Salesforce Certified Advanced Administrator Certification Video Training Course

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Certified Advanced Administrator Certification Video Training Course Outline

3h 37m

Security and Access

31 lectures

1h 8m

Extending Custom Objects and App...

8 lectures

18m

Auditing and Monitoring

5 lectures

2h 23m

Sales Cloud Applications

28 lectures

2h 1m

Service Cloud Applications

20 lectures

1h 12m

Data Management

10 lectures

36m

Content Management

7 lectures

30m

Change Management

7 lectures

57m

Analytics, Reports and Dashboards

12 lectures

3h 7m

Process Automation

34 lectures

Security and Access

1. Course Introduction, Exam Guide and Security and Access Introduction

4:00

2. Salesforce Security Model Overview

6:00

3. User License Types

9:00

4. Profiles

12:00

5. Permission Sets

9:00

6. Record and Field Level Access

7:00

7. Sample Questions #1 & #3 from the Exam Guide

13:00

8. Setting Organization-Wide Defaults

5:00

9. Controlled by Parent

9:00

10. Roles and the Role Hierarchy

6:00

11. Logging in as Another User

5:00

12. Profiles vs. Roles

9:00

13. Ownership-Based Sharing Rules

11:00

14. Criteria-Based Sharing Rules

11:00

15. Manual Sharing

4:00

16. Teams Access

14:00

17. Record Ownership and Queues

3:00

18. Public Groups

10:00

19. Running the Health Check

5:00

20. Account Owner Report

7:00

21. Communities’ Security Settings

14:00

22. Record Type Security Considerations

14:00

23. Delegated Administration

5:00

24. Territory Hierarchy Access Introduction

2:00

25. Enabling Territory Management

4:00

26. Configuring Territory Management

4:00

27. Creating Territory Models

2:00

28. Creating Territories

2:00

29. Assigning Accounts to Territories

6:00

30. Assigning Users to Terriotories

2:00

31. Activating a Territory Model

3:00

1. Extending Custom Objects and Applications Introduction

4:00

2. Creating a Custom Object

7:00

3. Creating a Junction Object

4:00

4. Creating a Hybrid Junction Object

5:00

5. Leveraging a Junction Object Across Multiple Record Types

13:00

6. Assigning an Asset to a User via the Hybrid Junction Object

10:00

7. Considerations for Relationships

16:00

8. Creating the Asset Management App

9:00

1. View Setup Audit Trail

1:00

2. Email Log

4:00

3. Debug Log

4:00

4. Event Monitoring

7:00

5. Session Management

2:00

1. Course and Sales Cloud Applications Introduction

1:00

2. Specifying a Parent Account / Account Hierarchy Creation

3:00

3. Account Hierarchy and the Impact on Data Access

5:00

4. Account Teams (aka Sales Teams)

2:00

5. Implementing Paths in the Sales Cloud

7:00

6. Customer Scenarios for Territory Management

3:00

7. Opportunity Splits

12:00

8. Products and Pricing on Opportunities

5:00

9. Creating Pricebooks and What is the Standard Price Book?

11:00

10. Enabling Product Scheduling

5:00

11. Establishing Quantity and Revenue Scheduling on an Opportunity

5:00

12. Enabling and Creating Quotes

8:00

13. Syncing Quotes with Opportunities

4:00

14. Quote Templates and Generating PDFs

7:00

15. Creating Orders that Don't Require a Contract

5:00

16. Adding the Orders and Contracts Related Lists to the Account Page Layout

4:00

17. Creating Contracts

5:00

18. Contract Settings

4:00

19. Contact Roles on Contracts

6:00

20. Collaborative Forecasts

6:00

21. Customizable vs. Collaborative Forecasts

6:00

22. Creating Forecast Types

9:00

23. Setting a Forecast Manager on a Territory

6:00

24. Setting a Default Display Forecast Currency

2:00

25. Configuring the Forecasts Hierarchy

3:00

26. Cumulative Forecast Rollups

5:00

27. Sharing Forecasts

1:00

28. Custom Fiscal Year Considerations

3:00

1. Service Cloud Applications Introduction

1:00

2. Creating Support Processes

4:00

3. Creating Case Record Types

2:00

4. Service Console Introduction

6:00

5. Customizing the Service Console with the Lightning App Builder

4:00

6. Customizing the Service Console via App Settings

13:00

7. Creating a Lightning Home Page for the Service Console

8:00

8. Case Feed Overview - Lightning vs. Classic

5:00

9. Case Feed Customization in Lightning Experience - Log a Call Quick Action

7:00

10. Case Feed Customization in Lightning Experience - Close Case

8:00

11. Case Feed Customization in Lightning Experience - Send Email

3:00

12. Enabling Email to Case

10:00

13. Case Closure

5:00

14. Enabling Salesforce Knowledge

4:00

15. Salesforce Knowledge Article Types vs. Record Types

5:00

16. Knowledge Data Categories

10:00

17. Creating Knowledge Articles, Assigning Data Categories and Publishing Articles

11:00

18. Adding the Knowledge Component to the Console

3:00

19. Case Teams

8:00

20. Additional Support Features

4:00

1. Data Management Introduction

2:00

2. Validation Rules

12:00

3. Conditional Validation Rules by User Profile

7:00

4. Duplicate Management

8:00

5. Creating a Duplicate Rule and Matching Rule

7:00

6. Adding the Potential Duplicates Lightning Component to a Detail Page

5:00

7. Duplicate Jobs, Duplicate Record Sets and Duplicate Record Set Items

4:00

8. Field Dependencies and Making Dependent Picklist Values Required

12:00

9. Data Enrichment through Data.com

10:00

10. Data Archiving

5:00

1. Course and Content Management Introduction

1:00

2. Salesforce CRM Content Settings and Enablement

5:00

3. Creating Content Packs

7:00

4. Disabling Content Pack Creation

3:00

5. Setting Library Permissions - Granting Users Access to a Library

3:00

6. Working with Libraries in Lightning Experience (via Files)

3:00

7. Documents vs. Files vs. Attachments, etc.

14:00

1. Change Management Introduction

1:00

2. Sandboxes and Change Sets

10:00

3. Unmanaged Packages

5:00

4. Force.com IDE

3:00

5. Ant Migration Tool

2:00

6. Workbench

6:00

7. Salesforce DX and CLI

3:00

1. Analytics, Reports and Dashboards Introduction

1:00

2. Custom Report Types

10:00

3. Salesforce Report Formats

5:00

4. Reporting Snapshots Demo

9:00

5. Historical Trend Reporting Demo

3:00

6. Bucketing

3:00

7. Custom Summary Formulas

4:00

8. Joined Reports

5:00

9. Cross Filters

4:00

10. Creating a Dynamic Dashboard

5:00

11. Dashboard Filters

3:00

12. Retired Exam Guide Sample Question #4

5:00

1. Process Automation Introduction

3:00

2. Automation Home

2:00

3. Process Automation Cheat Sheet

4:00

4. Workflow Rules and Available Actions

4:00

5. Field Updates via Workflow Actions

10:00

6. Cross-Object Field Updates and Making Fields Required

10:00

7. Email Templates, Email Alerts and Process Automation Settings

9:00

8. Troubleshooting Email Alerts

8:00

9. Creating New Object Records via Workflow Rules - Tasks Only

4:00

10. Outbound Messages

7:00

11. Time-Based Actions

2:00

12. Time-Based Workflow Queue

3:00

13. Approval Processes

11:00

14. Troubleshooting an Approval Process

9:00

15. Adding Items to Approve Component to Home Page Layout

2:00

16. Process Builder Intro

2:00

17. Actions Available from the Process Builder

5:00

18. Converting Workflow Rules into a Process

9:00

19. Process Versioning

9:00

20. Viewing Scheduled Actions from Processes - Paused Flow Interviews

3:00

21. Adding Multiple If/Then Statements in Processes and Post to Chatter

9:00

22. Example Processes

3:00

23. Troubleshooting Processes

7:00

24. Flow Builder Introduction

6:00

25. Using Flow Templates

4:00

26. Setting Flow User on Your User Account

2:00

27. Flow Types and Building Flows

4:00

28. Screen Flows and Autolaunched Flows

12:00

29. Other Types of Flows

8:00

30. When to Use Visualforce and Apex Triggers

3:00

31. Monitoring Flows and Processes

2:00

32. Order of Execution

5:00

33. Retired Exam Guide - Sample Question #5

3:00

34. Trailmix for the Advanced Admin Exam

3:00

Certified Advanced Administrator Certification Video Training Course Info

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