Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 86
Question 850
Before changing settings, consider this issue: At the fictional Lighthouse Research Annex while assessing a controlled network fault, the team observes: A router's interfaces are administratively down and a junior engineer uses show ip route as the only way to see whether each interface has an IP or is up. What is the MOST specific underlying cause?
- show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states.
- Firewalls and security controls can block ICMP echo while other services remain reachable.
- TCP retransmissions suggest transport delivery or timing issues rather than proving application authentication outcome.
- Display filters change what is shown after capture; they do not delete already recorded packets.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Lighthouse Research Annex: show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states. The corresponding remedy is “Run show ip interface brief and identify interface addresses and up/down status.”. Confirmation: The table reports the targeted interface's administrative state and line protocol correctly.
Incorrect Answers
B:That cause belongs to a different case: A Windows operator sees 'Request timed out' from ping and concludes the destination host is powered off, ignoring possible ICMP filtering. The observed fictional Lighthouse Research Annex condition is specifically explained by “show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states.”.
C:That cause belongs to a different case: An analyst sees repeated TCP retransmission annotations and claims they prove an application-level password rejection. The observed fictional Lighthouse Research Annex condition is specifically explained by “show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states.”.
D:That cause belongs to a different case: A support worker uses a Wireshark display filter to hide TCP traffic and then claims that the filtered packets were never captured. The observed fictional Lighthouse Research Annex condition is specifically explained by “show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states.”.
Question 851
A reviewer evaluates a proposed repair for: At the fictional Lighthouse Research Annex while assessing a controlled network fault, the team observes: A router's interfaces are administratively down and a junior engineer uses show ip route as the only way to see whether each interface has an IP or is up. The approved corrective action is: “Run show ip interface brief and identify interface addresses and up/down status.” Which result BEST demonstrates success?
- The terminal emulator displays the router prompt while IP traffic uses the separate network port.
- The escalation attachment includes relevant traffic without unauthorized unrelated sensitive data.
- Another authorized technician opens the saved file and sees the expected captured DNS packets.
- The table reports the targeted interface's administrative state and line protocol correctly.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Run show ip interface brief and identify interface addresses and up/down status.” at the fictional Lighthouse Research Annex. It demonstrates correction of the original cause: show ip interface brief summarizes IPv4 interface addresses and administrative/protocol states.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Use the console for device CLI access and a proper Ethernet or WAN interface for normal data service.”. It does not establish the intended outcome “The table reports the targeted interface's administrative state and line protocol correctly.” for the fictional Lighthouse Research Annex case.
B:That result is evidence for a separate corrective action, “Obtain authorization, capture only the minimum necessary scope and protect or redact the resulting file.”. It does not establish the intended outcome “The table reports the targeted interface's administrative state and line protocol correctly.” for the fictional Lighthouse Research Annex case.
C:That result is evidence for a separate corrective action, “Save the relevant capture in an approved .pcap or .pcapng file with case identification.”. It does not establish the intended outcome “The table reports the targeted interface's administrative state and line protocol correctly.” for the fictional Lighthouse Research Annex case.
Question 852
The technician plans a correction for: At the fictional Lighthouse Research Annex while assessing a controlled network fault, the team observes: A router's interfaces are administratively down and a junior engineer uses show ip route as the only way to see whether each interface has an IP or is up. During “Run show ip interface brief and identify interface addresses and up/down status.”, which precaution MOST specifically prevents a related risk?
- Do not declare the path broken solely because one intermediate router does not send TTL-expired replies.
- Do not report missing SYN packets as evidence of abnormal behavior if recording began after setup.
- Do not confuse an interface status summary with the full routing table.
- Do not assume all operating systems expose the same diagnostic command names.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Run show ip interface brief and identify interface addresses and up/down status.” at the fictional Lighthouse Research Annex. The required protection is “Do not confuse an interface status summary with the full routing table.”; success still requires “The table reports the targeted interface's administrative state and line protocol correctly.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A traceroute stops showing hops after a firewall, but the browser can still load the destination over HTTPS. The principal adjacent risk here is controlled by “Do not confuse an interface status summary with the full routing table.”.
B:This caution is appropriate for a separate failure pattern: A team needs evidence of a TCP connection setup but starts capturing only after the application session is already established. The principal adjacent risk here is controlled by “Do not confuse an interface status summary with the full routing table.”.
D:This caution is appropriate for a separate failure pattern: A Linux technician tries tracert and reports the command unavailable even though the objective is to find where a path fails. The principal adjacent risk here is controlled by “Do not confuse an interface status summary with the full routing table.”.
Question 853
A service desk receives this network finding: At the fictional Summit Print Shop after a site connectivity report, the team observes: A technician wants to know the route selected for 10.40.0.0/16 but reads only show inventory and calls that a routing lookup. Which action MOST directly resolves the reported issue?
- Select the active Wi-Fi interface and start a Wireshark capture during the reproducible fault.
- Use show ip route and inspect the matching network and next-hop details.
- Read the source of the ICMP error and inspect route and ARP state on the client.
- Inspect TLS handshake metadata and transport behavior rather than promising automatic plaintext disclosure.
Explanation
Correct Answer
B:Correct. In the fictional Summit Print Shop case, show ip route displays the IPv4 routing table while show inventory lists hardware inventory information. The specified corrective action, “Use show ip route and inspect the matching network and next-hop details.”, directly targets that condition. Evidence of resolution: The route output identifies the connected, static or learned path for the destination prefix.
Incorrect Answers
A:That action addresses a different network issue: A technician captures packets on a laptop's inactive Ethernet adapter and sees nothing while the issue occurs over active Wi-Fi. The present fictional Summit Print Shop finding instead needs “Use show ip route and inspect the matching network and next-hop details.”, verified by “The route output identifies the connected, static or learned path for the destination prefix.”.
C:That action addresses a different network issue: A technician tests 192.168.10.40 and receives 'Destination host unreachable' from the local PC, but records it as the same as an ordinary remote timeout. The present fictional Summit Print Shop finding instead needs “Use show ip route and inspect the matching network and next-hop details.”, verified by “The route output identifies the connected, static or learned path for the destination prefix.”.
D:That action addresses a different network issue: A user says a packet analyzer can reconstruct any encrypted HTTPS password from normal packet capture without keys. The present fictional Summit Print Shop finding instead needs “Use show ip route and inspect the matching network and next-hop details.”, verified by “The route output identifies the connected, static or learned path for the destination prefix.”.
Question 854
Before changing settings, consider this issue: At the fictional Summit Print Shop after a site connectivity report, the team observes: A technician wants to know the route selected for 10.40.0.0/16 but reads only show inventory and calls that a routing lookup. What is the MOST specific underlying cause?
- show ip route displays the IPv4 routing table while show inventory lists hardware inventory information.
- A capture started late may omit the TCP SYN, SYN-ACK and ACK establishing the connection.
- Management scripts should use appropriate authorized access and minimize changes when gathering diagnostics.
- DNS records indicate name-to-address mappings but do not validate an application's TCP listener.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Summit Print Shop: show ip route displays the IPv4 routing table while show inventory lists hardware inventory information. The corresponding remedy is “Use show ip route and inspect the matching network and next-hop details.”. Confirmation: The route output identifies the connected, static or learned path for the destination prefix.
Incorrect Answers
B:That cause belongs to a different case: A team needs evidence of a TCP connection setup but starts capturing only after the application session is already established. The observed fictional Summit Print Shop condition is specifically explained by “show ip route displays the IPv4 routing table while show inventory lists hardware inventory information.”.
C:That cause belongs to a different case: A support engineer launches an ad hoc script that reconfigures every router to collect interface data without confirming whether read-only data is available. The observed fictional Summit Print Shop condition is specifically explained by “show ip route displays the IPv4 routing table while show inventory lists hardware inventory information.”.
D:That cause belongs to a different case: A technician uses nslookup to confirm a name exists and then claims a specific HTTPS port must be listening. The observed fictional Summit Print Shop condition is specifically explained by “show ip route displays the IPv4 routing table while show inventory lists hardware inventory information.”.
Question 855
A reviewer evaluates a proposed repair for: At the fictional Summit Print Shop after a site connectivity report, the team observes: A technician wants to know the route selected for 10.40.0.0/16 but reads only show inventory and calls that a routing lookup. The approved corrective action is: “Use show ip route and inspect the matching network and next-hop details.” Which result BEST demonstrates success?
- A supported terminal prompt is available without requiring a Windows desktop on the switch.
- The incident's cause statement is supported by reproducible technical evidence.
- The Windows configuration shows a valid on-subnet gateway and the client reaches a remote network.
- The route output identifies the connected, static or learned path for the destination prefix.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Use show ip route and inspect the matching network and next-hop details.” at the fictional Summit Print Shop. It demonstrates correction of the original cause: show ip route displays the IPv4 routing table while show inventory lists hardware inventory information.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Choose an authorized SSH session or physical console for the switch rather than RDP.”. It does not establish the intended outcome “The route output identifies the connected, static or learned path for the destination prefix.” for the fictional Summit Print Shop case.
B:That result is evidence for a separate corrective action, “Gather relevant logs, port status and endpoint tests before writing a diagnosis.”. It does not establish the intended outcome “The route output identifies the connected, static or learned path for the destination prefix.” for the fictional Summit Print Shop case.
C:That result is evidence for a separate corrective action, “Use ipconfig /all and route inspection to identify and correct the missing gateway.”. It does not establish the intended outcome “The route output identifies the connected, static or learned path for the destination prefix.” for the fictional Summit Print Shop case.
Question 856
The technician plans a correction for: At the fictional Summit Print Shop after a site connectivity report, the team observes: A technician wants to know the route selected for 10.40.0.0/16 but reads only show inventory and calls that a routing lookup. During “Use show ip route and inspect the matching network and next-hop details.”, which precaution MOST specifically prevents a related risk?
- Do not assume a hostname uniquely determines which NIC transmits a given flow.
- Do not claim an ordinary pcap alone reveals all HTTPS credentials or protected content.
- Do not treat hardware inventory output as evidence of IP forwarding decisions.
- Do not expose a management plane to arbitrary public IP sources simply for convenience.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Use show ip route and inspect the matching network and next-hop details.” at the fictional Summit Print Shop. The required protection is “Do not treat hardware inventory output as evidence of IP forwarding decisions.”; success still requires “The route output identifies the connected, static or learned path for the destination prefix.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A Linux host shows two IPv4 addresses on different NICs but a troubleshooter reads only its hostname to determine which address a route uses. The principal adjacent risk here is controlled by “Do not treat hardware inventory output as evidence of IP forwarding decisions.”.
B:This caution is appropriate for a separate failure pattern: A user says a packet analyzer can reconstruct any encrypted HTTPS password from normal packet capture without keys. The principal adjacent risk here is controlled by “Do not treat hardware inventory output as evidence of IP forwarding decisions.”.
D:This caution is appropriate for a separate failure pattern: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. The principal adjacent risk here is controlled by “Do not treat hardware inventory output as evidence of IP forwarding decisions.”.
Question 857
A service desk receives this network finding: At the fictional Maplecrest Office during its network support shift, the team observes: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. Which action MOST directly resolves the reported issue?
- Transfer the incident to the responsible carrier or network team with circuit ID, impact and tests.
- Run show version and document the platform and software version for the case.
- Query the approved NMS and compare its alert scope with device-specific interface evidence.
- Choose an authorized SSH session or physical console for the switch rather than RDP.
Explanation
Correct Answer
B:Correct. In the fictional Maplecrest Office case, show version reports system software, platform and often uptime information rather than learned endpoint MACs. The specified corrective action, “Run show version and document the platform and software version for the case.”, directly targets that condition. Evidence of resolution: The incident records a valid IOS version or system image identifier from command output.
Incorrect Answers
A:That action addresses a different network issue: A help-desk worker cannot resolve a carrier circuit fault but leaves the ticket unassigned because the local desktop was restarted. The present fictional Maplecrest Office finding instead needs “Run show version and document the platform and software version for the case.”, verified by “The incident records a valid IOS version or system image identifier from command output.”.
C:That action addresses a different network issue: A network manager wants an estate-wide view of link health but the technician logs into each device and manually guesses the fleet status. The present fictional Maplecrest Office finding instead needs “Run show version and document the platform and software version for the case.”, verified by “The incident records a valid IOS version or system image identifier from command output.”.
D:That action addresses a different network issue: A technician uses a Windows remote desktop tool to administer a router CLI and expects a graphical Windows session on the Cisco switch. The present fictional Maplecrest Office finding instead needs “Run show version and document the platform and software version for the case.”, verified by “The incident records a valid IOS version or system image identifier from command output.”.
Question 858
Before changing settings, consider this issue: At the fictional Maplecrest Office during its network support shift, the team observes: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. What is the MOST specific underlying cause?
- show version reports system software, platform and often uptime information rather than learned endpoint MACs.
- Operational troubleshooting must observe approved change controls and rollback provisions.
- A packet analyzer must capture on the interface carrying the traffic under investigation.
- Escalation should follow ownership boundaries and include observations already collected.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Maplecrest Office: show version reports system software, platform and often uptime information rather than learned endpoint MACs. The corresponding remedy is “Run show version and document the platform and software version for the case.”. Confirmation: The incident records a valid IOS version or system image identifier from command output.
Incorrect Answers
B:That cause belongs to a different case: An engineer receives a request to make a risky production change during an outage but no approver or rollback plan is recorded. The observed fictional Maplecrest Office condition is specifically explained by “show version reports system software, platform and often uptime information rather than learned endpoint MACs.”.
C:That cause belongs to a different case: A technician captures packets on a laptop's inactive Ethernet adapter and sees nothing while the issue occurs over active Wi-Fi. The observed fictional Maplecrest Office condition is specifically explained by “show version reports system software, platform and often uptime information rather than learned endpoint MACs.”.
D:That cause belongs to a different case: A help-desk worker cannot resolve a carrier circuit fault but leaves the ticket unassigned because the local desktop was restarted. The observed fictional Maplecrest Office condition is specifically explained by “show version reports system software, platform and often uptime information rather than learned endpoint MACs.”.
Question 859
A reviewer evaluates a proposed repair for: At the fictional Maplecrest Office during its network support shift, the team observes: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. The approved corrective action is: “Run show version and document the platform and software version for the case.” Which result BEST demonstrates success?
- The service responds on an allowed port even though ICMP echo replies are blocked by policy.
- The inventory is collected without unauthorized configuration modifications.
- The route lookup reports the actual outgoing interface and source IP for the test.
- The incident records a valid IOS version or system image identifier from command output.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Run show version and document the platform and software version for the case.” at the fictional Maplecrest Office. It demonstrates correction of the original cause: show version reports system software, platform and often uptime information rather than learned endpoint MACs.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Check permitted application-port reachability and firewall policy alongside the ping result.”. It does not establish the intended outcome “The incident records a valid IOS version or system image identifier from command output.” for the fictional Maplecrest Office case.
B:That result is evidence for a separate corrective action, “Use a controlled read-only script or supported NMS query to collect required device data.”. It does not establish the intended outcome “The incident records a valid IOS version or system image identifier from command output.” for the fictional Maplecrest Office case.
C:That result is evidence for a separate corrective action, “Use ip addr and ip route get for the destination to identify the selected interface and source.”. It does not establish the intended outcome “The incident records a valid IOS version or system image identifier from command output.” for the fictional Maplecrest Office case.
Question 860
The technician plans a correction for: At the fictional Maplecrest Office during its network support shift, the team observes: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. During “Run show version and document the platform and software version for the case.”, which precaution MOST specifically prevents a related risk?
- Do not expose a management plane to arbitrary public IP sources simply for convenience.
- Do not repair browser history in place of missing IP routing configuration.
- Do not confuse MAC table records with operating-system image information.
- Do not accuse a user or device without recorded data supporting the conclusion.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Run show version and document the platform and software version for the case.” at the fictional Maplecrest Office. The required protection is “Do not confuse MAC table records with operating-system image information.”; success still requires “The incident records a valid IOS version or system image identifier from command output.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. The principal adjacent risk here is controlled by “Do not confuse MAC table records with operating-system image information.”.
B:This caution is appropriate for a separate failure pattern: A Windows client has no IPv4 default gateway and a technician checks only browser cache before escalating a routing outage. The principal adjacent risk here is controlled by “Do not confuse MAC table records with operating-system image information.”.
D:This caution is appropriate for a separate failure pattern: A help desk attributes a recurring outage to 'user error' without collecting interface counters, logs or endpoint details. The principal adjacent risk here is controlled by “Do not confuse MAC table records with operating-system image information.”.