Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 82
Question 810
Before changing settings, consider this issue: At the fictional Willowbrook Campus during a physical cabling audit, the team observes: A switch's management IP is misconfigured and remote SSH fails, but an on-site technician refuses to use its working console port. What is the MOST specific underlying cause?
- Local console access can provide out-of-band recovery when normal IP management is unavailable.
- Linux commonly uses traceroute or tracepath rather than Windows tracert for hop-by-hop tests.
- TCP retransmissions suggest transport delivery or timing issues rather than proving application authentication outcome.
- Verification must test the original reported business symptom, not only a convenient proxy measurement.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Willowbrook Campus: Local console access can provide out-of-band recovery when normal IP management is unavailable. The corresponding remedy is “Attach an approved console adapter and inspect the device's configuration through the terminal emulator.”. Confirmation: The technician obtains CLI access without requiring working in-band management IP connectivity.
Incorrect Answers
B:That cause belongs to a different case: A Linux technician tries tracert and reports the command unavailable even though the objective is to find where a path fails. The observed fictional Willowbrook Campus condition is specifically explained by “Local console access can provide out-of-band recovery when normal IP management is unavailable.”.
C:That cause belongs to a different case: An analyst sees repeated TCP retransmission annotations and claims they prove an application-level password rejection. The observed fictional Willowbrook Campus condition is specifically explained by “Local console access can provide out-of-band recovery when normal IP management is unavailable.”.
D:That cause belongs to a different case: A technician announces a fix after one successful ping but the user's original payment application still cannot connect. The observed fictional Willowbrook Campus condition is specifically explained by “Local console access can provide out-of-band recovery when normal IP management is unavailable.”.
Question 811
A reviewer evaluates a proposed repair for: At the fictional Willowbrook Campus during a physical cabling audit, the team observes: A switch's management IP is misconfigured and remote SSH fails, but an on-site technician refuses to use its working console port. The approved corrective action is: “Attach an approved console adapter and inspect the device's configuration through the terminal emulator.” Which result BEST demonstrates success?
- Another analyst can reopen and filter the original packet data.
- The overview shows the intended connected or notconnect status for the selected access port.
- The hostname resolves to the intended address and service connectivity is restored.
- The technician obtains CLI access without requiring working in-band management IP connectivity.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Attach an approved console adapter and inspect the device's configuration through the terminal emulator.” at the fictional Willowbrook Campus. It demonstrates correction of the original cause: Local console access can provide out-of-band recovery when normal IP management is unavailable.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Save the actual capture file and include the screenshot only as an optional pointer to relevant frames.”. It does not establish the intended outcome “The technician obtains CLI access without requiring working in-band management IP connectivity.” for the fictional Willowbrook Campus case.
B:That result is evidence for a separate corrective action, “Use show interfaces status on the switch and note the affected port's operational state.”. It does not establish the intended outcome “The technician obtains CLI access without requiring working in-band management IP connectivity.” for the fictional Willowbrook Campus case.
C:That result is evidence for a separate corrective action, “Run nslookup against the configured resolver and correct the authoritative record or cache as appropriate.”. It does not establish the intended outcome “The technician obtains CLI access without requiring working in-band management IP connectivity.” for the fictional Willowbrook Campus case.
Question 812
The technician plans a correction for: At the fictional Willowbrook Campus during a physical cabling audit, the team observes: A switch's management IP is misconfigured and remote SSH fails, but an on-site technician refuses to use its working console port. During “Attach an approved console adapter and inspect the device's configuration through the terminal emulator.”, which precaution MOST specifically prevents a related risk?
- Do not equate an ICMP timeout with definitive proof that the remote system is down.
- Do not conclude there is no network traffic from a capture on the wrong adapter.
- Do not require an IP route for a direct physical console connection.
- Do not accuse a user or device without recorded data supporting the conclusion.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Attach an approved console adapter and inspect the device's configuration through the terminal emulator.” at the fictional Willowbrook Campus. The required protection is “Do not require an IP route for a direct physical console connection.”; success still requires “The technician obtains CLI access without requiring working in-band management IP connectivity.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A Windows operator sees 'Request timed out' from ping and concludes the destination host is powered off, ignoring possible ICMP filtering. The principal adjacent risk here is controlled by “Do not require an IP route for a direct physical console connection.”.
B:This caution is appropriate for a separate failure pattern: A technician captures packets on a laptop's inactive Ethernet adapter and sees nothing while the issue occurs over active Wi-Fi. The principal adjacent risk here is controlled by “Do not require an IP route for a direct physical console connection.”.
D:This caution is appropriate for a separate failure pattern: A help desk attributes a recurring outage to 'user error' without collecting interface counters, logs or endpoint details. The principal adjacent risk here is controlled by “Do not require an IP route for a direct physical console connection.”.
Question 813
A service desk receives this network finding: At the fictional Junction Student Center during a scheduled lab validation, the team observes: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. Which action MOST directly resolves the reported issue?
- Use ip addr and ip route get for the destination to identify the selected interface and source.
- Connect through the authorized VPN and least-privilege management route before opening SSH.
- Resolve the hostname and separately test the HTTPS service's TCP connection.
- Capture the event times, client location, AP association and nearby interference indicators.
Explanation
Correct Answer
B:Correct. In the fictional Junction Student Center case, Remote management may need an approved VPN or restricted management network rather than direct internet exposure. The specified corrective action, “Connect through the authorized VPN and least-privilege management route before opening SSH.”, directly targets that condition. Evidence of resolution: The remote session reaches the router through the approved protected path with access logs.
Incorrect Answers
A:That action addresses a different network issue: A Linux host shows two IPv4 addresses on different NICs but a troubleshooter reads only its hostname to determine which address a route uses. The present fictional Junction Student Center finding instead needs “Connect through the authorized VPN and least-privilege management route before opening SSH.”, verified by “The remote session reaches the router through the approved protected path with access logs.”.
C:That action addresses a different network issue: A technician uses nslookup to confirm a name exists and then claims a specific HTTPS port must be listening. The present fictional Junction Student Center finding instead needs “Connect through the authorized VPN and least-privilege management route before opening SSH.”, verified by “The remote session reaches the router through the approved protected path with access logs.”.
D:That action addresses a different network issue: A user reports recurring Wi-Fi loss after lunch but the engineer records no times or environmental conditions. The present fictional Junction Student Center finding instead needs “Connect through the authorized VPN and least-privilege management route before opening SSH.”, verified by “The remote session reaches the router through the approved protected path with access logs.”.
Question 814
Before changing settings, consider this issue: At the fictional Junction Student Center during a scheduled lab validation, the team observes: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. What is the MOST specific underlying cause?
- Remote management may need an approved VPN or restricted management network rather than direct internet exposure.
- Intermittent faults need a timeline and correlated environment observations to support diagnosis.
- Verification must test the original reported business symptom, not only a convenient proxy measurement.
- Locally reported unreachable errors differ from probes sent without an echo reply and can indicate local route or neighbor issues.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Junction Student Center: Remote management may need an approved VPN or restricted management network rather than direct internet exposure. The corresponding remedy is “Connect through the authorized VPN and least-privilege management route before opening SSH.”. Confirmation: The remote session reaches the router through the approved protected path with access logs.
Incorrect Answers
B:That cause belongs to a different case: A user reports recurring Wi-Fi loss after lunch but the engineer records no times or environmental conditions. The observed fictional Junction Student Center condition is specifically explained by “Remote management may need an approved VPN or restricted management network rather than direct internet exposure.”.
C:That cause belongs to a different case: A technician announces a fix after one successful ping but the user's original payment application still cannot connect. The observed fictional Junction Student Center condition is specifically explained by “Remote management may need an approved VPN or restricted management network rather than direct internet exposure.”.
D:That cause belongs to a different case: A technician tests 192.168.10.40 and receives 'Destination host unreachable' from the local PC, but records it as the same as an ordinary remote timeout. The observed fictional Junction Student Center condition is specifically explained by “Remote management may need an approved VPN or restricted management network rather than direct internet exposure.”.
Question 815
A reviewer evaluates a proposed repair for: At the fictional Junction Student Center during a scheduled lab validation, the team observes: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. The approved corrective action is: “Connect through the authorized VPN and least-privilege management route before opening SSH.” Which result BEST demonstrates success?
- The capture contains frames from the affected WLAN interface during the observed issue.
- The incident record links approval, executed actions, results and a tested recovery path.
- The route output identifies the connected, static or learned path for the destination prefix.
- The remote session reaches the router through the approved protected path with access logs.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Connect through the authorized VPN and least-privilege management route before opening SSH.” at the fictional Junction Student Center. It demonstrates correction of the original cause: Remote management may need an approved VPN or restricted management network rather than direct internet exposure.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Select the active Wi-Fi interface and start a Wireshark capture during the reproducible fault.”. It does not establish the intended outcome “The remote session reaches the router through the approved protected path with access logs.” for the fictional Junction Student Center case.
B:That result is evidence for a separate corrective action, “Seek the required authorization, document the planned change and prepare a reversible rollback.”. It does not establish the intended outcome “The remote session reaches the router through the approved protected path with access logs.” for the fictional Junction Student Center case.
C:That result is evidence for a separate corrective action, “Use show ip route and inspect the matching network and next-hop details.”. It does not establish the intended outcome “The remote session reaches the router through the approved protected path with access logs.” for the fictional Junction Student Center case.
Question 816
The technician plans a correction for: At the fictional Junction Student Center during a scheduled lab validation, the team observes: A worker connects to a branch router's SSH service over public internet without using the corporate remote access policy. During “Connect through the authorized VPN and least-privilege management route before opening SSH.”, which precaution MOST specifically prevents a related risk?
- Do not confuse a successful DNS reply with a successful TCP 443 connection.
- Do not replace an exchangeable packet capture artifact with a picture of the UI.
- Do not expose a management plane to arbitrary public IP sources simply for convenience.
- Do not confuse MAC table records with operating-system image information.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Connect through the authorized VPN and least-privilege management route before opening SSH.” at the fictional Junction Student Center. The required protection is “Do not expose a management plane to arbitrary public IP sources simply for convenience.”; success still requires “The remote session reaches the router through the approved protected path with access logs.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A technician uses nslookup to confirm a name exists and then claims a specific HTTPS port must be listening. The principal adjacent risk here is controlled by “Do not expose a management plane to arbitrary public IP sources simply for convenience.”.
B:This caution is appropriate for a separate failure pattern: A technician saves only a screenshot of five Wireshark rows and calls it a reusable packet capture for protocol analysis. The principal adjacent risk here is controlled by “Do not expose a management plane to arbitrary public IP sources simply for convenience.”.
D:This caution is appropriate for a separate failure pattern: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. The principal adjacent risk here is controlled by “Do not expose a management plane to arbitrary public IP sources simply for convenience.”.
Question 817
A service desk receives this network finding: At the fictional Bramble Insurance during basic configuration verification, the team observes: A managed Meraki access point shows a cloud-dashboard alert but the trainee tries to repair it through an unrelated legacy local switch GUI. Which action MOST directly resolves the reported issue?
- Use ipconfig /all and route inspection to identify and correct the missing gateway.
- Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.
- Use show inventory for product identifiers and show switch where supported for switch-stack membership.
- Use show mac address-table and locate the workstation's MAC on the appropriate VLAN.
Explanation
Correct Answer
B:Correct. In the fictional Bramble Insurance case, Cloud-managed network devices may be monitored and configured through their assigned management platform. The specified corrective action, “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”, directly targets that condition. Evidence of resolution: The cloud inventory and device status identify the affected AP and its configuration owner.
Incorrect Answers
A:That action addresses a different network issue: A Windows client has no IPv4 default gateway and a technician checks only browser cache before escalating a routing outage. The present fictional Bramble Insurance finding instead needs “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”, verified by “The cloud inventory and device status identify the affected AP and its configuration owner.”.
C:That action addresses a different network issue: A support case needs a chassis serial and switch-stack member number, but a trainee reads only interface status and invents both. The present fictional Bramble Insurance finding instead needs “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”, verified by “The cloud inventory and device status identify the affected AP and its configuration owner.”.
D:That action addresses a different network issue: A switch is missing a workstation's MAC entry and the technician runs show ip route expecting it to show learned Ethernet source locations. The present fictional Bramble Insurance finding instead needs “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”, verified by “The cloud inventory and device status identify the affected AP and its configuration owner.”.
Question 818
Before changing settings, consider this issue: At the fictional Bramble Insurance during basic configuration verification, the team observes: A managed Meraki access point shows a cloud-dashboard alert but the trainee tries to repair it through an unrelated legacy local switch GUI. What is the MOST specific underlying cause?
- Cloud-managed network devices may be monitored and configured through their assigned management platform.
- show version reports system software, platform and often uptime information rather than learned endpoint MACs.
- Linux commonly uses traceroute or tracepath rather than Windows tracert for hop-by-hop tests.
- Incorrect or stale DNS answers can direct an application to a wrong destination independently of local subnetting.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Bramble Insurance: Cloud-managed network devices may be monitored and configured through their assigned management platform. The corresponding remedy is “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”. Confirmation: The cloud inventory and device status identify the affected AP and its configuration owner.
Incorrect Answers
B:That cause belongs to a different case: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. The observed fictional Bramble Insurance condition is specifically explained by “Cloud-managed network devices may be monitored and configured through their assigned management platform.”.
C:That cause belongs to a different case: A Linux technician tries tracert and reports the command unavailable even though the objective is to find where a path fails. The observed fictional Bramble Insurance condition is specifically explained by “Cloud-managed network devices may be monitored and configured through their assigned management platform.”.
D:That cause belongs to a different case: A workstation's name lookup returns an obsolete IP address and the technician changes its subnet mask instead of checking DNS. The observed fictional Bramble Insurance condition is specifically explained by “Cloud-managed network devices may be monitored and configured through their assigned management platform.”.
Question 819
A reviewer evaluates a proposed repair for: At the fictional Bramble Insurance during basic configuration verification, the team observes: A managed Meraki access point shows a cloud-dashboard alert but the trainee tries to repair it through an unrelated legacy local switch GUI. The approved corrective action is: “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.” Which result BEST demonstrates success?
- The diagnosis identifies the local reachability failure instead of an assumed remote packet drop.
- Another analyst can reopen and filter the original packet data.
- The hardware ticket records valid serial and stack member details from the appropriate read-only commands.
- The cloud inventory and device status identify the affected AP and its configuration owner.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.” at the fictional Bramble Insurance. It demonstrates correction of the original cause: Cloud-managed network devices may be monitored and configured through their assigned management platform.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Read the source of the ICMP error and inspect route and ARP state on the client.”. It does not establish the intended outcome “The cloud inventory and device status identify the affected AP and its configuration owner.” for the fictional Bramble Insurance case.
B:That result is evidence for a separate corrective action, “Save the actual capture file and include the screenshot only as an optional pointer to relevant frames.”. It does not establish the intended outcome “The cloud inventory and device status identify the affected AP and its configuration owner.” for the fictional Bramble Insurance case.
C:That result is evidence for a separate corrective action, “Use show inventory for product identifiers and show switch where supported for switch-stack membership.”. It does not establish the intended outcome “The cloud inventory and device status identify the affected AP and its configuration owner.” for the fictional Bramble Insurance case.
Question 820
The technician plans a correction for: At the fictional Bramble Insurance during basic configuration verification, the team observes: A managed Meraki access point shows a cloud-dashboard alert but the trainee tries to repair it through an unrelated legacy local switch GUI. During “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.”, which precaution MOST specifically prevents a related risk?
- Do not change unrelated subnet masks to compensate for a stale DNS record.
- Do not confuse MAC table records with operating-system image information.
- Do not assume every cloud-managed AP is managed from a local unrelated switch web UI.
- Do not repair browser history in place of missing IP routing configuration.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Use the authorized Meraki management dashboard to inspect the device and reported connectivity state.” at the fictional Bramble Insurance. The required protection is “Do not assume every cloud-managed AP is managed from a local unrelated switch web UI.”; success still requires “The cloud inventory and device status identify the affected AP and its configuration owner.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A workstation's name lookup returns an obsolete IP address and the technician changes its subnet mask instead of checking DNS. The principal adjacent risk here is controlled by “Do not assume every cloud-managed AP is managed from a local unrelated switch web UI.”.
B:This caution is appropriate for a separate failure pattern: A switch's Cisco IOS release and uptime are requested for a support case but the engineer runs show mac address-table and reports MAC entries as software versions. The principal adjacent risk here is controlled by “Do not assume every cloud-managed AP is managed from a local unrelated switch web UI.”.
D:This caution is appropriate for a separate failure pattern: A Windows client has no IPv4 default gateway and a technician checks only browser cache before escalating a routing outage. The principal adjacent risk here is controlled by “Do not assume every cloud-managed AP is managed from a local unrelated switch web UI.”.