Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 59
Question 580
A change reviewer considers: At the fictional Lighthouse Research Annex after a user reports a recurring problem, the team observes: A VoIP phone requires power through its Ethernet cable but a technician connects it to an otherwise working non-PoE Ethernet interface. During “Identify a PoE-capable port and confirm the switch's available PoE budget.”, which precaution MOST specifically prevents a related risk?
- Do not hard-code stale MAC-to-port entries to hide a moving endpoint.
- Do not claim link redundancy when both supposed paths terminate in one unverified connection.
- Do not assume all active Ethernet interfaces provide power.
- Do not add parallel Layer 2 links without appropriate loop-prevention controls.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Identify a PoE-capable port and confirm the switch's available PoE budget.” at the fictional Lighthouse Research Annex. The required protection is “Do not assume all active Ethernet interfaces provide power.”; success still requires “The phone powers and negotiates its Ethernet link on the correct powered interface.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A technician moves a workstation to a different port and the switch initially sends some traffic to its old location. The principal adjacent risk here is controlled by “Do not assume all active Ethernet interfaces provide power.”.
B:This caution is appropriate for a separate failure pattern: A rack elevation places two redundant uplinks on separate switch ports but the installer connects both strands to the same unsupported transceiver and records two working paths. The principal adjacent risk here is controlled by “Do not assume all active Ethernet interfaces provide power.”.
D:This caution is appropriate for a separate failure pattern: A junior engineer creates two direct Ethernet connections between switches and sees broadcast storms but disables all VLANs instead of checking Layer 2 loops. The principal adjacent risk here is controlled by “Do not assume all active Ethernet interfaces provide power.”.
Question 581
During entry-level network support, consider: At the fictional Summit Print Shop during a physical cabling audit, the team observes: A fiber uplink terminates in an LC optical transceiver but the worker tries to use a telephone RJ-11 lead to connect the switches. Which action MOST directly resolves the reported issue?
- Restore the gateway's link and verify the host can reach its local router before testing the remote service.
- Attach the correct LC fiber patch cable to the compatible optical module.
- Add or verify the approved route toward 10.7.0.0/16 and any necessary return path.
- Validate the approved gateway availability mechanism and host default-gateway address.
Explanation
Correct Answer
B:Correct. In the fictional Summit Print Shop case, Fiber transceiver ports require matching optical connectors and media, not telephone copper leads. The specified corrective action, “Attach the correct LC fiber patch cable to the compatible optical module.”, directly targets that condition. Evidence of resolution: Optical link and receive levels become healthy on both switch ports.
Incorrect Answers
A:That action addresses a different network issue: A PC sends traffic to a remote server but the gateway's Ethernet interface is down and the technician tries to edit only the server's application port. The present fictional Summit Print Shop finding instead needs “Attach the correct LC fiber patch cable to the compatible optical module.”, verified by “Optical link and receive levels become healthy on both switch ports.”.
C:That action addresses a different network issue: A VLAN interface 10.3.5.1/24 is intended to route client traffic but lacks any configuration for reaching 10.7.0.0/16 on another router. The present fictional Summit Print Shop finding instead needs “Attach the correct LC fiber patch cable to the compatible optical module.”, verified by “Optical link and receive levels become healthy on both switch ports.”.
D:That action addresses a different network issue: A network has a redundant router and a failed primary gateway but the host points to a single unavailable default gateway IP. The present fictional Summit Print Shop finding instead needs “Attach the correct LC fiber patch cable to the compatible optical module.”, verified by “Optical link and receive levels become healthy on both switch ports.”.
Question 582
The local support team reports: At the fictional Summit Print Shop during a physical cabling audit, the team observes: A fiber uplink terminates in an LC optical transceiver but the worker tries to use a telephone RJ-11 lead to connect the switches. What is the MOST specific underlying cause?
- Fiber transceiver ports require matching optical connectors and media, not telephone copper leads.
- Dedicated system, stack and port LEDs indicate different categories of information.
- A trunk is used to carry multiple VLANs over an appropriately configured inter-switch link.
- Same-subnet IPv4 destinations normally use direct Layer 2 delivery, not a routed next hop.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Summit Print Shop: Fiber transceiver ports require matching optical connectors and media, not telephone copper leads. The corresponding remedy is “Attach the correct LC fiber patch cable to the compatible optical module.”. Confirmation: Optical link and receive levels become healthy on both switch ports.
Incorrect Answers
B:That cause belongs to a different case: A technician photographs a stack member LED and labels it a line-rate speed indicator on a switch model with separate stacking status. The observed fictional Summit Print Shop condition is specifically explained by “Fiber transceiver ports require matching optical connectors and media, not telephone copper leads.”.
C:That cause belongs to a different case: A switch-to-switch uplink must carry several VLANs but one port is configured as a single access VLAN. The observed fictional Summit Print Shop condition is specifically explained by “Fiber transceiver ports require matching optical connectors and media, not telephone copper leads.”.
D:That cause belongs to a different case: A host sees another device on the same 192.168.7.0/24 segment and sends all packets to its gateway rather than using local neighbor resolution. The observed fictional Summit Print Shop condition is specifically explained by “Fiber transceiver ports require matching optical connectors and media, not telephone copper leads.”.
Question 583
The technician must verify the following scenario: At the fictional Summit Print Shop during a physical cabling audit, the team observes: A fiber uplink terminates in an LC optical transceiver but the worker tries to use a telephone RJ-11 lead to connect the switches. The approved corrective action is: “Attach the correct LC fiber patch cable to the compatible optical module.” Which result BEST demonstrates success?
- Interface status and a test route confirm that the physical switch-to-router link exists.
- The local peer remains reachable and the remote subnet is reached through the gateway.
- A traceroute reaches the remote subnet and replies return without an asymmetric black hole.
- Optical link and receive levels become healthy on both switch ports.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Attach the correct LC fiber patch cable to the compatible optical module.” at the fictional Summit Print Shop. It demonstrates correction of the original cause: Fiber transceiver ports require matching optical connectors and media, not telephone copper leads.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Cable the access switch uplink to the router's identified Ethernet port from the approved diagram.”. It does not establish the intended outcome “Optical link and receive levels become healthy on both switch ports.” for the fictional Summit Print Shop case.
B:That result is evidence for a separate corrective action, “Configure the workstation's appropriate on-subnet default gateway and verify a route to the remote network.”. It does not establish the intended outcome “Optical link and receive levels become healthy on both switch ports.” for the fictional Summit Print Shop case.
C:That result is evidence for a separate corrective action, “Add or verify the approved route toward 10.7.0.0/16 and any necessary return path.”. It does not establish the intended outcome “Optical link and receive levels become healthy on both switch ports.” for the fictional Summit Print Shop case.
Question 584
A change reviewer considers: At the fictional Summit Print Shop during a physical cabling audit, the team observes: A fiber uplink terminates in an LC optical transceiver but the worker tries to use a telephone RJ-11 lead to connect the switches. During “Attach the correct LC fiber patch cable to the compatible optical module.”, which precaution MOST specifically prevents a related risk?
- Do not troubleshoot DHCP before establishing a working physical Ethernet link.
- Do not use a router console port as a general Ethernet access port.
- Do not bypass fiber-interface requirements with an unrelated copper connector.
- Do not expect ordinary Layer 2 switching alone to route packets to a different IP subnet.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Attach the correct LC fiber patch cable to the compatible optical module.” at the fictional Summit Print Shop. The required protection is “Do not bypass fiber-interface requirements with an unrelated copper connector.”; success still requires “Optical link and receive levels become healthy on both switch ports.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A field worker sees no link light on an attached Ethernet port and configures a new DHCP scope before checking the cable. The principal adjacent risk here is controlled by “Do not bypass fiber-interface requirements with an unrelated copper connector.”.
B:This caution is appropriate for a separate failure pattern: A wiring plan shows workstation cable runs terminating on patch-panel ports that should connect to a local access switch, but the installer jumps those ports directly into an unrelated WAN router console. The principal adjacent risk here is controlled by “Do not bypass fiber-interface requirements with an unrelated copper connector.”.
D:This caution is appropriate for a separate failure pattern: A workstation can reach 192.168.1.50 on its own /24 but cannot reach 192.168.2.50 and has no configured default gateway. The principal adjacent risk here is controlled by “Do not bypass fiber-interface requirements with an unrelated copper connector.”.
Question 585
During entry-level network support, consider: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. Which action MOST directly resolves the reported issue?
- Verify the device's power source and compare its status LED with the correct model reference.
- Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.
- Confirm the broadcast scope and identify the routing or relay service required for cross-VLAN needs.
- Validate the approved gateway availability mechanism and host default-gateway address.
Explanation
Correct Answer
B:Correct. In the fictional Maplecrest Office case, A local serial console connection differs from remote network-based SSH or Telnet access. The specified corrective action, “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”, directly targets that condition. Evidence of resolution: The terminal emulator shows a local device prompt without depending on a routed IP session.
Incorrect Answers
A:That action addresses a different network issue: A new switch has no power indicator after rack installation, but a trainee diagnoses failed IP routing before checking its supply. The present fictional Maplecrest Office finding instead needs “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”, verified by “The terminal emulator shows a local device prompt without depending on a routed IP session.”.
C:That action addresses a different network issue: A technician sends an ARP broadcast in VLAN 20 and expects it to flood into VLAN 30 without routing or relay. The present fictional Maplecrest Office finding instead needs “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”, verified by “The terminal emulator shows a local device prompt without depending on a routed IP session.”.
D:That action addresses a different network issue: A network has a redundant router and a failed primary gateway but the host points to a single unavailable default gateway IP. The present fictional Maplecrest Office finding instead needs “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”, verified by “The terminal emulator shows a local device prompt without depending on a routed IP session.”.
Question 586
The local support team reports: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. What is the MOST specific underlying cause?
- A local serial console connection differs from remote network-based SSH or Telnet access.
- A host's configured next hop must remain reachable, potentially through an approved first-hop redundancy design.
- IPv4 routers decrement TTL to help prevent packets from looping indefinitely.
- Redundant topology requires distinct documented ports and correct optical terminations on each link.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Maplecrest Office: A local serial console connection differs from remote network-based SSH or Telnet access. The corresponding remedy is “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”. Confirmation: The terminal emulator shows a local device prompt without depending on a routed IP session.
Incorrect Answers
B:That cause belongs to a different case: A network has a redundant router and a failed primary gateway but the host points to a single unavailable default gateway IP. The observed fictional Maplecrest Office condition is specifically explained by “A local serial console connection differs from remote network-based SSH or Telnet access.”.
C:That cause belongs to a different case: A technician sees that packet TTL decreases at a routed hop and calls it corruption that must be repaired by disabling routing. The observed fictional Maplecrest Office condition is specifically explained by “A local serial console connection differs from remote network-based SSH or Telnet access.”.
D:That cause belongs to a different case: A rack elevation places two redundant uplinks on separate switch ports but the installer connects both strands to the same unsupported transceiver and records two working paths. The observed fictional Maplecrest Office condition is specifically explained by “A local serial console connection differs from remote network-based SSH or Telnet access.”.
Question 587
The technician must verify the following scenario: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. The approved corrective action is: “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.” Which result BEST demonstrates success?
- The MAC address table shows the host address mapped to the actual ingress port.
- The host ARPs for the local peer and exchanges frames without routing through the default gateway.
- The host reaches off-subnet services after the documented gateway failover mechanism operates.
- The terminal emulator shows a local device prompt without depending on a routed IP session.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.” at the fictional Maplecrest Office. It demonstrates correction of the original cause: A local serial console connection differs from remote network-based SSH or Telnet access.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Send a controlled frame and inspect the source MAC's learned table entry on port 5.”. It does not establish the intended outcome “The terminal emulator shows a local device prompt without depending on a routed IP session.” for the fictional Maplecrest Office case.
B:That result is evidence for a separate corrective action, “Check the host's subnet mask and local neighbor resolution for the directly connected target.”. It does not establish the intended outcome “The terminal emulator shows a local device prompt without depending on a routed IP session.” for the fictional Maplecrest Office case.
C:That result is evidence for a separate corrective action, “Validate the approved gateway availability mechanism and host default-gateway address.”. It does not establish the intended outcome “The terminal emulator shows a local device prompt without depending on a routed IP session.” for the fictional Maplecrest Office case.
Question 588
A change reviewer considers: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A technician attempts an out-of-band serial session by entering a device's IP address in a terminal emulator without connecting a console cable. During “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.”, which precaution MOST specifically prevents a related risk?
- Do not set a static route through a next hop that the router cannot resolve or reach.
- Do not describe stack identification lights as generic link-speed meters.
- Do not expect a serial console session to work without its physical or appropriate console-server connection.
- Do not classify an intentional locator flash as a link failure without checking its purpose.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Choose the correct physical COM or USB serial adapter and attach it to the Cisco console interface.” at the fictional Maplecrest Office. The required protection is “Do not expect a serial console session to work without its physical or appropriate console-server connection.”; success still requires “The terminal emulator shows a local device prompt without depending on a routed IP session.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A router can reach an upstream router but cannot route to a downstream branch because its route points at an unrelated unreachable next-hop IP. The principal adjacent risk here is controlled by “Do not expect a serial console session to work without its physical or appropriate console-server connection.”.
B:This caution is appropriate for a separate failure pattern: A technician photographs a stack member LED and labels it a line-rate speed indicator on a switch model with separate stacking status. The principal adjacent risk here is controlled by “Do not expect a serial console session to work without its physical or appropriate console-server connection.”.
D:This caution is appropriate for a separate failure pattern: A field tech sees a rapidly blinking identifier LED intentionally activated by a remote engineer and opens an outage ticket for the device. The principal adjacent risk here is controlled by “Do not expect a serial console session to work without its physical or appropriate console-server connection.”.
Question 589
During entry-level network support, consider: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A device has both a dedicated management Ethernet jack and ordinary switched data ports, but an installer uses the management jack for end-user PC access. Which action MOST directly resolves the reported issue?
- Use the specified compatible fiber run and transceivers for the distribution uplink.
- Check the port roles and attach user workstations to approved front-panel switch access ports.
- Confirm the broadcast scope and identify the routing or relay service required for cross-VLAN needs.
- Consult the particular switch's PoE LED meaning and check its power budget.
Explanation
Correct Answer
B:Correct. In the fictional Quarry Municipal IT case, A dedicated management port may be out of band and is not necessarily part of normal data switching. The specified corrective action, “Check the port roles and attach user workstations to approved front-panel switch access ports.”, directly targets that condition. Evidence of resolution: The workstation receives its intended access VLAN while management stays isolated.
Incorrect Answers
A:That action addresses a different network issue: A diagram specifies a fiber link between two distribution switches but the installer uses a short twisted-pair patch cord to bridge the racks across a long cable tray. The present fictional Quarry Municipal IT finding instead needs “Check the port roles and attach user workstations to approved front-panel switch access ports.”, verified by “The workstation receives its intended access VLAN while management stays isolated.”.
C:That action addresses a different network issue: A technician sends an ARP broadcast in VLAN 20 and expects it to flood into VLAN 30 without routing or relay. The present fictional Quarry Municipal IT finding instead needs “Check the port roles and attach user workstations to approved front-panel switch access ports.”, verified by “The workstation receives its intended access VLAN while management stays isolated.”.
D:That action addresses a different network issue: A switch has a dedicated PoE indicator showing a supply fault but the operator checks only standard per-port link lights. The present fictional Quarry Municipal IT finding instead needs “Check the port roles and attach user workstations to approved front-panel switch access ports.”, verified by “The workstation receives its intended access VLAN while management stays isolated.”.
Question 590
The local support team reports: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A device has both a dedicated management Ethernet jack and ordinary switched data ports, but an installer uses the management jack for end-user PC access. What is the MOST specific underlying cause?
- A dedicated management port may be out of band and is not necessarily part of normal data switching.
- Same-subnet IPv4 destinations normally use direct Layer 2 delivery, not a routed next hop.
- Boot-time LED sequences may differ from steady-state operation and need model-specific interpretation.
- Mode-selectable switch LED indicators must be interpreted in the selected mode shown by the device.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Quarry Municipal IT: A dedicated management port may be out of band and is not necessarily part of normal data switching. The corresponding remedy is “Check the port roles and attach user workstations to approved front-panel switch access ports.”. Confirmation: The workstation receives its intended access VLAN while management stays isolated.
Incorrect Answers
B:That cause belongs to a different case: A host sees another device on the same 192.168.7.0/24 segment and sends all packets to its gateway rather than using local neighbor resolution. The observed fictional Quarry Municipal IT condition is specifically explained by “A dedicated management port may be out of band and is not necessarily part of normal data switching.”.
C:That cause belongs to a different case: A router is still booting but a trainee marks an unusual transient system LED as a persistent failure before the startup interval ends. The observed fictional Quarry Municipal IT condition is specifically explained by “A dedicated management port may be out of band and is not necessarily part of normal data switching.”.
D:That cause belongs to a different case: A switch displays several selectable LED modes and a technician reads a power-over-Ethernet status LED as though it were showing duplex. The observed fictional Quarry Municipal IT condition is specifically explained by “A dedicated management port may be out of band and is not necessarily part of normal data switching.”.