Category Archives: Call Management
An In-Depth Exploration of Call Hold Mechanisms
In the realm of modern enterprise communication, Cisco Unified Communications Manager (CUCM) plays a pivotal role in orchestrating seamless voice and video interactions. Among its myriad functionalities, the ability to place a call on hold embodies both an elegant technical process and a user-experience cornerstone. This first part of our series delves into the nuanced […]
