Author Archives: Allen Rodriguez

The Project Management Institute (PMI) is a globally recognized not-for-profit organization dedicated to advancing the profession of project management. Established in 1969, PMI has grown to become a leading authority in the field, offering a range of certifications, standards, and resources to support project management professionals worldwide. PMI’s mission is to promote the value of […]

Salesforce has always been at the forefront of enhancing user experiences and introducing powerful tools to streamline processes. The Winter ’20 release brings an exciting array of features, some of which are still in beta. Beta features are experimental and may not make it to future releases, but they offer an exciting glimpse into what […]

Salesforce Classic has been a mainstay in the Salesforce ecosystem for many years. But in recent times, Salesforce has been steadily pushing towards Lightning, its new, more powerful user interface, leaving Classic to slowly fade into the background. While Classic was once the go-to platform for many Salesforce users, the writing has been on the […]

Cramming for an exam is generally seen as the last resort, especially when it comes to IT certifications. With topics that range from networking and cloud computing to data security and system administration, IT exams are often complicated and require a solid understanding of key concepts. Attempting to cram all that information into your brain […]

When preparing for an IT certification exam, time is often limited, and the pressure can make it feel like you need to devote endless hours of study. However, research shows that long, drawn-out study sessions might not be the most effective way to retain information. Instead, shorter, focused sessions can improve comprehension and retention. This […]

The information security market continues to experience volatility, but one fact has remained consistent over the years: a significant shortage of skilled, qualified professionals in the field. Numerous surveys have pointed to the same conclusion, reinforcing a troubling gap between industry needs and available talent. This ongoing skills gap presents a unique opportunity for individuals […]

As the digital landscape evolves, so does the need for robust IT security. Organizations across the globe are investing more heavily in cybersecurity measures to combat the increasing sophistication of threats. For those entering the IT field, this presents both a challenge and an opportunity. Mastering security is no longer optional; it’s an essential skill […]

A Network Operations Center (NOC) is an integral part of the IT infrastructure for many organizations, especially those that rely heavily on technology for business operations. While it may sound technical, the NOC is essentially a control room where IT professionals ensure that all the networked systems, hardware, and software operate smoothly. Think of it […]

The Network Operations Center (NOC) is often perceived as a dull, repetitive environment where technicians monitor screens for errors. Outsiders envision a scenario where technicians simply stare at a series of displays, waiting for something to go wrong. This might sound like an uneventful job, but in reality, it is anything but. NOCs are at […]

Moving up in the Network Operations Center (NOC) from a technician role to an engineer position is a career progression that many IT professionals aspire to. Whether you’re a seasoned technician or new to the field, advancing your career in the NOC requires strategy, continuous learning, and the development of both technical and interpersonal skills. […]