Implementing Cisco Collaboration Core Technologies (CLCOR) 350-801 Practice Test 14
Question 130
For this Cisco collaboration incident — Call-detail reports show unusual international bursts overnight from a normally inactive device. — what test result most directly establishes that the corrective work succeeded?
Valid approved codes permit only their configured class of calls; revoked codes fail and appear in audit records.
Only approved trunk peers establish valid signaling while unexpected source addresses are blocked.
High-risk routes are blocked for that identity and subsequent CDR anomalies trigger review.
A valid sufficient-level code completes the call while a lower-level code does not.
Explanation
Correct Answer
C:
A fraud investigation needs both source attribution and durable least-privilege route enforcement. This is decisive because the expected outcome is: High-risk routes are blocked for that identity and subsequent CDR anomalies trigger review.
Incorrect Answers
A:
“Valid approved codes permit only their configured class of calls; revoked codes fail and appear in audit records” evaluates fAC adds a caller-entered authorization requirement to selected Cisco UCM route patterns. It would not confirm the collaboration outcome requiring a fraud investigation needs both source attribution and durable least-privilege route enforcement.
B:
“Only approved trunk peers establish valid signaling while unexpected source addresses are blocked” evaluates toll-fraud prevention requires limiting who may inject calls as well as what destinations may be dialed. It would not confirm the collaboration outcome requiring a fraud investigation needs both source attribution and durable least-privilege route enforcement.
D:
“A valid sufficient-level code completes the call while a lower-level code does not” evaluates fAC enforces authorization levels on selected CUCM route patterns in addition to CSS reachability. It would not confirm the collaboration outcome requiring a fraud investigation needs both source attribution and durable least-privilege route enforcement.
Question 131
During a collaboration systems review, the following is documented: Users dial a local seven-digit number but the PSTN carrier expects a full +E.164 called number. Which response should engineers prioritize?
Normalize dialed digits through an appropriate translation or transformation policy before the PSTN handoff.
Evaluate the combined effective calling search space and partition selection for device and line.
Configure a route group and route list with approved trunk selection and fallback order.
Inspect the Unity Connection transfer rule and relevant restriction tables for the operator destination.
Explanation
Correct Answer
A:
Number globalization makes local dialing forms interoperable with consistent downstream routing. Apply the specific remedy: Normalize dialed digits through an appropriate translation or transformation policy before the PSTN handoff. Verify it by checking: The carrier-bound INVITE contains the valid globally routable called number.
Incorrect Answers
B:
“Evaluate the combined effective calling search space and partition selection for device and line” concerns cUCM can combine directory-number and device CSS contexts, so both must be reviewed together. The stated collaboration requirement instead depends on number globalization makes local dialing forms interoperable with consistent downstream routing.
C:
“Configure a route group and route list with approved trunk selection and fallback order” concerns route lists compose ordered route groups for reusable outbound distribution. The stated collaboration requirement instead depends on number globalization makes local dialing forms interoperable with consistent downstream routing.
D:
“Inspect the Unity Connection transfer rule and relevant restriction tables for the operator destination” concerns transfer rules and restrictions govern where Unity Connection can redirect callers. The stated collaboration requirement instead depends on number globalization makes local dialing forms interoperable with consistent downstream routing.
Question 132
A Cisco collaboration operations team is closing a ticket for this requirement: Users dial a local seven-digit number but the PSTN carrier expects a full +E.164 called number. Which result provides the strongest verification?
CUCM analysis demonstrates the intended accessible patterns for that specific line and device.
A controlled failure of the first trunk selects the allowed secondary trunk.
The carrier-bound INVITE contains the valid globally routable called number.
Only approved trunk peers establish valid signaling while unexpected source addresses are blocked.
Explanation
Correct Answer
C:
Number globalization makes local dialing forms interoperable with consistent downstream routing. This is decisive because the expected outcome is: The carrier-bound INVITE contains the valid globally routable called number.
Incorrect Answers
A:
“CUCM analysis demonstrates the intended accessible patterns for that specific line and device” evaluates cUCM can combine directory-number and device CSS contexts, so both must be reviewed together. It would not confirm the collaboration outcome requiring number globalization makes local dialing forms interoperable with consistent downstream routing.
B:
“A controlled failure of the first trunk selects the allowed secondary trunk” evaluates route lists compose ordered route groups for reusable outbound distribution. It would not confirm the collaboration outcome requiring number globalization makes local dialing forms interoperable with consistent downstream routing.
D:
“Only approved trunk peers establish valid signaling while unexpected source addresses are blocked” evaluates toll-fraud prevention requires limiting who may inject calls as well as what destinations may be dialed. It would not confirm the collaboration outcome requiring number globalization makes local dialing forms interoperable with consistent downstream routing.
Question 133
During a collaboration systems review, the following is documented: A dial plan has a specific 10-digit route and a broad wildcard route that unintentionally absorbs some local calls. Which response should engineers prioritize?
Create an explicit authorized internal destination and ensure matching/routing precedence favors it.
Configure an appropriately scheduled routing or translation policy with controlled alternate targets.
Compare old and new DNA call flow stages to isolate translation output and subsequent route matching.
Use appropriate route patterns and access partitions, then verify CUCM digit-analysis selection.
Explanation
Correct Answer
D:
Pattern specificity and accessible partitions affect which route is selected. Apply the specific remedy: Use appropriate route patterns and access partitions, then verify CUCM digit-analysis selection. Verify it by checking: Dialed Number Analyzer matches the intended specific route for tested local and long-distance numbers.
Incorrect Answers
A:
“Create an explicit authorized internal destination and ensure matching/routing precedence favors it” concerns a reachable internal directory number avoids unnecessary external hairpin routing. The stated collaboration requirement instead depends on pattern specificity and accessible partitions affect which route is selected.
B:
“Configure an appropriately scheduled routing or translation policy with controlled alternate targets” concerns time scheduling can switch availability of otherwise identical routes without opening all destinations to everyone. The stated collaboration requirement instead depends on pattern specificity and accessible partitions affect which route is selected.
C:
“Compare old and new DNA call flow stages to isolate translation output and subsequent route matching” concerns the intermediate translated number matters because it changes the second matching step. The stated collaboration requirement instead depends on pattern specificity and accessible partitions affect which route is selected.
Question 134
A Cisco collaboration operations team is closing a ticket for this requirement: A dial plan has a specific 10-digit route and a broad wildcard route that unintentionally absorbs some local calls. Which result provides the strongest verification?
CDR and DNA confirm the call reaches the internal DN without a carrier leg.
Dialed Number Analyzer matches the intended specific route for tested local and long-distance numbers.
Weekday and after-hours test calls follow the approved respective destination.
Valid approved codes permit only their configured class of calls; revoked codes fail and appear in audit records.
Explanation
Correct Answer
B:
Pattern specificity and accessible partitions affect which route is selected. This is decisive because the expected outcome is: Dialed Number Analyzer matches the intended specific route for tested local and long-distance numbers.
Incorrect Answers
A:
“CDR and DNA confirm the call reaches the internal DN without a carrier leg” evaluates a reachable internal directory number avoids unnecessary external hairpin routing. It would not confirm the collaboration outcome requiring pattern specificity and accessible partitions affect which route is selected.
C:
“Weekday and after-hours test calls follow the approved respective destination” evaluates time scheduling can switch availability of otherwise identical routes without opening all destinations to everyone. It would not confirm the collaboration outcome requiring pattern specificity and accessible partitions affect which route is selected.
D:
“Valid approved codes permit only their configured class of calls; revoked codes fail and appear in audit records” evaluates fAC adds a caller-entered authorization requirement to selected Cisco UCM route patterns. It would not confirm the collaboration outcome requiring pattern specificity and accessible partitions affect which route is selected.
Question 135
During a collaboration systems review, the following is documented: A hospital needs two independent carrier trunks under one corporate route without duplicating the route pattern. Which response should engineers prioritize?
Perform the required called-number localization at the appropriate gateway-facing egress boundary.
Normalize dialed digits through an appropriate translation or transformation policy before the PSTN handoff.
Configure a route group and route list with approved trunk selection and fallback order.
Remove high-risk outbound partitions from the trunk's inbound calling search space.
Explanation
Correct Answer
C:
Route lists compose ordered route groups for reusable outbound distribution. Apply the specific remedy: Configure a route group and route list with approved trunk selection and fallback order. Verify it by checking: A controlled failure of the first trunk selects the allowed secondary trunk.
Incorrect Answers
A:
“Perform the required called-number localization at the appropriate gateway-facing egress boundary” concerns keep global route identities distinct from site-specific presentation requirements. The stated collaboration requirement instead depends on route lists compose ordered route groups for reusable outbound distribution.
B:
“Normalize dialed digits through an appropriate translation or transformation policy before the PSTN handoff” concerns number globalization makes local dialing forms interoperable with consistent downstream routing. The stated collaboration requirement instead depends on route lists compose ordered route groups for reusable outbound distribution.
D:
“Remove high-risk outbound partitions from the trunk's inbound calling search space” concerns a trunk's incoming CSS controls how received calls can route onward and is a critical toll-fraud boundary. The stated collaboration requirement instead depends on route lists compose ordered route groups for reusable outbound distribution.
Question 136
An assessor is validating a change intended to fix: A hospital needs two independent carrier trunks under one corporate route without duplicating the route pattern. Which observed result is most decisive?
The downstream gateway receives its supported national number while CUCM retains global routing internally.
The carrier-bound INVITE contains the valid globally routable called number.
A controlled failure of the first trunk selects the allowed secondary trunk.
A known registered phone reports its current registration state through the selected status interface.
Explanation
Correct Answer
C:
Route lists compose ordered route groups for reusable outbound distribution. This is decisive because the expected outcome is: A controlled failure of the first trunk selects the allowed secondary trunk.
Incorrect Answers
A:
“The downstream gateway receives its supported national number while CUCM retains global routing internally” evaluates keep global route identities distinct from site-specific presentation requirements. It would not confirm the collaboration outcome requiring route lists compose ordered route groups for reusable outbound distribution.
B:
“The carrier-bound INVITE contains the valid globally routable called number” evaluates number globalization makes local dialing forms interoperable with consistent downstream routing. It would not confirm the collaboration outcome requiring route lists compose ordered route groups for reusable outbound distribution.
D:
“A known registered phone reports its current registration state through the selected status interface” evaluates runtime device status and persistent configuration are distinct API data domains. It would not confirm the collaboration outcome requiring route lists compose ordered route groups for reusable outbound distribution.
Question 137
During a migration-readiness audit, the assessor records: Branches must share one +E.164 pattern but use their own local PSTN gateways. Which implementation meets the constraint?
Choose a consistent +E.164 canonical number model with explicit ingress/egress normalization.
Map site-specific gateways through a local route group in a common route-list design.
Configure inbound called-party digit handling and translation rules compatible with the carrier's number format.
Update authorized LDAP search base or filters for the changed OU and run controlled synchronization.
Explanation
Correct Answer
B:
Local route groups select a calling site's local resources while retaining centrally maintained patterns. Apply the specific remedy: Map site-specific gateways through a local route group in a common route-list design. Verify it by checking: Equivalent dial strings from two branches egress their appropriate local gateways.
Incorrect Answers
A:
“Choose a consistent +E.164 canonical number model with explicit ingress/egress normalization” concerns normalization reduces duplicated routing logic and ambiguous number formats. The stated collaboration requirement instead depends on local route groups select a calling site's local resources while retaining centrally maintained patterns.
C:
“Configure inbound called-party digit handling and translation rules compatible with the carrier's number format” concerns dID translation bridges public addressing and private extension numbering. The stated collaboration requirement instead depends on local route groups select a calling site's local resources while retaining centrally maintained patterns.
D:
“Update authorized LDAP search base or filters for the changed OU and run controlled synchronization” concerns lDAP search configuration defines the imported identity subset and must reflect directory changes. The stated collaboration requirement instead depends on local route groups select a calling site's local resources while retaining centrally maintained patterns.
Question 138
An assessor is validating a change intended to fix: Branches must share one +E.164 pattern but use their own local PSTN gateways. Which observed result is most decisive?
Equivalent dial strings from two branches egress their appropriate local gateways.
Calls using tested local, national and international user formats converge on one intended canonical route.
Weekday and after-hours test calls follow the approved respective destination.
The tested digit string shows each expected transform and terminates at the authorized route.
Explanation
Correct Answer
A:
Local route groups select a calling site's local resources while retaining centrally maintained patterns. This is decisive because the expected outcome is: Equivalent dial strings from two branches egress their appropriate local gateways.
Incorrect Answers
B:
“Calls using tested local, national and international user formats converge on one intended canonical route” evaluates normalization reduces duplicated routing logic and ambiguous number formats. It would not confirm the collaboration outcome requiring local route groups select a calling site's local resources while retaining centrally maintained patterns.
C:
“Weekday and after-hours test calls follow the approved respective destination” evaluates time scheduling can switch availability of otherwise identical routes without opening all destinations to everyone. It would not confirm the collaboration outcome requiring local route groups select a calling site's local resources while retaining centrally maintained patterns.
D:
“The tested digit string shows each expected transform and terminates at the authorized route” evaluates the intermediate translated number matters because it changes the second matching step. It would not confirm the collaboration outcome requiring local route groups select a calling site's local resources while retaining centrally maintained patterns.
Question 139
During a migration-readiness audit, the assessor records: The internal dial string 8000 must reach different help desks at two offices. Which implementation meets the constraint?
Use a time-scheduled partition or time-of-day routing policy for the selected route patterns.
Strip the access prefix with a supported route or called-party transformation before the trunk.
Use the appropriate authenticated AXL administrative API with a narrowly scoped service account.
Put the destination numbers into distinct partitions and assign site-appropriate CSSs.
Explanation
Correct Answer
D:
A partition creates routing context for a dial string that is otherwise ambiguous. Apply the specific remedy: Put the destination numbers into distinct partitions and assign site-appropriate CSSs. Verify it by checking: Calls from office A and B each reach only their approved local 8000 destination.
Incorrect Answers
A:
“Use a time-scheduled partition or time-of-day routing policy for the selected route patterns” concerns time-of-day routing adds temporal eligibility to normal CSS/partition route constraints. The stated collaboration requirement instead depends on a partition creates routing context for a dial string that is otherwise ambiguous.
B:
“Strip the access prefix with a supported route or called-party transformation before the trunk” concerns an access digit supports user dialing conventions but should not be forwarded to a carrier unless required. The stated collaboration requirement instead depends on a partition creates routing context for a dial string that is otherwise ambiguous.
C:
“Use the appropriate authenticated AXL administrative API with a narrowly scoped service account” concerns aXL is designed for Cisco UCM configuration provisioning rather than real-time media analysis. The stated collaboration requirement instead depends on a partition creates routing context for a dial string that is otherwise ambiguous.
Question 140
An assessor is validating a change intended to fix: The internal dial string 8000 must reach different help desks at two offices. Which observed result is most decisive?
The complete approved urgent number routes promptly without waiting for an irrelevant longer pattern.
The test route is available only within the approved schedule and inaccessible outside it.
Calls from office A and B each reach only their approved local 8000 destination.
A scoped call-flow trace identifies the intended direct or forwarded destination for both groups.
Explanation
Correct Answer
C:
A partition creates routing context for a dial string that is otherwise ambiguous. This is decisive because the expected outcome is: Calls from office A and B each reach only their approved local 8000 destination.
Incorrect Answers
A:
“The complete approved urgent number routes promptly without waiting for an irrelevant longer pattern” evaluates urgent priority can stop further digit collection on a qualifying fully matched pattern. It would not confirm the collaboration outcome requiring a partition creates routing context for a dial string that is otherwise ambiguous.
B:
“The test route is available only within the approved schedule and inaccessible outside it” evaluates time-of-day routing adds temporal eligibility to normal CSS/partition route constraints. It would not confirm the collaboration outcome requiring a partition creates routing context for a dial string that is otherwise ambiguous.
D:
“A scoped call-flow trace identifies the intended direct or forwarded destination for both groups” evaluates call forwarding and translation may use different routing access than initial station-to-station dialing. It would not confirm the collaboration outcome requiring a partition creates routing context for a dial string that is otherwise ambiguous.
Implementing Cisco Collaboration Core Technologies (CLCOR) (350-801) Practice Tests
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Cisco CLCOR 350-801 Practice Test Questions, Cisco CLCOR 350-801 Exam Practice Test Questions
Looking to pass your tests the first time. You can study with Cisco CLCOR 350-801 certification practice test questions and answers, study guide, training courses. With Exam-Labs VCE files you can prepare with Cisco 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR) exam practice test questions and answers. The most complete solution for passing with Cisco certification CLCOR 350-801 exam practice test questions and answers, study guide, training course.
Cisco 350-801 CLCOR is the current core exam for CCNP Collaboration and the qualifying core exam for CCIE Collaboration. The current CLCOR v2.0 exam is 120 minutes and covers collaboration infrastructure and design, signaling protocols and endpoints, IOS XE gateways and media resources, call control, quality of service, and collaboration applications.
Collaboration engineering is fundamentally about real-time sessions crossing multiple systems. A phone registration can depend on IP addressing, DNS, certificates, time, call-control services, device configuration, and user identity. A call can then add SIP signaling, media negotiation, gateways, dial-plan logic, codecs, and QoS. CLCOR expects candidates to understand those dependencies as one service chain.
The best preparation method is therefore call-flow oriented. Follow a user from device registration through signaling, media establishment, application integration, and troubleshooting. Instead of memorizing isolated menu paths, ask which component owns each decision and which logs, traces, or counters prove that decision occurred.
CLCOR v2.0 also reflects the hybrid direction of enterprise communications. On-premises call control remains important, but cloud and hybrid services are part of current collaboration operations. Candidates should be comfortable reasoning about both local infrastructure and externally delivered capabilities.
Collaboration design starts with reachability, resiliency, and predictable service placement
Voice and video applications are sensitive to network design because a session has both signaling and media paths. Call-control clusters, gateways, conferencing resources, identity services, and cloud connectors must be placed so that WAN failures or maintenance events do not create avoidable outages.
Candidates should understand site models, redundancy, clustering concepts, bandwidth planning, DNS and NTP dependencies, certificates, and the difference between survivability and normal operation. A branch that can place limited calls during a WAN failure is not equivalent to full-feature availability, so designs should match the business requirement rather than promising absolute continuity.
Capacity planning also matters. A collaboration design can fail without a device being technically down if WAN bandwidth, media resources, or licensing constraints are exhausted. Good troubleshooting begins by checking whether the architecture can support the attempted service before searching for a protocol bug.
SIP signaling and media negotiation explain many call failures
SIP establishes, modifies, and terminates sessions, while RTP typically carries the media. Candidates should understand common SIP messages, response classes, dialogs, addressing, SDP negotiation, codec selection, and why signaling success does not guarantee a usable media path.
A one-way-audio problem often points toward routing, NAT, firewall, or media-address issues rather than call-control registration. A call that never establishes may instead fail during dial-plan matching, SIP authentication, trunk reachability, or codec negotiation. Separating signaling from media gives the engineer a disciplined first branch in the troubleshooting tree.
VoIP endpoint behavior becomes easier to interpret when candidates understand what the endpoint must learn before a call can succeed: network settings, call-control targets, configuration, time, security parameters, and media capabilities.
Call control turns business dialing requirements into routes and transformations
Call control decides how dialed strings are interpreted and where calls are sent. That involves partitions, calling search spaces, route patterns, translation patterns, transformations, trunks, and gateway selection. Small dial-plan mistakes can create symptoms that look like connectivity problems because the call never reaches the expected destination.
Route-pattern wildcards illustrate how flexible matching can simplify a design but also create overlaps. Candidates should know how specificity, partitions, and search order influence which pattern is selected and how digit manipulation changes the number handed to the next hop.
Troubleshooting should capture the called and calling numbers at each significant stage. If a PSTN gateway receives an unexpected prefix, the mistake may be in an earlier translation rather than the gateway configuration itself. Trace the number transformation chain just as a network engineer traces a packet path.
Gateways and media resources bridge different networks and media requirements
Cisco IOS XE gateways can connect enterprise call control to the PSTN or other voice networks, while media resources provide conferencing, transcoding, media termination, or annunciation services. These functions matter because endpoints do not always share the same codec, protocol, or transport assumptions.
Candidates should understand gateway signaling options, dial peers, basic voice translation behavior, media-resource groups, and when transcoding is required. A call can fail even though signaling works if the endpoints cannot agree on a codec and no suitable transcoder is available.
Media-resource placement also affects capacity and WAN usage. Centralizing every resource can force media across constrained links, while distributing resources increases management complexity. CLCOR questions often reward candidates who recognize the design trade-off rather than choosing a feature in isolation.
QoS protects real-time media when queues become congested
Voice and interactive video are sensitive to delay, jitter, and packet loss. QoS does not create bandwidth, but it can protect important traffic when links become congested by classifying, marking, queuing, policing, and shaping according to policy.
QoS principles are especially important in collaboration because media quality is directly perceptible to users. Candidates should understand DSCP markings, trust boundaries, priority queuing, bandwidth allocation, and the danger of simply marking too much traffic as high priority.
An operational check should compare symptoms with interface and queue statistics. Choppy audio during peak use, rising drops in a media class, and increased jitter point toward congestion. A call with perfect media statistics but failed signaling demands a different investigation. Evidence should determine which plane receives attention.
Applications and hybrid services extend collaboration beyond basic telephony
Enterprise collaboration includes messaging, meetings, presence, contact-center functions, voicemail, and hybrid cloud integrations. These services introduce identity, certificates, APIs, internet reachability, and data synchronization into environments that historically focused on voice signaling.
Webex and hybrid collaboration choices show why application architecture matters as much as endpoint configuration. Users expect a consistent identity and experience across devices, locations, and meeting or messaging services.
Candidates should understand which functions are delivered by call control, which belong to collaboration applications, and which may be cloud-hosted. This makes troubleshooting more precise: a meeting-join issue, a presence issue, and a PSTN call failure can involve completely different service chains even when the same user reports all three.
The concentration exams deepen call control, hybrid work, and cloud customer experience
CLCOR supplies the common platform knowledge, while the current concentrations let candidates specialize. 300-815 CLACC focuses on advanced on-premises call control, 300-820 CLHCT focuses on hybrid and cloud collaboration technologies, and 300-830 CLCCE focuses on cloud customer experience.
These choices also help explain what belongs in core preparation. CLCOR candidates need enough dial-plan, protocol, gateway, QoS, and application understanding to operate a collaboration environment, but they do not need to turn every core topic into a specialist-level deep dive.
The professional track is most useful when the concentration matches daily work. An engineer operating large CUCM environments may need deeper call control, while a team moving services to Webex may benefit from hybrid expertise. The core remains the shared language across those roles.
Prepare by tracing complete user experiences instead of memorizing configuration screens
Build scenarios around user outcomes: register a phone, place an internal call, route an external call, establish a video session, fail a WAN path, and inspect how the system recovers. For each scenario, document DNS, certificates, signaling, dial-plan selection, media negotiation, gateway behavior, and QoS evidence.
Use packet captures and call traces where possible. Read SIP messages closely enough to identify who rejected a request and why. Compare that with call-control logs, gateway debugs, and interface statistics. The objective is to know which evidence answers each question without collecting everything indiscriminately.
For final review, treat CLCOR v2.0 as an operational architecture exam. The most durable knowledge is the ability to explain how a session is created, which systems participate, how media reaches its destination, and where to look when the user experience breaks.
Certificate and identity problems deserve deliberate practice because collaboration platforms use secure signaling and service authentication in many places. An expired certificate, incorrect trust chain, hostname mismatch, or time synchronization problem can prevent registration or integration even when IP reachability is perfect. Candidates should learn to check certificate purpose and trust before disabling security to make a test succeed.
Multisite designs also need bandwidth and codec awareness. A call that works inside one campus may fail or degrade across a constrained WAN because the regions, locations, codec preferences, or call-admission assumptions differ. Draw the signaling path and the media path separately; they may traverse different devices and fail for unrelated reasons.
Automation and APIs increasingly appear in collaboration operations as well. Inventory, provisioning, monitoring, and user lifecycle tasks can be integrated with broader IT workflows. Core candidates do not need to become software developers, but they should understand why structured interfaces and repeatable provisioning reduce configuration drift in large collaboration estates.
Operational documentation matters too. Record dial-plan intent, gateway ownership, certificate dependencies, codec policy, WAN assumptions, and escalation boundaries so troubleshooting does not depend on one engineer remembering why a configuration exists. Collaboration outages are time-sensitive, and clear design records shorten the path from symptom to evidence.
When studying integrations, include failure ownership in the design. A cloud service, identity provider, call-control cluster, and WAN provider may all participate in one user experience. Knowing which team owns each boundary and which trace proves the handoff prevents long troubleshooting loops where every component is assumed healthy without evidence.
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