Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 88
Question 870
Before changing settings, consider this issue: At the fictional Ridgecrest Service Desk while checking a service ticket, the team observes: A Cisco switch port intermittently drops frames but the team only reads the port description in the running configuration. What is the MOST specific underlying cause?
- Interface operational counters and error indications are available through show interfaces commands.
- Network management systems aggregate device telemetry and alerts across a managed inventory.
- Management scripts should use appropriate authorized access and minimize changes when gathering diagnostics.
- Display filters change what is shown after capture; they do not delete already recorded packets.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Ridgecrest Service Desk: Interface operational counters and error indications are available through show interfaces commands. The corresponding remedy is “Run show interfaces for the affected port and examine error, speed, duplex and line status evidence.”. Confirmation: The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.
Incorrect Answers
B:That cause belongs to a different case: A network manager wants an estate-wide view of link health but the technician logs into each device and manually guesses the fleet status. The observed fictional Ridgecrest Service Desk condition is specifically explained by “Interface operational counters and error indications are available through show interfaces commands.”.
C:That cause belongs to a different case: A support engineer launches an ad hoc script that reconfigures every router to collect interface data without confirming whether read-only data is available. The observed fictional Ridgecrest Service Desk condition is specifically explained by “Interface operational counters and error indications are available through show interfaces commands.”.
D:That cause belongs to a different case: A support worker uses a Wireshark display filter to hide TCP traffic and then claims that the filtered packets were never captured. The observed fictional Ridgecrest Service Desk condition is specifically explained by “Interface operational counters and error indications are available through show interfaces commands.”.
Question 871
A reviewer evaluates a proposed repair for: At the fictional Ridgecrest Service Desk while checking a service ticket, the team observes: A Cisco switch port intermittently drops frames but the team only reads the port description in the running configuration. The approved corrective action is: “Run show interfaces for the affected port and examine error, speed, duplex and line status evidence.” Which result BEST demonstrates success?
- Large-payload failure is reproduced or excluded with documented packet sizes and path conditions.
- The procedure retrieves status from NMS and uses SSH or console only when a permitted CLI change is necessary.
- The remote session reaches the router through the approved protected path with access logs.
- The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Run show interfaces for the affected port and examine error, speed, duplex and line status evidence.” at the fictional Ridgecrest Service Desk. It demonstrates correction of the original cause: Interface operational counters and error indications are available through show interfaces commands.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Compare appropriately sized controlled probes with the application path and consult MTU or PMTU evidence.”. It does not establish the intended outcome “The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.” for the fictional Ridgecrest Service Desk case.
B:That result is evidence for a separate corrective action, “Record which tasks use the monitoring platform and which require authorized device management access.”. It does not establish the intended outcome “The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.” for the fictional Ridgecrest Service Desk case.
C:That result is evidence for a separate corrective action, “Connect through the authorized VPN and least-privilege management route before opening SSH.”. It does not establish the intended outcome “The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.” for the fictional Ridgecrest Service Desk case.
Question 872
The technician plans a correction for: At the fictional Ridgecrest Service Desk while checking a service ticket, the team observes: A Cisco switch port intermittently drops frames but the team only reads the port description in the running configuration. During “Run show interfaces for the affected port and examine error, speed, duplex and line status evidence.”, which precaution MOST specifically prevents a related risk?
- Do not treat console wiring as a replacement for a LAN or WAN uplink.
- Do not confuse a successful DNS reply with a successful TCP 443 connection.
- Do not treat configured port descriptions as proof that its physical data path is healthy.
- Do not label a recurring issue random without gathering its occurrence pattern.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Run show interfaces for the affected port and examine error, speed, duplex and line status evidence.” at the fictional Ridgecrest Service Desk. The required protection is “Do not treat configured port descriptions as proof that its physical data path is healthy.”; success still requires “The interface counters reveal or exclude CRC, error and other physical symptoms correlated with the outage.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A field engineer plugs a console rollover cable into a router and expects the operating system to create a normal internet connection over the cable. The principal adjacent risk here is controlled by “Do not treat configured port descriptions as proof that its physical data path is healthy.”.
B:This caution is appropriate for a separate failure pattern: A technician uses nslookup to confirm a name exists and then claims a specific HTTPS port must be listening. The principal adjacent risk here is controlled by “Do not treat configured port descriptions as proof that its physical data path is healthy.”.
D:This caution is appropriate for a separate failure pattern: A user reports recurring Wi-Fi loss after lunch but the engineer records no times or environmental conditions. The principal adjacent risk here is controlled by “Do not treat configured port descriptions as proof that its physical data path is healthy.”.
Question 873
A service desk receives this network finding: At the fictional Elmwood Guesthouse after a user reports a recurring problem, the team observes: A technician needs a quick view of which switch ports are connected or disconnected but the engineer dumps a full device configuration and misses the status overview. Which action MOST directly resolves the reported issue?
- Attach an approved console adapter and inspect the device's configuration through the terminal emulator.
- Use show interfaces status on the switch and note the affected port's operational state.
- Obtain the appropriate authorization and capture the smallest relevant interface, duration and traffic scope.
- Save the relevant capture in an approved .pcap or .pcapng file with case identification.
Explanation
Correct Answer
B:Correct. In the fictional Elmwood Guesthouse case, show interfaces status provides a concise status and often VLAN and speed summary on supported switch models. The specified corrective action, “Use show interfaces status on the switch and note the affected port's operational state.”, directly targets that condition. Evidence of resolution: The overview shows the intended connected or notconnect status for the selected access port.
Incorrect Answers
A:That action addresses a different network issue: A switch's management IP is misconfigured and remote SSH fails, but an on-site technician refuses to use its working console port. The present fictional Elmwood Guesthouse finding instead needs “Use show interfaces status on the switch and note the affected port's operational state.”, verified by “The overview shows the intended connected or notconnect status for the selected access port.”.
C:That action addresses a different network issue: An engineer captures on a production uplink for hours without approval and collects traffic from unrelated departments to debug one laptop. The present fictional Elmwood Guesthouse finding instead needs “Use show interfaces status on the switch and note the affected port's operational state.”, verified by “The overview shows the intended connected or notconnect status for the selected access port.”.
D:That action addresses a different network issue: An operator captures a DNS exchange in Wireshark but closes the capture without saving any file for escalation. The present fictional Elmwood Guesthouse finding instead needs “Use show interfaces status on the switch and note the affected port's operational state.”, verified by “The overview shows the intended connected or notconnect status for the selected access port.”.
Question 874
Before changing settings, consider this issue: At the fictional Elmwood Guesthouse after a user reports a recurring problem, the team observes: A technician needs a quick view of which switch ports are connected or disconnected but the engineer dumps a full device configuration and misses the status overview. What is the MOST specific underlying cause?
- show interfaces status provides a concise status and often VLAN and speed summary on supported switch models.
- Display filters change what is shown after capture; they do not delete already recorded packets.
- Packet capture files can contain sensitive payloads, identifiers and communications not needed for troubleshooting.
- Troubleshooting requires accurate symptom, scope, device and time information before diagnosis or escalation.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Elmwood Guesthouse: show interfaces status provides a concise status and often VLAN and speed summary on supported switch models. The corresponding remedy is “Use show interfaces status on the switch and note the affected port's operational state.”. Confirmation: The overview shows the intended connected or notconnect status for the selected access port.
Incorrect Answers
B:That cause belongs to a different case: A support worker uses a Wireshark display filter to hide TCP traffic and then claims that the filtered packets were never captured. The observed fictional Elmwood Guesthouse condition is specifically explained by “show interfaces status provides a concise status and often VLAN and speed summary on supported switch models.”.
C:That cause belongs to a different case: A technician shares a full packet capture containing customer passwords and unrelated sessions in a public ticket. The observed fictional Elmwood Guesthouse condition is specifically explained by “show interfaces status provides a concise status and often VLAN and speed summary on supported switch models.”.
D:That cause belongs to a different case: An outage ticket contains only 'network down' and the team repeatedly asks users which site and device are affected. The observed fictional Elmwood Guesthouse condition is specifically explained by “show interfaces status provides a concise status and often VLAN and speed summary on supported switch models.”.
Question 875
A reviewer evaluates a proposed repair for: At the fictional Elmwood Guesthouse after a user reports a recurring problem, the team observes: A technician needs a quick view of which switch ports are connected or disconnected but the engineer dumps a full device configuration and misses the status overview. The approved corrective action is: “Use show interfaces status on the switch and note the affected port's operational state.” Which result BEST demonstrates success?
- The cloud inventory and device status identify the affected AP and its configuration owner.
- The Windows configuration shows a valid on-subnet gateway and the client reaches a remote network.
- A supported terminal prompt is available without requiring a Windows desktop on the switch.
- The overview shows the intended connected or notconnect status for the selected access port.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Use show interfaces status on the switch and note the affected port's operational state.” at the fictional Elmwood Guesthouse. It demonstrates correction of the original cause: show interfaces status provides a concise status and often VLAN and speed summary on supported switch models.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”. It does not establish the intended outcome “The overview shows the intended connected or notconnect status for the selected access port.” for the fictional Elmwood Guesthouse case.
B:That result is evidence for a separate corrective action, “Use ipconfig /all and route inspection to identify and correct the missing gateway.”. It does not establish the intended outcome “The overview shows the intended connected or notconnect status for the selected access port.” for the fictional Elmwood Guesthouse case.
C:That result is evidence for a separate corrective action, “Choose an authorized SSH session or physical console for the switch rather than RDP.”. It does not establish the intended outcome “The overview shows the intended connected or notconnect status for the selected access port.” for the fictional Elmwood Guesthouse case.
Question 876
The technician plans a correction for: At the fictional Elmwood Guesthouse after a user reports a recurring problem, the team observes: A technician needs a quick view of which switch ports are connected or disconnected but the engineer dumps a full device configuration and misses the status overview. During “Use show interfaces status on the switch and note the affected port's operational state.”, which precaution MOST specifically prevents a related risk?
- Do not infer absence from a filtered packet list without checking the full capture.
- Do not apply multiple untracked network changes that remove the ability to isolate root cause.
- Do not infer all port link states only from interface configuration stanzas.
- Do not change unrelated subnet masks to compensate for a stale DNS record.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Use show interfaces status on the switch and note the affected port's operational state.” at the fictional Elmwood Guesthouse. The required protection is “Do not infer all port link states only from interface configuration stanzas.”; success still requires “The overview shows the intended connected or notconnect status for the selected access port.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A support worker uses a Wireshark display filter to hide TCP traffic and then claims that the filtered packets were never captured. The principal adjacent risk here is controlled by “Do not infer all port link states only from interface configuration stanzas.”.
B:This caution is appropriate for a separate failure pattern: A technician changes the switch, router and endpoint all at once and cannot tell which modification restored service. The principal adjacent risk here is controlled by “Do not infer all port link states only from interface configuration stanzas.”.
D:This caution is appropriate for a separate failure pattern: A workstation's name lookup returns an obsolete IP address and the technician changes its subnet mask instead of checking DNS. The principal adjacent risk here is controlled by “Do not infer all port link states only from interface configuration stanzas.”.
Question 877
A service desk receives this network finding: At the fictional Northpoint Library during a physical cabling audit, the team observes: An entry-level operator receives an unfamiliar IOS show command syntax and repeatedly enters random privileged configuration commands to discover the correct keyword. Which action MOST directly resolves the reported issue?
- Use ipconfig /all and route inspection to identify and correct the missing gateway.
- Use ? help and command completion in the appropriate EXEC context before running a read-only show command.
- Obtain authorization, capture only the minimum necessary scope and protect or redact the resulting file.
- Restart the test application and begin capture before initiating the TCP session.
Explanation
Correct Answer
B:Correct. In the fictional Northpoint Library case, IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level. The specified corrective action, “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”, directly targets that condition. Evidence of resolution: The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.
Incorrect Answers
A:That action addresses a different network issue: A Windows client has no IPv4 default gateway and a technician checks only browser cache before escalating a routing outage. The present fictional Northpoint Library finding instead needs “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”, verified by “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.”.
C:That action addresses a different network issue: A technician shares a full packet capture containing customer passwords and unrelated sessions in a public ticket. The present fictional Northpoint Library finding instead needs “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”, verified by “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.”.
D:That action addresses a different network issue: A team needs evidence of a TCP connection setup but starts capturing only after the application session is already established. The present fictional Northpoint Library finding instead needs “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”, verified by “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.”.
Question 878
Before changing settings, consider this issue: At the fictional Northpoint Library during a physical cabling audit, the team observes: An entry-level operator receives an unfamiliar IOS show command syntax and repeatedly enters random privileged configuration commands to discover the correct keyword. What is the MOST specific underlying cause?
- IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level.
- TLS normally protects application contents against passive plaintext inspection without appropriate secrets.
- The endpoint routing configuration must contain a reachable next hop for most off-subnet destinations.
- Local console access can provide out-of-band recovery when normal IP management is unavailable.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Northpoint Library: IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level. The corresponding remedy is “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”. Confirmation: The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.
Incorrect Answers
B:That cause belongs to a different case: A user says a packet analyzer can reconstruct any encrypted HTTPS password from normal packet capture without keys. The observed fictional Northpoint Library condition is specifically explained by “IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level.”.
C:That cause belongs to a different case: A Windows client has no IPv4 default gateway and a technician checks only browser cache before escalating a routing outage. The observed fictional Northpoint Library condition is specifically explained by “IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level.”.
D:That cause belongs to a different case: A switch's management IP is misconfigured and remote SSH fails, but an on-site technician refuses to use its working console port. The observed fictional Northpoint Library condition is specifically explained by “IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level.”.
Question 879
A reviewer evaluates a proposed repair for: At the fictional Northpoint Library during a physical cabling audit, the team observes: An entry-level operator receives an unfamiliar IOS show command syntax and repeatedly enters random privileged configuration commands to discover the correct keyword. The approved corrective action is: “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.” Which result BEST demonstrates success?
- The Windows configuration shows a valid on-subnet gateway and the client reaches a remote network.
- The management session negotiates SSH and the plaintext Telnet service is not required.
- The monitoring dashboard identifies the affected devices and retains consistent timestamps.
- The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.” at the fictional Northpoint Library. It demonstrates correction of the original cause: IOS context-sensitive help and tab completion can reveal supported commands within the user's permitted privilege level.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Use ipconfig /all and route inspection to identify and correct the missing gateway.”. It does not establish the intended outcome “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.” for the fictional Northpoint Library case.
B:That result is evidence for a separate corrective action, “Use SSH with authenticated device identity and approved credentials for remote CLI access.”. It does not establish the intended outcome “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.” for the fictional Northpoint Library case.
C:That result is evidence for a separate corrective action, “Query the approved NMS and compare its alert scope with device-specific interface evidence.”. It does not establish the intended outcome “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.” for the fictional Northpoint Library case.
Question 880
The technician plans a correction for: At the fictional Northpoint Library during a physical cabling audit, the team observes: An entry-level operator receives an unfamiliar IOS show command syntax and repeatedly enters random privileged configuration commands to discover the correct keyword. During “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.”, which precaution MOST specifically prevents a related risk?
- Do not remove management authentication just to force a connection test to succeed.
- Do not interpret a DNS-only failure as proof that the Ethernet link is broken.
- Do not enter configuration-changing commands solely to guess a read-only show-command spelling.
- Do not confuse passive device monitoring with unrestricted remote command execution.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Use ? help and command completion in the appropriate EXEC context before running a read-only show command.” at the fictional Northpoint Library. The required protection is “Do not enter configuration-changing commands solely to guess a read-only show-command spelling.”; success still requires “The operator discovers valid command syntax without modifying device configuration or escalating privileges unnecessarily.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A technician cannot open a secure SSH session and recommends disabling all authentication instead of checking identity and management reachability. The principal adjacent risk here is controlled by “Do not enter configuration-changing commands solely to guess a read-only show-command spelling.”.
B:This caution is appropriate for a separate failure pattern: A PC pings 8.8.8.8 successfully but cannot resolve a website name and the operator replaces its Ethernet cable. The principal adjacent risk here is controlled by “Do not enter configuration-changing commands solely to guess a read-only show-command spelling.”.
D:This caution is appropriate for a separate failure pattern: A small business uses an NMS to collect interface metrics but a novice expects it to provide encrypted administrative command access to every router without SSH or appropriate control channels. The principal adjacent risk here is controlled by “Do not enter configuration-changing commands solely to guess a read-only show-command spelling.”.