Cisco UCCXD 500-052 Practice Test Questions, Cisco UCCXD 500-052 Exam dumps
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The Deploying Cisco Unified Contact Center Express exam measures the candidates’ expertise in designing, implementing, and operating Cisco Contact Center Express version 11.0 deployments. The codename of this test is 500-052 UCCXD.
Intended Audience for Cisco 500-052 Exam
The Cisco 500-052 test is intended for the Cisco Unified Communications system channel resellers as well as partners and customers who are deploying and maintaining Cisco Unified Contact Center Express products. It will also suit the systems engineers and systems architects who are responsible for maintaining and configuring Finesse supervisor as well as Finesse agent clients, writing scripts as well as maintaining script integrity, maintaining the telephony system as well as server system for the contact center. The exam is designed to equip these professionals with fundamental knowledge and solutions associated with implementation.
Recommended Knowledge and Experience for Cisco 500-052 Exam
There are no formal prerequisites for taking the Cisco 500-052 exam. The candidates do not need to complete the specific training or hold any professional certification to be eligible for attempting the test. But there are some knowledge and skills that you can develop to increase your chances of success in this exam. This includes working knowledge of basic computer networking concepts as well as terms, including WANs, LANs, IP switching & routing. The applicants should also have a general understanding of Cisco Unified Communications Manager (CUCM) as well as fundamental knowledge of contact center operations. Apart from these competencies, the individuals for Cisco 500-052 should be familiar with Microsoft desktop applications as well as SQL database operations. Their basic knowledge of IP telephony concepts as well as awareness of Cisco IP phones and Cisco IP Communicator will be an added advantage.
General Overview of Cisco 500-052 Exam
The Cisco 500-052 exam has the allocated duration of 60 minutes and is made up of 45-55 questions. The test is closed book and the applicants are not allowed to use any outside reference materials while sitting for it. The exam is available in the English language. To register for it, the candidates are required to go through the website of Person VUE, the official administrating company of all the Cisco certification tests. The individuals who are going to take Cisco 500-052 are strongly recommended to enroll for the official training course, Deploying Cisco Unified Contact Center Express (UCCXD) v6.0.
The Deploying Cisco Unified Contact Center Express exam evaluates the expertise of the professionals based on their ability to understand the Cisco Unified Contact Center Express (Unified CCX) product as well as all of its related scripting tools and client applications. The test will provide you with the knowledge of all the Unified CCX elements, deployment options, clients, and servers. Moreover, you will be able to execute capacity planning, install the product, as well as select the correct product features. However, Cisco 500-052 is not easy and requires a thorough comprehension of the topics included in the exam syllabus. The domains covered in this test as well as their percentage share are highlighted below:
Domain 1. Design Unified Contact Center Express System Deployment – 32%
This first topic focuses on the capability of the test takers to perform the technical tasks, such as executing customer capacity planning; identifying customer needed features; evaluating as well as recommending various configuration options; defining available ordering as well as configuration tools.
Domain 2. Implement a Unified Contact Center Express System – 40%
To answer the questions related to this subject area, the candidates must possess proficiency in describing the process required to install Unified Contact Center Express hardware and software as well as describing the process required to configure Unified Contact Center Express software and provisioning the users to satisfy their needs. In addition, the examinees should be capable of describing the process of utilizing Unified Contact Center Express Application Editor as well as examining the Cisco Business Edition 6000 competitive landscape.
Domain 3. Operate a Unified Contact Center Express System – 28%
Within this domain, the applicants are required to demonstrate their competency in defining the fundamental Unified Contact Center Express user tasks; defining the processes as well as tools that can be used for troubleshooting Unified Contact Center Express; defining the processes as well as tools that can be used for monitoring system operations within Unified Contact Center Express; defining the processes as well as tools that can be used for upgrading systems, license additions, patching for Unified Contact Center Express.
The above-mentioned topics are the general guidelines for the exam content that is likely to be included in the practice test. However, other relevant subject areas can also appear on some specific delivery of the Cisco 500-052 exam. In order to better present the content of the test, these guidelines can be changed at any time without prior notice.
Career Opportunities Associated with Cisco 500-052 Exam
To stand out from the crowd in a competitive sphere like the IT industry, one should bring something special to the table. After completing the Deploying Cisco Unified Contact Center Express exam, you can demonstrate to your prospective employer that you have sufficient practical experience to execute contact center deployment assignments. You will be able to deploy Cisco Unified IP Interactive Voice Response as well as Cisco Unified Contact Center Express (Cisco Unified IP IVR and Cisco Unified CCX) as contact center solutions.
Acing the Cisco 500-052 exam enables the professionals to explore a host of employment opportunities connected with Cisco Unified Contact Center Express. The job roles that will become available to you after clearing this test are as follows:
- Unified Communications Engineer
- Telecommunications Engineer
- Information Technology (IT) Architect
- Network Engineer
- Senior Network Engineer
- Voice Engineer
- Senior Voice Engineer
- Systems Engineer
- Senior Systems Engineer
- Solutions Architect
All of these titles can bring you a decent salary. According to PayScale, the average salary for a Telecommunications Engineer amounts to $81,000 per annum, while the average income for a Senior Network Engineer is $101,000 per year. The position of a Solutions Architect can bring you $105,000 per annum, while working as a Senior Systems Engineer, you can earn around $119,000 per year.
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