Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 62
Question 610
The local support team reports: At the fictional Alderstone Dental Office during a physical cabling audit, the team observes: A PC sends traffic to a remote server but the gateway's Ethernet interface is down and the technician tries to edit only the server's application port. What is the MOST specific underlying cause?
- Off-subnet packets depend on a functioning local next-hop link and gateway.
- A device's power status does not prove its data uplink is connected or passing traffic.
- Incorrect physical port mapping must be corrected before blaming logical configuration.
- A local serial console connection differs from remote network-based SSH or Telnet access.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Alderstone Dental Office: Off-subnet packets depend on a functioning local next-hop link and gateway. The corresponding remedy is “Restore the gateway's link and verify the host can reach its local router before testing the remote service.”. Confirmation: The host resolves and reaches its gateway and then the routed server.
Incorrect Answers
B:That cause belongs to a different case: A Cisco access point has power but no Ethernet uplink indication; the technician reports a working wireless backhaul solely from the power light. The observed fictional Alderstone Dental Office condition is specifically explained by “Off-subnet packets depend on a functioning local next-hop link and gateway.”.
C:That cause belongs to a different case: A diagram explicitly labels rack A panel 24 to switch B port 7, but the installer connects panel 23 and concludes that logical VLAN changes will repair the wrong patch. The observed fictional Alderstone Dental Office condition is specifically explained by “Off-subnet packets depend on a functioning local next-hop link and gateway.”.
D:That cause belongs to a different case: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. The observed fictional Alderstone Dental Office condition is specifically explained by “Off-subnet packets depend on a functioning local next-hop link and gateway.”.
Question 611
The technician must verify the following scenario: At the fictional Alderstone Dental Office during a physical cabling audit, the team observes: A PC sends traffic to a remote server but the gateway's Ethernet interface is down and the technician tries to edit only the server's application port. The approved corrective action is: “Restore the gateway's link and verify the host can reach its local router before testing the remote service.” Which result BEST demonstrates success?
- Interface status and a test route confirm that the physical switch-to-router link exists.
- The uplink appears in Ethernet interface status rather than being inferred from attached storage.
- The reported port status matches the active LED mode and the device's management interface.
- The host resolves and reaches its gateway and then the routed server.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Restore the gateway's link and verify the host can reach its local router before testing the remote service.” at the fictional Alderstone Dental Office. It demonstrates correction of the original cause: Off-subnet packets depend on a functioning local next-hop link and gateway.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Cable the access switch uplink to the router's identified Ethernet port from the approved diagram.”. It does not establish the intended outcome “The host resolves and reaches its gateway and then the routed server.” for the fictional Alderstone Dental Office case.
B:That result is evidence for a separate corrective action, “Check the model's USB purpose and use a supported Ethernet port for LAN uplink needs.”. It does not establish the intended outcome “The host resolves and reaches its gateway and then the routed server.” for the fictional Alderstone Dental Office case.
C:That result is evidence for a separate corrective action, “Identify the current LED display mode and consult the model's port-status legend.”. It does not establish the intended outcome “The host resolves and reaches its gateway and then the routed server.” for the fictional Alderstone Dental Office case.
Question 612
A change reviewer considers: At the fictional Alderstone Dental Office during a physical cabling audit, the team observes: A PC sends traffic to a remote server but the gateway's Ethernet interface is down and the technician tries to edit only the server's application port. During “Restore the gateway's link and verify the host can reach its local router before testing the remote service.”, which precaution MOST specifically prevents a related risk?
- Do not assume all Cisco amber indicators have one universal meaning.
- Do not describe stack identification lights as generic link-speed meters.
- Do not troubleshoot remote application sockets before restoring a failed gateway uplink.
- Do not treat an unpowered device as an IP routing problem before checking electrical supply.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Restore the gateway's link and verify the host can reach its local router before testing the remote service.” at the fictional Alderstone Dental Office. The required protection is “Do not troubleshoot remote application sockets before restoring a failed gateway uplink.”; success still requires “The host resolves and reaches its gateway and then the routed server.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A network engineer tells a junior tech to report an amber status light on a particular switch module; the tech immediately replaces the module without reading the model instructions. The principal adjacent risk here is controlled by “Do not troubleshoot remote application sockets before restoring a failed gateway uplink.”.
B:This caution is appropriate for a separate failure pattern: A technician photographs a stack member LED and labels it a line-rate speed indicator on a switch model with separate stacking status. The principal adjacent risk here is controlled by “Do not troubleshoot remote application sockets before restoring a failed gateway uplink.”.
D:This caution is appropriate for a separate failure pattern: A new switch has no power indicator after rack installation, but a trainee diagnoses failed IP routing before checking its supply. The principal adjacent risk here is controlled by “Do not troubleshoot remote application sockets before restoring a failed gateway uplink.”.
Question 613
During entry-level network support, consider: At the fictional Oakside Warehouse during a scheduled lab validation, the team observes: A technician says a Layer 3 switch can only learn MAC addresses and is incapable of routing between configured VLAN interfaces. Which action MOST directly resolves the reported issue?
- Verify port VLAN membership and provide an authorized inter-VLAN routing path if communication is required.
- Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.
- Verify the device's power source and compare its status LED with the correct model reference.
- Trace and label each uplink against its designated source and destination ports.
Explanation
Correct Answer
B:Correct. In the fictional Oakside Warehouse case, A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch. The specified corrective action, “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”, directly targets that condition. Evidence of resolution: Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.
Incorrect Answers
A:That action addresses a different network issue: Two PCs connected to one physical switch are in separate access VLANs and cannot talk without routing, but the help desk assumes all switch ports share one broadcast domain. The present fictional Oakside Warehouse finding instead needs “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”, verified by “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.”.
C:That action addresses a different network issue: A new switch has no power indicator after rack installation, but a trainee diagnoses failed IP routing before checking its supply. The present fictional Oakside Warehouse finding instead needs “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”, verified by “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.”.
D:That action addresses a different network issue: A rack elevation places two redundant uplinks on separate switch ports but the installer connects both strands to the same unsupported transceiver and records two working paths. The present fictional Oakside Warehouse finding instead needs “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”, verified by “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.”.
Question 614
The local support team reports: At the fictional Oakside Warehouse during a scheduled lab validation, the team observes: A technician says a Layer 3 switch can only learn MAC addresses and is incapable of routing between configured VLAN interfaces. What is the MOST specific underlying cause?
- A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch.
- A locator or identification LED may be intentionally controlled to find a specific unit in a rack.
- LED colors and patterns can indicate different states across Cisco models and operating modes.
- A trunk is used to carry multiple VLANs over an appropriately configured inter-switch link.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Oakside Warehouse: A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch. The corresponding remedy is “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”. Confirmation: Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.
Incorrect Answers
B:That cause belongs to a different case: A field tech sees a rapidly blinking identifier LED intentionally activated by a remote engineer and opens an outage ticket for the device. The observed fictional Oakside Warehouse condition is specifically explained by “A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch.”.
C:That cause belongs to a different case: A network engineer tells a junior tech to report an amber status light on a particular switch module; the tech immediately replaces the module without reading the model instructions. The observed fictional Oakside Warehouse condition is specifically explained by “A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch.”.
D:That cause belongs to a different case: A switch-to-switch uplink must carry several VLANs but one port is configured as a single access VLAN. The observed fictional Oakside Warehouse condition is specifically explained by “A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch.”.
Question 615
The technician must verify the following scenario: At the fictional Oakside Warehouse during a scheduled lab validation, the team observes: A technician says a Layer 3 switch can only learn MAC addresses and is incapable of routing between configured VLAN interfaces. The approved corrective action is: “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.” Which result BEST demonstrates success?
- The allowed VLANs cross the uplink while end-device access ports remain assigned to one VLAN.
- The port displays VLAN 40 and the printer reaches its intended gateway.
- A controlled capture confirms uninvolved ports do not receive ordinary known-unicast traffic.
- Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.” at the fictional Oakside Warehouse. It demonstrates correction of the original cause: A properly configured Layer 3 switch can route between VLAN interfaces, unlike a Layer 2-only switch.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Configure and verify the supported VLAN trunk on the designated uplink.”. It does not establish the intended outcome “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.” for the fictional Oakside Warehouse case.
B:That result is evidence for a separate corrective action, “Correct the printer's switch port to the documented access VLAN and verify its address scope.”. It does not establish the intended outcome “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.” for the fictional Oakside Warehouse case.
C:That result is evidence for a separate corrective action, “Verify the MAC table and observe that known-unicast traffic follows the mapped port.”. It does not establish the intended outcome “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.” for the fictional Oakside Warehouse case.
Question 616
A change reviewer considers: At the fictional Oakside Warehouse during a scheduled lab validation, the team observes: A technician says a Layer 3 switch can only learn MAC addresses and is incapable of routing between configured VLAN interfaces. During “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.”, which precaution MOST specifically prevents a related risk?
- Do not treat a USB storage slot as an ordinary RJ-45 data port.
- Do not assume a data link-up LED guarantees adequate power delivery to an endpoint.
- Do not assume every switch model lacks all routing capability.
- Do not infer a module supports 10Gb/s solely from a similar mechanical cage.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Identify the device's Layer 3 interfaces or SVIs and confirm inter-VLAN routing is enabled when required.” at the fictional Oakside Warehouse. The required protection is “Do not assume every switch model lacks all routing capability.”; success still requires “Hosts in distinct VLAN subnets exchange authorized IP traffic via the L3 switch.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A help desk operator inserts a flash drive into a switch USB port and assumes it has added a new Ethernet forwarding interface. The principal adjacent risk here is controlled by “Do not assume every switch model lacks all routing capability.”.
B:This caution is appropriate for a separate failure pattern: A switch has a dedicated PoE indicator showing a supply fault but the operator checks only standard per-port link lights. The principal adjacent risk here is controlled by “Do not assume every switch model lacks all routing capability.”.
D:This caution is appropriate for a separate failure pattern: A distribution switch advertises 10-gigabit SFP+ uplinks and an installer selects an unsupported 1-gigabit-only module without checking compatibility. The principal adjacent risk here is controlled by “Do not assume every switch model lacks all routing capability.”.
Question 617
During entry-level network support, consider: At the fictional Redwood Repair Shop during basic configuration verification, the team observes: A branch router has a specific route to 10.20.0.0/16 and a default route, but the trainee expects all 10.x.x.x traffic to use the default. Which action MOST directly resolves the reported issue?
- Use the correct switch model legend to identify the stack LED and its current operating state.
- Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.
- Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.
- Use the specified compatible fiber run and transceivers for the distribution uplink.
Explanation
Correct Answer
B:Correct. In the fictional Redwood Repair Shop case, Longest-prefix matching selects a specific matching route over a less-specific default route. The specified corrective action, “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”, directly targets that condition. Evidence of resolution: The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.
Incorrect Answers
A:That action addresses a different network issue: A technician photographs a stack member LED and labels it a line-rate speed indicator on a switch model with separate stacking status. The present fictional Redwood Repair Shop finding instead needs “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”, verified by “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.”.
C:That action addresses a different network issue: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. The present fictional Redwood Repair Shop finding instead needs “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”, verified by “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.”.
D:That action addresses a different network issue: A diagram specifies a fiber link between two distribution switches but the installer uses a short twisted-pair patch cord to bridge the racks across a long cable tray. The present fictional Redwood Repair Shop finding instead needs “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”, verified by “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.”.
Question 618
The local support team reports: At the fictional Redwood Repair Shop during basic configuration verification, the team observes: A branch router has a specific route to 10.20.0.0/16 and a default route, but the trainee expects all 10.x.x.x traffic to use the default. What is the MOST specific underlying cause?
- Longest-prefix matching selects a specific matching route over a less-specific default route.
- A console port provides device-management terminal access rather than ordinary switched Ethernet service.
- Ethernet switches normally learn source MAC addresses on incoming frames to associate hosts with ports.
- Incorrect physical port mapping must be corrected before blaming logical configuration.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Redwood Repair Shop: Longest-prefix matching selects a specific matching route over a less-specific default route. The corresponding remedy is “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”. Confirmation: The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.
Incorrect Answers
B:That cause belongs to a different case: A technician connects an Ethernet patch lead to the blue-labelled console jack and wonders why no data-link address appears on the switch uplink. The observed fictional Redwood Repair Shop condition is specifically explained by “Longest-prefix matching selects a specific matching route over a less-specific default route.”.
C:That cause belongs to a different case: An access switch sees a source MAC arrive on port 5 but a trainee claims the MAC table can only learn destination MAC addresses. The observed fictional Redwood Repair Shop condition is specifically explained by “Longest-prefix matching selects a specific matching route over a less-specific default route.”.
D:That cause belongs to a different case: A diagram explicitly labels rack A panel 24 to switch B port 7, but the installer connects panel 23 and concludes that logical VLAN changes will repair the wrong patch. The observed fictional Redwood Repair Shop condition is specifically explained by “Longest-prefix matching selects a specific matching route over a less-specific default route.”.
Question 619
The technician must verify the following scenario: At the fictional Redwood Repair Shop during basic configuration verification, the team observes: A branch router has a specific route to 10.20.0.0/16 and a default route, but the trainee expects all 10.x.x.x traffic to use the default. The approved corrective action is: “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.” Which result BEST demonstrates success?
- The MAC address table shows the host address mapped to the actual ingress port.
- The workstation receives its intended access VLAN while management stays isolated.
- Both distribution switches report their intended fiber link operational.
- The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.” at the fictional Redwood Repair Shop. It demonstrates correction of the original cause: Longest-prefix matching selects a specific matching route over a less-specific default route.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Send a controlled frame and inspect the source MAC's learned table entry on port 5.”. It does not establish the intended outcome “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.” for the fictional Redwood Repair Shop case.
B:That result is evidence for a separate corrective action, “Check the port roles and attach user workstations to approved front-panel switch access ports.”. It does not establish the intended outcome “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.” for the fictional Redwood Repair Shop case.
C:That result is evidence for a separate corrective action, “Use the specified compatible fiber run and transceivers for the distribution uplink.”. It does not establish the intended outcome “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.” for the fictional Redwood Repair Shop case.
Question 620
A change reviewer considers: At the fictional Redwood Repair Shop during basic configuration verification, the team observes: A branch router has a specific route to 10.20.0.0/16 and a default route, but the trainee expects all 10.x.x.x traffic to use the default. During “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.”, which precaution MOST specifically prevents a related risk?
- Do not assume a management Ethernet port is interchangeable with a data-plane access port.
- Do not configure learned source MAC entries as destination-only learning events.
- Do not ignore a more-specific valid route simply because a default route is present.
- Do not classify an interface's role based only on cable color.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Compare matching prefix lengths and use the 10.20.0.0/16 route for a destination such as 10.20.5.6.” at the fictional Redwood Repair Shop. The required protection is “Do not ignore a more-specific valid route simply because a default route is present.”; success still requires “The route lookup selects the specific network instead of ::/0 or 0.0.0.0/0 as appropriate.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A device has both a dedicated management Ethernet jack and ordinary switched data ports, but an installer uses the management jack for end-user PC access. The principal adjacent risk here is controlled by “Do not ignore a more-specific valid route simply because a default route is present.”.
B:This caution is appropriate for a separate failure pattern: An access switch sees a source MAC arrive on port 5 but a trainee claims the MAC table can only learn destination MAC addresses. The principal adjacent risk here is controlled by “Do not ignore a more-specific valid route simply because a default route is present.”.
D:This caution is appropriate for a separate failure pattern: A network team labels the RJ-45 connection on a firewall as a console because its cable is blue, while the interface status shows routed Ethernet traffic. The principal adjacent risk here is controlled by “Do not ignore a more-specific valid route simply because a default route is present.”.