider enrolling in courses for both the Core 1 and Core 2 exams. Doing so will ensure a well-rounded preparation and give you the best chance of passing both exams on your first attempt. Many training providers offer bundled packages or combined study plans that include both parts, allowing you to learn the material in a cohesive and organized way.

Additionally, the skills taught in this Core 2 course complement what you learn in Core 1, so studying both will deepen your understanding of IT support as a whole. If you already have experience or prior knowledge in some areas covered in Core 1, focusing on the Core 2 course might be suitable for you. However, if you are new to the certification or IT field in general, completing both courses will provide a more complete and confident preparation.

Finally, keep in mind that the CompTIA A+ certification is widely respected in the IT industry and can open doors to various career opportunities. Therefore, investing time and effort into preparing for both Core exams is a valuable step toward building a successful IT career.

Who Should Enroll

• Individuals aiming to obtain the CompTIA A+ certification.
  
  

• Those preparing specifically for the 220-1102 Core 2 exam.
  
  

• Beginners and intermediate IT learners who want practical, hands-on training.
  
  

• IT professionals looking to refresh their knowledge on workstation security, troubleshooting, and operational procedures.

Instructor Profile

The course is taught by Andrew Ramdayal, an experienced project management and security trainer with over 20 years in the IT industry. Andrew holds more than 60 professional certifications across various IT and project management disciplines from globally recognized vendors like Microsoft, Cisco, CompTIA, and PMI.

Andrew’s educational background includes a Master’s Degree in Management Information Systems, complemented by a minor in project management. He has successfully led numerous ERP, IT security, and networking projects throughout his career.

As a seasoned instructor, Andrew has taught thousands of students around the world, helping them pass certification exams and apply their skills in real-world environments. His teaching style is known for being clear, engaging, and practical.

Popular Related Courses

• CompTIA A+ 220-1101 Core 1 Hands-On Course – Complete training for the first part of the A+ certification.
  
  

• TOTAL: CompTIA A+ Core 1 (220-1101) Course with Practice Test – A full study plan including exam practice.
  
  

• TOTAL: CompTIA A+ Core 2 (220-1102) Course with Practice Test – Extended preparation including simulated exams.
  
  

• CompTIA Security+ SY0-701 Full Course – Security certification with labs and study guides.
  
  

• CompTIA A+ Simulations for Core 1 and Core 2 – Practical simulation exercises to reinforce learning.

Enrollment Options and Pricing

When considering your path toward CompTIA A+ certification, choosing the right course and enrollment option is crucial. This course, focused specifically on the Core 2 (220-1102) exam, is currently available at a special discounted price for a limited time, providing an excellent opportunity for students and aspiring IT professionals around the world to access high-quality training at an affordable rate. This limited-time offer helps make the course more accessible regardless of geographical location or budget constraints, supporting a diverse global community of learners.

One of the key benefits of enrolling in this course is the value offered in terms of both content and flexibility. Upon purchase, students receive full lifetime access to the course materials. This means you can revisit lessons, review concepts, and practice exercises as many times as you need, with no time limits or expiration dates. The lifetime access feature is particularly valuable for those balancing studies with work or other commitments, allowing you to learn at your own pace without pressure.

Additionally, the course comes with a 30-day money-back guarantee. This guarantee provides a risk-free opportunity to explore the course content and determine whether it fits your learning style and goals. If, within 30 days of enrollment, you find that the course does not meet your expectations or requirements, you can request a full refund. This policy demonstrates confidence in the quality of the course and provides peace of mind to students making their investment.

For learners seeking even broader educational opportunities, there is also the option to subscribe to Udemy’s Personal Plan. This subscription model offers unlimited access to thousands of high-quality, top-rated courses across a wide range of subjects, including IT, business, personal development, and more. By subscribing to this plan, you gain access not only to this CompTIA A+ Core 2 course but also to a vast library of content that can help you expand your skill set in multiple areas. The Personal Plan is billed monthly, making it a flexible and cost-effective option for students who want to explore various topics without committing to individual course purchases.

The subscription approach is especially attractive to those who value continuous learning and want to keep up with rapidly evolving technologies or expand their professional qualifications. It allows learners to experiment with new skills, stay current in their field, and invest in lifelong education without the need for repeated, high upfront costs.

To summarize, enrolling in this course can be tailored to fit your personal needs and learning preferences. Whether you choose to purchase the course outright with lifetime access or opt for the Udemy Personal Plan subscription to access a broader range of content, you benefit from flexible learning options, a low financial risk thanks to the money-back guarantee, and access to expert instruction.

In conclusion, this course offers both affordability and flexibility, making it an excellent choice for anyone preparing for the CompTIA A+ 220-1102 exam. The combination of discounted pricing, lifetime access, and a risk-free trial ensures that you can confidently invest in your IT career development, gaining the skills and knowledge necessary to succeed in today's competitive technology landscape.