Implementing Cisco Collaboration Core Technologies (CLCOR) 350-801 Practice Test 31
Question 300
An assessor is validating a change intended to fix: Webex Calling must reach premises PBX users over an authenticated trunk. Which observed result is most decisive?
The cloud-to-premises SIP call completes and trunk health matches the expected local gateway.
The identical short code transforms to the approved distinct result at each location.
Calls to the published number receive the correct menu and no longer ring the previous personal line.
The contractor can no longer access current project messages or files.
Explanation
Correct Answer
A:
A trunk is the configured route between Webex Calling and the premises border. This is decisive because the expected outcome is: The cloud-to-premises SIP call completes and trunk health matches the expected local gateway.
Incorrect Answers
B:
“The identical short code transforms to the approved distinct result at each location” evaluates location-level Webex Calling translations can take precedence over organization-level patterns. It would not confirm the collaboration outcome requiring a trunk is the configured route between Webex Calling and the premises border.
C:
“Calls to the published number receive the correct menu and no longer ring the previous personal line” evaluates cloud-number assignment determines which subscribed service receives inbound calls. It would not confirm the collaboration outcome requiring a trunk is the configured route between Webex Calling and the premises border.
D:
“The contractor can no longer access current project messages or files” evaluates messaging membership and shared-content permissions need explicit revocation during identity lifecycle changes. It would not confirm the collaboration outcome requiring a trunk is the configured route between Webex Calling and the premises border.
Question 301
For this Cisco collaboration support case: A global dial plan uses two local gateways and wants to fail over when the first trunk is down. Which change most directly addresses the requirement?
Assign the location a supported cloud PSTN option and verify number provisioning.
Configure a Webex Calling route group with approved trunk members and priorities.
Use Control Hub Verify Call Routing with the actual call source and destination.
Select the API, permission scopes and service identity appropriate to the specific administrative capability.
Explanation
Correct Answer
B:
Route groups collect trunks and provide controlled distribution and redundancy. Apply the specific remedy: Configure a Webex Calling route group with approved trunk members and priorities. Verify it by checking: A failure test switches from the unavailable primary to the configured lower-priority trunk.
Incorrect Answers
A:
“Assign the location a supported cloud PSTN option and verify number provisioning” concerns cloud Connected PSTN or Cisco Calling Plan can serve cloud users without a premises gateway. The stated collaboration requirement instead depends on route groups collect trunks and provide controlled distribution and redundancy.
C:
“Use Control Hub Verify Call Routing with the actual call source and destination” concerns webex Calling route simulation explains policy decisions before live call validation. The stated collaboration requirement instead depends on route groups collect trunks and provide controlled distribution and redundancy.
D:
“Select the API, permission scopes and service identity appropriate to the specific administrative capability” concerns API families and OAuth scope models limit which resources a token may manage. The stated collaboration requirement instead depends on route groups collect trunks and provide controlled distribution and redundancy.
Question 302
After an engineering change, a reviewer must determine whether this specific Cisco collaboration fault is corrected: A global dial plan uses two local gateways and wants to fail over when the first trunk is down. Which observation is the best acceptance evidence?
A failure test switches from the unavailable primary to the configured lower-priority trunk.
The report identifies the correct dial pattern, permission and selected route in a non-disruptive check.
The cloud location places authorized PSTN calls without a local gateway call leg.
Test users see and can use only the services their assigned plan and policy permit.
Explanation
Correct Answer
A:
Route groups collect trunks and provide controlled distribution and redundancy. This is decisive because the expected outcome is: A failure test switches from the unavailable primary to the configured lower-priority trunk.
Incorrect Answers
B:
“The report identifies the correct dial pattern, permission and selected route in a non-disruptive check” evaluates webex Calling route simulation explains policy decisions before live call validation. It would not confirm the collaboration outcome requiring route groups collect trunks and provide controlled distribution and redundancy.
C:
“The cloud location places authorized PSTN calls without a local gateway call leg” evaluates cloud Connected PSTN or Cisco Calling Plan can serve cloud users without a premises gateway. It would not confirm the collaboration outcome requiring route groups collect trunks and provide controlled distribution and redundancy.
D:
“Test users see and can use only the services their assigned plan and policy permit” evaluates service capabilities depend on subscribed entitlements and administrative configuration. It would not confirm the collaboration outcome requiring route groups collect trunks and provide controlled distribution and redundancy.
Question 303
For this Cisco collaboration support case: Webex Calling users dial five-digit PBX extensions that are not assigned as cloud endpoints. Which change most directly addresses the requirement?
Configure the Webex Calling location and required number and emergency settings before assigning devices.
Apply location-scoped translation patterns for the branch-specific requirement.
Create a dial plan containing the extension pattern and a route choice pointing to the premises trunk or group.
Deploy the documented Cloud Connected UC connection for eligible on-premises clusters.
Explanation
Correct Answer
C:
Dial plans map recognized enterprise patterns to a trunk or route group. Apply the specific remedy: Create a dial plan containing the extension pattern and a route choice pointing to the premises trunk or group. Verify it by checking: A five-digit test reaches the on-premises target through the selected route.
Incorrect Answers
A:
“Configure the Webex Calling location and required number and emergency settings before assigning devices” concerns calling locations group numbering and regional service settings that cannot be inferred from a generic organization policy. The stated collaboration requirement instead depends on dial plans map recognized enterprise patterns to a trunk or route group.
B:
“Apply location-scoped translation patterns for the branch-specific requirement” concerns location-level Webex Calling translations can take precedence over organization-level patterns. The stated collaboration requirement instead depends on dial plans map recognized enterprise patterns to a trunk or route group.
D:
“Deploy the documented Cloud Connected UC connection for eligible on-premises clusters” concerns cloud Connected UC extends cloud management and analytics to on-premises UCM without moving all calling into Webex Calling. The stated collaboration requirement instead depends on dial plans map recognized enterprise patterns to a trunk or route group.
Question 304
After an engineering change, a reviewer must determine whether this specific Cisco collaboration fault is corrected: Webex Calling users dial five-digit PBX extensions that are not assigned as cloud endpoints. Which observation is the best acceptance evidence?
A five-digit test reaches the on-premises target through the selected route.
The branch users have the correct location-specific number and emergency configuration.
The identical short code transforms to the approved distinct result at each location.
Non-members cannot read space messages or open its governed shared files.
Explanation
Correct Answer
A:
Dial plans map recognized enterprise patterns to a trunk or route group. This is decisive because the expected outcome is: A five-digit test reaches the on-premises target through the selected route.
Incorrect Answers
B:
“The branch users have the correct location-specific number and emergency configuration” evaluates calling locations group numbering and regional service settings that cannot be inferred from a generic organization policy. It would not confirm the collaboration outcome requiring dial plans map recognized enterprise patterns to a trunk or route group.
C:
“The identical short code transforms to the approved distinct result at each location” evaluates location-level Webex Calling translations can take precedence over organization-level patterns. It would not confirm the collaboration outcome requiring dial plans map recognized enterprise patterns to a trunk or route group.
D:
“Non-members cannot read space messages or open its governed shared files” evaluates space membership controls who participates in and accesses persistent collaboration. It would not confirm the collaboration outcome requiring dial plans map recognized enterprise patterns to a trunk or route group.
Question 305
For this Cisco collaboration support case: After a branch migration, calls to unknown four-digit extensions should continue to reach the still-active PBX. Which change most directly addresses the requirement?
Create a supported Webex Calling outbound translation pattern mapping 88 to the authorized destination.
Set route-group member priority appropriately for the intended distribution policy.
Set a meeting lobby or admit-control policy that fits the organization’s guest-security requirements.
Enable supported per-location routing of unknown extensions to the approved premises route.
Explanation
Correct Answer
D:
Unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations. Apply the specific remedy: Enable supported per-location routing of unknown extensions to the approved premises route. Verify it by checking: Unknown internal extensions reach the PBX while known cloud users remain cloud-routed.
Incorrect Answers
A:
“Create a supported Webex Calling outbound translation pattern mapping 88 to the authorized destination” concerns translation patterns rewrite user-entered dial strings before route selection. The stated collaboration requirement instead depends on unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
B:
“Set route-group member priority appropriately for the intended distribution policy” concerns equal-priority route-group members can share call distribution, unlike simple single-backup routing. The stated collaboration requirement instead depends on unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
C:
“Set a meeting lobby or admit-control policy that fits the organization’s guest-security requirements” concerns meeting access restrictions limit when and how external participants enter a session. The stated collaboration requirement instead depends on unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
Question 306
For this Cisco collaboration incident — After a branch migration, calls to unknown four-digit extensions should continue to reach the still-active PBX. — what test result most directly establishes that the corrective work succeeded?
The Verify Call Routing result shows the correct transformed dialed number.
Calls are distributed across healthy equal-priority trunks under representative load.
Unknown internal extensions reach the PBX while known cloud users remain cloud-routed.
A permitted read returns only resources visible to the user and an unscoped request fails.
Explanation
Correct Answer
C:
Unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations. This is decisive because the expected outcome is: Unknown internal extensions reach the PBX while known cloud users remain cloud-routed.
Incorrect Answers
A:
“The Verify Call Routing result shows the correct transformed dialed number” evaluates translation patterns rewrite user-entered dial strings before route selection. It would not confirm the collaboration outcome requiring unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
B:
“Calls are distributed across healthy equal-priority trunks under representative load” evaluates equal-priority route-group members can share call distribution, unlike simple single-backup routing. It would not confirm the collaboration outcome requiring unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
D:
“A permitted read returns only resources visible to the user and an unscoped request fails” evaluates rEST API authorization follows the identity and scopes carried by the access token. It would not confirm the collaboration outcome requiring unknown-extension routing preserves coexistence during staged PBX-to-cloud migrations.
Question 307
At a Cisco collaboration site, engineers encounter: A newly created Webex Calling dial plan matches unexpected external national numbers and misroutes them to the PBX. What is the best targeted action?
Narrow the dial patterns to the intended internal or enterprise number ranges and confirm route choice.
Use Control Hub Verify Call Routing with the actual call source and destination.
Review approved dual-identity and calling-party presentation settings for the trunk.
Apply appropriate external-communication and space membership restrictions in Control Hub.
Explanation
Correct Answer
A:
Overbroad pattern definitions can divert calls away from their correct PSTN destinations. Apply the specific remedy: Narrow the dial patterns to the intended internal or enterprise number ranges and confirm route choice. Verify it by checking: Verify Call Routing sends only approved enterprise targets through the PBX path.
Incorrect Answers
B:
“Use Control Hub Verify Call Routing with the actual call source and destination” concerns webex Calling route simulation explains policy decisions before live call validation. The stated collaboration requirement instead depends on overbroad pattern definitions can divert calls away from their correct PSTN destinations.
C:
“Review approved dual-identity and calling-party presentation settings for the trunk” concerns trunk identity settings can affect SIP From and P-Asserted-Identity independently. The stated collaboration requirement instead depends on overbroad pattern definitions can divert calls away from their correct PSTN destinations.
D:
“Apply appropriate external-communication and space membership restrictions in Control Hub” concerns cross-company messaging access must be intentional and separately governed. The stated collaboration requirement instead depends on overbroad pattern definitions can divert calls away from their correct PSTN destinations.
Question 308
For this Cisco collaboration incident — A newly created Webex Calling dial plan matches unexpected external national numbers and misroutes them to the PBX. — what test result most directly establishes that the corrective work succeeded?
On-premises SIP traces show the required From and asserted identity fields per the approved design.
The report identifies the correct dial pattern, permission and selected route in a non-disruptive check.
A policy inspection shows the intended retention and available compliance search capability.
Verify Call Routing sends only approved enterprise targets through the PBX path.
Explanation
Correct Answer
D:
Overbroad pattern definitions can divert calls away from their correct PSTN destinations. This is decisive because the expected outcome is: Verify Call Routing sends only approved enterprise targets through the PBX path.
Incorrect Answers
A:
“On-premises SIP traces show the required From and asserted identity fields per the approved design” evaluates trunk identity settings can affect SIP From and P-Asserted-Identity independently. It would not confirm the collaboration outcome requiring overbroad pattern definitions can divert calls away from their correct PSTN destinations.
B:
“The report identifies the correct dial pattern, permission and selected route in a non-disruptive check” evaluates webex Calling route simulation explains policy decisions before live call validation. It would not confirm the collaboration outcome requiring overbroad pattern definitions can divert calls away from their correct PSTN destinations.
C:
“A policy inspection shows the intended retention and available compliance search capability” evaluates message retention is a governance lifecycle setting, not an endpoint registration property. It would not confirm the collaboration outcome requiring overbroad pattern definitions can divert calls away from their correct PSTN destinations.
Question 309
At a Cisco collaboration site, engineers encounter: A cloud trunk presents the wrong caller ID to an on-premises PBX that relies on enterprise number identity. What is the best targeted action?
Use Control Hub Verify Call Routing with the actual call source and destination.
Apply location-scoped translation patterns for the branch-specific requirement.
Configure the supported Webex Meetings service and meeting policies for the intended hosts.
Review approved dual-identity and calling-party presentation settings for the trunk.
Explanation
Correct Answer
D:
Trunk identity settings can affect SIP From and P-Asserted-Identity independently. Apply the specific remedy: Review approved dual-identity and calling-party presentation settings for the trunk. Verify it by checking: On-premises SIP traces show the required From and asserted identity fields per the approved design.
Incorrect Answers
A:
“Use Control Hub Verify Call Routing with the actual call source and destination” concerns webex Calling route simulation explains policy decisions before live call validation. The stated collaboration requirement instead depends on trunk identity settings can affect SIP From and P-Asserted-Identity independently.
B:
“Apply location-scoped translation patterns for the branch-specific requirement” concerns location-level Webex Calling translations can take precedence over organization-level patterns. The stated collaboration requirement instead depends on trunk identity settings can affect SIP From and P-Asserted-Identity independently.
C:
“Configure the supported Webex Meetings service and meeting policies for the intended hosts” concerns meetings focus on multiparty sessions and host options rather than PSTN phone-line assignment. The stated collaboration requirement instead depends on trunk identity settings can affect SIP From and P-Asserted-Identity independently.
Question 310
For this Cisco collaboration incident — A cloud trunk presents the wrong caller ID to an on-premises PBX that relies on enterprise number identity. — what test result most directly establishes that the corrective work succeeded?
On-premises SIP traces show the required From and asserted identity fields per the approved design.
The report identifies the correct dial pattern, permission and selected route in a non-disruptive check.
The identical short code transforms to the approved distinct result at each location.
A call to the test extension terminates at the PBX without repeated SIP rerouting.
Explanation
Correct Answer
A:
Trunk identity settings can affect SIP From and P-Asserted-Identity independently. This is decisive because the expected outcome is: On-premises SIP traces show the required From and asserted identity fields per the approved design.
Incorrect Answers
B:
“The report identifies the correct dial pattern, permission and selected route in a non-disruptive check” evaluates webex Calling route simulation explains policy decisions before live call validation. It would not confirm the collaboration outcome requiring trunk identity settings can affect SIP From and P-Asserted-Identity independently.
C:
“The identical short code transforms to the approved distinct result at each location” evaluates location-level Webex Calling translations can take precedence over organization-level patterns. It would not confirm the collaboration outcome requiring trunk identity settings can affect SIP From and P-Asserted-Identity independently.
D:
“A call to the test extension terminates at the PBX without repeated SIP rerouting” evaluates bidirectional hybrid dialing requires deterministic ownership of prefixes and routing boundaries. It would not confirm the collaboration outcome requiring trunk identity settings can affect SIP From and P-Asserted-Identity independently.
Implementing Cisco Collaboration Core Technologies (CLCOR) (350-801) Practice Tests
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Cisco CLCOR 350-801 Practice Test Questions, Cisco CLCOR 350-801 Exam Practice Test Questions
Looking to pass your tests the first time. You can study with Cisco CLCOR 350-801 certification practice test questions and answers, study guide, training courses. With Exam-Labs VCE files you can prepare with Cisco 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR) exam practice test questions and answers. The most complete solution for passing with Cisco certification CLCOR 350-801 exam practice test questions and answers, study guide, training course.
Cisco 350-801 CLCOR is the current core exam for CCNP Collaboration and the qualifying core exam for CCIE Collaboration. The current CLCOR v2.0 exam is 120 minutes and covers collaboration infrastructure and design, signaling protocols and endpoints, IOS XE gateways and media resources, call control, quality of service, and collaboration applications.
Collaboration engineering is fundamentally about real-time sessions crossing multiple systems. A phone registration can depend on IP addressing, DNS, certificates, time, call-control services, device configuration, and user identity. A call can then add SIP signaling, media negotiation, gateways, dial-plan logic, codecs, and QoS. CLCOR expects candidates to understand those dependencies as one service chain.
The best preparation method is therefore call-flow oriented. Follow a user from device registration through signaling, media establishment, application integration, and troubleshooting. Instead of memorizing isolated menu paths, ask which component owns each decision and which logs, traces, or counters prove that decision occurred.
CLCOR v2.0 also reflects the hybrid direction of enterprise communications. On-premises call control remains important, but cloud and hybrid services are part of current collaboration operations. Candidates should be comfortable reasoning about both local infrastructure and externally delivered capabilities.
Collaboration design starts with reachability, resiliency, and predictable service placement
Voice and video applications are sensitive to network design because a session has both signaling and media paths. Call-control clusters, gateways, conferencing resources, identity services, and cloud connectors must be placed so that WAN failures or maintenance events do not create avoidable outages.
Candidates should understand site models, redundancy, clustering concepts, bandwidth planning, DNS and NTP dependencies, certificates, and the difference between survivability and normal operation. A branch that can place limited calls during a WAN failure is not equivalent to full-feature availability, so designs should match the business requirement rather than promising absolute continuity.
Capacity planning also matters. A collaboration design can fail without a device being technically down if WAN bandwidth, media resources, or licensing constraints are exhausted. Good troubleshooting begins by checking whether the architecture can support the attempted service before searching for a protocol bug.
SIP signaling and media negotiation explain many call failures
SIP establishes, modifies, and terminates sessions, while RTP typically carries the media. Candidates should understand common SIP messages, response classes, dialogs, addressing, SDP negotiation, codec selection, and why signaling success does not guarantee a usable media path.
A one-way-audio problem often points toward routing, NAT, firewall, or media-address issues rather than call-control registration. A call that never establishes may instead fail during dial-plan matching, SIP authentication, trunk reachability, or codec negotiation. Separating signaling from media gives the engineer a disciplined first branch in the troubleshooting tree.
VoIP endpoint behavior becomes easier to interpret when candidates understand what the endpoint must learn before a call can succeed: network settings, call-control targets, configuration, time, security parameters, and media capabilities.
Call control turns business dialing requirements into routes and transformations
Call control decides how dialed strings are interpreted and where calls are sent. That involves partitions, calling search spaces, route patterns, translation patterns, transformations, trunks, and gateway selection. Small dial-plan mistakes can create symptoms that look like connectivity problems because the call never reaches the expected destination.
Route-pattern wildcards illustrate how flexible matching can simplify a design but also create overlaps. Candidates should know how specificity, partitions, and search order influence which pattern is selected and how digit manipulation changes the number handed to the next hop.
Troubleshooting should capture the called and calling numbers at each significant stage. If a PSTN gateway receives an unexpected prefix, the mistake may be in an earlier translation rather than the gateway configuration itself. Trace the number transformation chain just as a network engineer traces a packet path.
Gateways and media resources bridge different networks and media requirements
Cisco IOS XE gateways can connect enterprise call control to the PSTN or other voice networks, while media resources provide conferencing, transcoding, media termination, or annunciation services. These functions matter because endpoints do not always share the same codec, protocol, or transport assumptions.
Candidates should understand gateway signaling options, dial peers, basic voice translation behavior, media-resource groups, and when transcoding is required. A call can fail even though signaling works if the endpoints cannot agree on a codec and no suitable transcoder is available.
Media-resource placement also affects capacity and WAN usage. Centralizing every resource can force media across constrained links, while distributing resources increases management complexity. CLCOR questions often reward candidates who recognize the design trade-off rather than choosing a feature in isolation.
QoS protects real-time media when queues become congested
Voice and interactive video are sensitive to delay, jitter, and packet loss. QoS does not create bandwidth, but it can protect important traffic when links become congested by classifying, marking, queuing, policing, and shaping according to policy.
QoS principles are especially important in collaboration because media quality is directly perceptible to users. Candidates should understand DSCP markings, trust boundaries, priority queuing, bandwidth allocation, and the danger of simply marking too much traffic as high priority.
An operational check should compare symptoms with interface and queue statistics. Choppy audio during peak use, rising drops in a media class, and increased jitter point toward congestion. A call with perfect media statistics but failed signaling demands a different investigation. Evidence should determine which plane receives attention.
Applications and hybrid services extend collaboration beyond basic telephony
Enterprise collaboration includes messaging, meetings, presence, contact-center functions, voicemail, and hybrid cloud integrations. These services introduce identity, certificates, APIs, internet reachability, and data synchronization into environments that historically focused on voice signaling.
Webex and hybrid collaboration choices show why application architecture matters as much as endpoint configuration. Users expect a consistent identity and experience across devices, locations, and meeting or messaging services.
Candidates should understand which functions are delivered by call control, which belong to collaboration applications, and which may be cloud-hosted. This makes troubleshooting more precise: a meeting-join issue, a presence issue, and a PSTN call failure can involve completely different service chains even when the same user reports all three.
The concentration exams deepen call control, hybrid work, and cloud customer experience
CLCOR supplies the common platform knowledge, while the current concentrations let candidates specialize. 300-815 CLACC focuses on advanced on-premises call control, 300-820 CLHCT focuses on hybrid and cloud collaboration technologies, and 300-830 CLCCE focuses on cloud customer experience.
These choices also help explain what belongs in core preparation. CLCOR candidates need enough dial-plan, protocol, gateway, QoS, and application understanding to operate a collaboration environment, but they do not need to turn every core topic into a specialist-level deep dive.
The professional track is most useful when the concentration matches daily work. An engineer operating large CUCM environments may need deeper call control, while a team moving services to Webex may benefit from hybrid expertise. The core remains the shared language across those roles.
Prepare by tracing complete user experiences instead of memorizing configuration screens
Build scenarios around user outcomes: register a phone, place an internal call, route an external call, establish a video session, fail a WAN path, and inspect how the system recovers. For each scenario, document DNS, certificates, signaling, dial-plan selection, media negotiation, gateway behavior, and QoS evidence.
Use packet captures and call traces where possible. Read SIP messages closely enough to identify who rejected a request and why. Compare that with call-control logs, gateway debugs, and interface statistics. The objective is to know which evidence answers each question without collecting everything indiscriminately.
For final review, treat CLCOR v2.0 as an operational architecture exam. The most durable knowledge is the ability to explain how a session is created, which systems participate, how media reaches its destination, and where to look when the user experience breaks.
Certificate and identity problems deserve deliberate practice because collaboration platforms use secure signaling and service authentication in many places. An expired certificate, incorrect trust chain, hostname mismatch, or time synchronization problem can prevent registration or integration even when IP reachability is perfect. Candidates should learn to check certificate purpose and trust before disabling security to make a test succeed.
Multisite designs also need bandwidth and codec awareness. A call that works inside one campus may fail or degrade across a constrained WAN because the regions, locations, codec preferences, or call-admission assumptions differ. Draw the signaling path and the media path separately; they may traverse different devices and fail for unrelated reasons.
Automation and APIs increasingly appear in collaboration operations as well. Inventory, provisioning, monitoring, and user lifecycle tasks can be integrated with broader IT workflows. Core candidates do not need to become software developers, but they should understand why structured interfaces and repeatable provisioning reduce configuration drift in large collaboration estates.
Operational documentation matters too. Record dial-plan intent, gateway ownership, certificate dependencies, codec policy, WAN assumptions, and escalation boundaries so troubleshooting does not depend on one engineer remembering why a configuration exists. Collaboration outages are time-sensitive, and clear design records shorten the path from symptom to evidence.
When studying integrations, include failure ownership in the design. A cloud service, identity provider, call-control cluster, and WAN provider may all participate in one user experience. Knowing which team owns each boundary and which trace proves the handoff prevents long troubleshooting loops where every component is assumed healthy without evidence.
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