Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 13
Question 120
The technician plans a correction for: At the fictional Seabrook Bakery after a site connectivity report, the team observes: A multi-building installation combines a star of access switches with redundant mesh uplinks but is described as one pure star without redundancies. During “Describe the star-shaped access wiring and meshed distribution uplinks as a hybrid topology.”, which precaution MOST specifically prevents a related risk?
- Do not confuse provider-operated PaaS runtimes with self-managed IaaS virtual machines.
- Do not omit access controls on data transfers between the two hybrid components.
- Do not discard redundant physical links when classifying the overall layout.
- Do not use the DNS service port as the destination port for an HTTPS request.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Describe the star-shaped access wiring and meshed distribution uplinks as a hybrid topology.” at the fictional Seabrook Bakery. The required protection is “Do not discard redundant physical links when classifying the overall layout.”; success still requires “The topology map preserves both access hub-and-spoke links and the redundant core paths.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A developer uses a managed application runtime to deploy code without administering servers but classifies it as raw IaaS virtual-machine rental. The principal adjacent risk here is controlled by “Do not discard redundant physical links when classifying the overall layout.”.
B:This caution is appropriate for a separate failure pattern: A hospital retains sensitive databases on-site while using hosted analytics and labels the design exclusively public cloud with no private component. The principal adjacent risk here is controlled by “Do not discard redundant physical links when classifying the overall layout.”.
D:This caution is appropriate for a separate failure pattern: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The principal adjacent risk here is controlled by “Do not discard redundant physical links when classifying the overall layout.”.
Question 121
A service desk receives this network finding: At the fictional Lighthouse Research Annex while checking a service ticket, the team observes: A company hosts its own ERP database in a server room but calls it a public-cloud SaaS service with no local maintenance obligations. Which action MOST directly resolves the reported issue?
- Reclassify the short-range phone-to-earbuds link as PAN and explain its limited scope.
- Identify server, operating-system, application and backup ownership for the on-premises ERP system.
- Measure application throughput separately from negotiated link speed and examine other bottlenecks.
- Diagnose DHCP lease acquisition and correct the DHCP path or client configuration.
Explanation
Correct Answer
B:Correct. In the fictional Lighthouse Research Annex case, On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name. The specified corrective action, “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”, directly targets that condition. Evidence of resolution: The service inventory records the owned hardware and the internal maintenance responsibilities.
Incorrect Answers
A:That action addresses a different network issue: An inventory lists a phone and nearby wireless earbuds and classifies their Bluetooth pairing as a WAN between cities. The present fictional Lighthouse Research Annex finding instead needs “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”, verified by “The service inventory records the owned hardware and the internal maintenance responsibilities.”.
C:That action addresses a different network issue: A technician reports that a 1 Gb/s Ethernet interface guarantees a file copy will deliver 1 Gb/s of application data. The present fictional Lighthouse Research Annex finding instead needs “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”, verified by “The service inventory records the owned hardware and the internal maintenance responsibilities.”.
D:That action addresses a different network issue: A laptop receives a valid link but has no address on a DHCP-managed LAN and the technician adds a random static public IP. The present fictional Lighthouse Research Annex finding instead needs “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”, verified by “The service inventory records the owned hardware and the internal maintenance responsibilities.”.
Question 122
Before changing settings, consider this issue: At the fictional Lighthouse Research Annex while checking a service ticket, the team observes: A company hosts its own ERP database in a server room but calls it a public-cloud SaaS service with no local maintenance obligations. What is the MOST specific underlying cause?
- On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.
- A network can have hybrid topologies with different connection structures at access and core layers.
- DNS name resolution and HTTPS web transport are separate protocols and connection stages.
- HTTP does not itself provide TLS protection whereas HTTPS uses TLS for secure web transport.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Lighthouse Research Annex: On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name. The corresponding remedy is “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”. Confirmation: The service inventory records the owned hardware and the internal maintenance responsibilities.
Incorrect Answers
B:That cause belongs to a different case: A multi-building installation combines a star of access switches with redundant mesh uplinks but is described as one pure star without redundancies. The observed fictional Lighthouse Research Annex condition is specifically explained by “On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.”.
C:That cause belongs to a different case: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The observed fictional Lighthouse Research Annex condition is specifically explained by “On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.”.
D:That cause belongs to a different case: A team wants protected web traffic but configures a browser to send login data over unencrypted HTTP port 80. The observed fictional Lighthouse Research Annex condition is specifically explained by “On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.”.
Question 123
A reviewer evaluates a proposed repair for: At the fictional Lighthouse Research Annex while checking a service ticket, the team observes: A company hosts its own ERP database in a server room but calls it a public-cloud SaaS service with no local maintenance obligations. The approved corrective action is: “Identify server, operating-system, application and backup ownership for the on-premises ERP system.” Which result BEST demonstrates success?
- Traffic between sites crosses the WAN boundary while local devices remain on their own LANs.
- The diagram labels the office LAN and the intercity uplink WAN with their actual boundaries.
- A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.
- The service inventory records the owned hardware and the internal maintenance responsibilities.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Identify server, operating-system, application and backup ownership for the on-premises ERP system.” at the fictional Lighthouse Research Annex. It demonstrates correction of the original cause: On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Mark each site's LAN and the provider-managed intersite WAN transport on the map.”. It does not establish the intended outcome “The service inventory records the owned hardware and the internal maintenance responsibilities.” for the fictional Lighthouse Research Annex case.
B:That result is evidence for a separate corrective action, “Reclassify the local office segment as a LAN and its intercity provider connection separately as WAN.”. It does not establish the intended outcome “The service inventory records the owned hardware and the internal maintenance responsibilities.” for the fictional Lighthouse Research Annex case.
C:That result is evidence for a separate corrective action, “Trace the DNS query followed by the web TLS connection to the resolved server.”. It does not establish the intended outcome “The service inventory records the owned hardware and the internal maintenance responsibilities.” for the fictional Lighthouse Research Annex case.
Question 124
The technician plans a correction for: At the fictional Lighthouse Research Annex while checking a service ticket, the team observes: A company hosts its own ERP database in a server room but calls it a public-cloud SaaS service with no local maintenance obligations. During “Identify server, operating-system, application and backup ownership for the on-premises ERP system.”, which precaution MOST specifically prevents a related risk?
- Do not label any radio transmission as cellular service without considering its technology.
- Do not inflate application goodput by counting retransmitted frames twice.
- Do not assign the cloud provider responsibility for locally owned equipment.
- Do not claim a bandwidth rating equals achieved application throughput under every workload.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Identify server, operating-system, application and backup ownership for the on-premises ERP system.” at the fictional Lighthouse Research Annex. The required protection is “Do not assign the cloud provider responsibility for locally owned equipment.”; success still requires “The service inventory records the owned hardware and the internal maintenance responsibilities.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: An office wireless access point connects several clients to the local wired network, but the trainee says WLAN means a cellular carrier network. The principal adjacent risk here is controlled by “Do not assign the cloud provider responsibility for locally owned equipment.”.
B:This caution is appropriate for a separate failure pattern: A technician measures a file copy with frequent packet retransmissions and labels the retransmitted bytes useful application throughput. The principal adjacent risk here is controlled by “Do not assign the cloud provider responsibility for locally owned equipment.”.
D:This caution is appropriate for a separate failure pattern: A technician reports that a 1 Gb/s Ethernet interface guarantees a file copy will deliver 1 Gb/s of application data. The principal adjacent risk here is controlled by “Do not assign the cloud provider responsibility for locally owned equipment.”.
Question 125
A service desk receives this network finding: At the fictional Summit Print Shop after a user reports a recurring problem, the team observes: An employee subscribes to a hosted email application but the team says they must patch the service's virtual machines. Which action MOST directly resolves the reported issue?
- Trace the DNS query followed by the web TLS connection to the resolved server.
- Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.
- Record round-trip latency and jitter alongside download and upload throughput during the call.
- Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.
Explanation
Correct Answer
B:Correct. In the fictional Summit Print Shop case, In SaaS the provider normally manages the hosted application platform and underlying infrastructure. The specified corrective action, “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”, directly targets that condition. Evidence of resolution: The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.
Incorrect Answers
A:That action addresses a different network issue: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The present fictional Summit Print Shop finding instead needs “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”, verified by “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.”.
C:That action addresses a different network issue: A remote user complains about lag during video calls although a speed test reports ample download Mbps. The present fictional Summit Print Shop finding instead needs “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”, verified by “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.”.
D:That action addresses a different network issue: A help-desk note identifies a network switch as the device that routes every frame by destination IP address on a flat access VLAN. The present fictional Summit Print Shop finding instead needs “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”, verified by “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.”.
Question 126
Before changing settings, consider this issue: At the fictional Summit Print Shop after a user reports a recurring problem, the team observes: An employee subscribes to a hosted email application but the team says they must patch the service's virtual machines. What is the MOST specific underlying cause?
- In SaaS the provider normally manages the hosted application platform and underlying infrastructure.
- TFTP is a simple UDP file-transfer protocol without built-in strong authentication or encryption.
- DNS name resolution and HTTPS web transport are separate protocols and connection stages.
- TCP provides an ordered reliable byte-stream service while UDP has no built-in delivery acknowledgment or order guarantee.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Summit Print Shop: In SaaS the provider normally manages the hosted application platform and underlying infrastructure. The corresponding remedy is “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”. Confirmation: The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.
Incorrect Answers
B:That cause belongs to a different case: A network installer uses TFTP to transfer a harmless device image on a protected maintenance VLAN but claims TFTP authenticates users like SSH. The observed fictional Summit Print Shop condition is specifically explained by “In SaaS the provider normally manages the hosted application platform and underlying infrastructure.”.
C:That cause belongs to a different case: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The observed fictional Summit Print Shop condition is specifically explained by “In SaaS the provider normally manages the hosted application platform and underlying infrastructure.”.
D:That cause belongs to a different case: A database replication task requires ordered reliable byte delivery but a trainee assumes UDP supplies TCP-style acknowledgments by default. The observed fictional Summit Print Shop condition is specifically explained by “In SaaS the provider normally manages the hosted application platform and underlying infrastructure.”.
Question 127
A reviewer evaluates a proposed repair for: At the fictional Summit Print Shop after a user reports a recurring problem, the team observes: An employee subscribes to a hosted email application but the team says they must patch the service's virtual machines. The approved corrective action is: “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.” Which result BEST demonstrates success?
- The service record contains independent fields for delay and data rate with appropriate units.
- The internal benchmark isolates LAN capacity without depending on the public internet test server.
- The documented protocol map identifies IP forwarding and HTTP application exchanges in their correct layers.
- The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.” at the fictional Summit Print Shop. It demonstrates correction of the original cause: In SaaS the provider normally manages the hosted application platform and underlying infrastructure.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Record round-trip delay in milliseconds separately from throughput in Mb/s or MB/s.”. It does not establish the intended outcome “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.” for the fictional Summit Print Shop case.
B:That result is evidence for a separate corrective action, “Run a controlled iPerf-style test between suitable LAN endpoints and compare it with the external speed-test result.”. It does not establish the intended outcome “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.” for the fictional Summit Print Shop case.
C:That result is evidence for a separate corrective action, “Associate IPv4 and IPv6 routing with the TCP/IP internet layer and HTTP with the application layer.”. It does not establish the intended outcome “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.” for the fictional Summit Print Shop case.
Question 128
The technician plans a correction for: At the fictional Summit Print Shop after a user reports a recurring problem, the team observes: An employee subscribes to a hosted email application but the team says they must patch the service's virtual machines. During “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.”, which precaution MOST specifically prevents a related risk?
- Do not plan WAN routing equipment for a personal Bluetooth link.
- Do not equate TCP connection reliability with encryption of FTP credentials.
- Do not promise that SaaS removes the customer's responsibility for user access and data handling.
- Do not assign an arbitrary public IPv4 address to bypass a failed DHCP lease.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Classify hosted email as SaaS and identify the customer's account, access and data responsibilities.” at the fictional Summit Print Shop. The required protection is “Do not promise that SaaS removes the customer's responsibility for user access and data handling.”; success still requires “The service ownership map assigns backend host patching to the SaaS provider, not the end-user admin.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: An inventory lists a phone and nearby wireless earbuds and classifies their Bluetooth pairing as a WAN between cities. The principal adjacent risk here is controlled by “Do not promise that SaaS removes the customer's responsibility for user access and data handling.”.
B:This caution is appropriate for a separate failure pattern: A technician uses ordinary FTP to transfer sensitive credentials and assumes its login is encrypted because it uses TCP. The principal adjacent risk here is controlled by “Do not promise that SaaS removes the customer's responsibility for user access and data handling.”.
D:This caution is appropriate for a separate failure pattern: A laptop receives a valid link but has no address on a DHCP-managed LAN and the technician adds a random static public IP. The principal adjacent risk here is controlled by “Do not promise that SaaS removes the customer's responsibility for user access and data handling.”.
Question 129
A service desk receives this network finding: At the fictional Maplecrest Office during a physical cabling audit, the team observes: A developer uses a managed application runtime to deploy code without administering servers but classifies it as raw IaaS virtual-machine rental. Which action MOST directly resolves the reported issue?
- Locate TCP or UDP source and destination port fields in the transport header and distinguish them from link and IP addresses.
- Identify runtime and infrastructure management boundaries for the managed application hosting platform.
- Distinguish the IP destination used by routers from the per-hop Ethernet destination in a two-router path.
- Explain that the router removes the inbound Layer 2 frame and encapsulates the IP packet in a new outgoing Layer 2 frame.
Explanation
Correct Answer
B:Correct. In the fictional Maplecrest Office case, PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines. The specified corrective action, “Identify runtime and infrastructure management boundaries for the managed application hosting platform.”, directly targets that condition. Evidence of resolution: The deployment notes distinguish provider-managed runtime from customer-developed application code.
Incorrect Answers
A:That action addresses a different network issue: A workstation sends a browser request and the technician labels TCP port 443 a physical-layer address. The present fictional Maplecrest Office finding instead needs “Identify runtime and infrastructure management boundaries for the managed application hosting platform.”, verified by “The deployment notes distinguish provider-managed runtime from customer-developed application code.”.
C:That action addresses a different network issue: A technician calls an IPv4 address and a MAC address interchangeable identifiers that a router can use for the same purpose. The present fictional Maplecrest Office finding instead needs “Identify runtime and infrastructure management boundaries for the managed application hosting platform.”, verified by “The deployment notes distinguish provider-managed runtime from customer-developed application code.”.
D:That action addresses a different network issue: A capture shows an Ethernet frame delivered to a switch and an IP packet forwarded by a router, but a trainee says the Ethernet header survives unchanged across the routed hop. The present fictional Maplecrest Office finding instead needs “Identify runtime and infrastructure management boundaries for the managed application hosting platform.”, verified by “The deployment notes distinguish provider-managed runtime from customer-developed application code.”.
Question 130
Before changing settings, consider this issue: At the fictional Maplecrest Office during a physical cabling audit, the team observes: A developer uses a managed application runtime to deploy code without administering servers but classifies it as raw IaaS virtual-machine rental. What is the MOST specific underlying cause?
- PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines.
- TFTP is a simple UDP file-transfer protocol without built-in strong authentication or encryption.
- Clock synchronization normally uses NTP and is independent of DNS naming configuration.
- The available uplink capacity is shared among concurrent clients and contention can lower each client's throughput.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Maplecrest Office: PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines. The corresponding remedy is “Identify runtime and infrastructure management boundaries for the managed application hosting platform.”. Confirmation: The deployment notes distinguish provider-managed runtime from customer-developed application code.
Incorrect Answers
B:That cause belongs to a different case: A network installer uses TFTP to transfer a harmless device image on a protected maintenance VLAN but claims TFTP authenticates users like SSH. The observed fictional Maplecrest Office condition is specifically explained by “PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines.”.
C:That cause belongs to a different case: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. The observed fictional Maplecrest Office condition is specifically explained by “PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines.”.
D:That cause belongs to a different case: A 500 Mb/s connection is shared by many devices and one technician assumes every client can sustain 500 Mb/s at once. The observed fictional Maplecrest Office condition is specifically explained by “PaaS supplies a managed application runtime whereas IaaS exposes infrastructure such as virtual machines.”.