Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 36
Question 350
A technician must identify the cause of: At the fictional Millview Retail before a planned system change, the team observes: A rack has RJ-45 ports on a patch panel and a worker plans to run untested cable pairs that reverse the required Ethernet wire map. What is the MOST specific underlying cause?
- Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout.
- Cellular service and Wi-Fi are distinct radio access technologies with different network association paths.
- SSID and authentication profile identify WLAN membership more reliably than generic internet reachability.
- Mobile devices can connect as IP endpoints through Wi-Fi or cellular networks.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Millview Retail: Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout. The corresponding remedy is “Terminate each cable to an approved T568A or T568B scheme consistently for the intended link and test all pairs.”. Confirmation: A cable tester reports the expected pair continuity with no split pair or open conductor.
Incorrect Answers
B:That cause belongs to a different case: A phone shows a cellular LTE connection while a colleague insists it is associated with the office's 5 GHz Wi-Fi network. The observed fictional Millview Retail condition is specifically explained by “Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout.”.
C:That cause belongs to a different case: A MacBook joins a guest Wi-Fi network but the tester concludes it joined the corporate WLAN solely because both provide internet access. The observed fictional Millview Retail condition is specifically explained by “Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout.”.
D:That cause belongs to a different case: An office employee runs the same network application on a smartphone and a desktop and the tech says smartphones cannot have IP addresses. The observed fictional Millview Retail condition is specifically explained by “Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout.”.
Question 351
An acceptance test follows a change for: At the fictional Millview Retail before a planned system change, the team observes: A rack has RJ-45 ports on a patch panel and a worker plans to run untested cable pairs that reverse the required Ethernet wire map. The approved corrective action is: “Terminate each cable to an approved T568A or T568B scheme consistently for the intended link and test all pairs.” Which result BEST demonstrates success?
- The network inventory and access policy recognize the headless sensor as an endpoint device.
- The storeroom receives adequate signal and stable connectivity after the RF coverage change.
- Retransmissions or channel utilization fall and user throughput improves after the RF change.
- A cable tester reports the expected pair continuity with no split pair or open conductor.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Terminate each cable to an approved T568A or T568B scheme consistently for the intended link and test all pairs.” at the fictional Millview Retail. It demonstrates correction of the original cause: Twisted-pair Ethernet links depend on correct conductor termination and standardized wiring pinout.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Inventory the sensor by its network identity, purpose and supported management interface.”. It does not establish the intended outcome “A cable tester reports the expected pair continuity with no split pair or open conductor.” for the fictional Millview Retail case.
B:That result is evidence for a separate corrective action, “Survey signal and retransmissions in the storeroom and adjust access-point placement or coverage design.”. It does not establish the intended outcome “A cable tester reports the expected pair continuity with no split pair or open conductor.” for the fictional Millview Retail case.
C:That result is evidence for a separate corrective action, “Survey nearby WLAN channels and select a suitable supported nonoverlapping plan for the site.”. It does not establish the intended outcome “A cable tester reports the expected pair continuity with no split pair or open conductor.” for the fictional Millview Retail case.
Question 352
The operations team evaluates the safety boundary for: At the fictional Millview Retail before a planned system change, the team observes: A rack has RJ-45 ports on a patch panel and a worker plans to run untested cable pairs that reverse the required Ethernet wire map. During “Terminate each cable to an approved T568A or T568B scheme consistently for the intended link and test all pairs.”, which precaution MOST specifically prevents a related risk?
- Do not treat Windows ipconfig output as the canonical Linux interface display.
- Do not downgrade WLAN security just to avoid diagnosing an iOS profile mismatch.
- Do not judge twisted-pair termination only by the color of its outer jacket.
- Do not retain an arbitrary manual IP address from a different WLAN profile.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Terminate each cable to an approved T568A or T568B scheme consistently for the intended link and test all pairs.” at the fictional Millview Retail. The required protection is “Do not judge twisted-pair termination only by the color of its outer jacket.”; success still requires “A cable tester reports the expected pair continuity with no split pair or open conductor.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A Linux workstation shows no external connectivity and the help desk tries to use Windows ipconfig as the primary Linux interface listing command. The principal adjacent risk here is controlled by “Do not judge twisted-pair termination only by the color of its outer jacket.”.
B:This caution is appropriate for a separate failure pattern: An iPhone refuses a new secured SSID and a support worker changes the PC's Ethernet DNS rather than reviewing the phone's security mode. The principal adjacent risk here is controlled by “Do not judge twisted-pair termination only by the color of its outer jacket.”.
D:This caution is appropriate for a separate failure pattern: An iPad is associated to a secured SSID but has a stale manual IP outside the WLAN's subnet. The principal adjacent risk here is controlled by “Do not judge twisted-pair termination only by the color of its outer jacket.”.
Question 353
A network support technician is given this symptom: At the fictional Silverleaf Clinic in a technician onboarding review, the team observes: A warehouse is upgrading to a fiber uplink but the installer buys a copper RJ-45 SFP module for a fiber patch panel. Which action MOST directly resolves the reported issue?
- Enable a compatible band or replace the client with a 6 GHz capable model under the approved design.
- Select the supported optical SFP module and suitable fiber connectors for the uplink.
- Identify the tablet's wireless adapter and confirm WLAN association and address allocation.
- Confirm a functioning file-sharing service on the host or appropriate network storage device.
Explanation
Correct Answer
B:Correct. In the fictional Silverleaf Clinic case, Pluggable transceiver modules have media-specific physical interfaces that must match the intended link. The specified corrective action, “Select the supported optical SFP module and suitable fiber connectors for the uplink.”, directly targets that condition. Evidence of resolution: The transceiver and patch lead match the switch port's supported optics matrix and link comes up.
Incorrect Answers
A:That action addresses a different network issue: A client supports only 2.4 and 5 GHz WLANs but the access point is configured with an exclusively 6 GHz SSID. The present fictional Silverleaf Clinic finding instead needs “Select the supported optical SFP module and suitable fiber connectors for the uplink.”, verified by “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.”.
C:That action addresses a different network issue: A technician says a wireless tablet must connect to a switch's RJ-45 port before it can be a network client. The present fictional Silverleaf Clinic finding instead needs “Select the supported optical SFP module and suitable fiber connectors for the uplink.”, verified by “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.”.
D:That action addresses a different network issue: A customer replaces a shared file server with a USB-only disk on one PC and still expects other users to reach the same network file service. The present fictional Silverleaf Clinic finding instead needs “Select the supported optical SFP module and suitable fiber connectors for the uplink.”, verified by “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.”.
Question 354
A technician must identify the cause of: At the fictional Silverleaf Clinic in a technician onboarding review, the team observes: A warehouse is upgrading to a fiber uplink but the installer buys a copper RJ-45 SFP module for a fiber patch panel. What is the MOST specific underlying cause?
- Pluggable transceiver modules have media-specific physical interfaces that must match the intended link.
- Android exposes wireless association and IP information through its network and Wi-Fi settings.
- An IP phone is normally an endpoint using network services, not a replacement for the site's routing infrastructure.
- Many IP phones require PoE or a compatible local power supply before any IP signaling can start.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Silverleaf Clinic: Pluggable transceiver modules have media-specific physical interfaces that must match the intended link. The corresponding remedy is “Select the supported optical SFP module and suitable fiber connectors for the uplink.”. Confirmation: The transceiver and patch lead match the switch port's supported optics matrix and link comes up.
Incorrect Answers
B:That cause belongs to a different case: An Android tablet has lost the office WLAN and the technician searches for a Windows-only Ethernet adapter control panel. The observed fictional Silverleaf Clinic condition is specifically explained by “Pluggable transceiver modules have media-specific physical interfaces that must match the intended link.”.
C:That cause belongs to a different case: A video-conferencing handset uses an Ethernet port and is recorded as a Layer 3 router forwarding all office traffic. The observed fictional Silverleaf Clinic condition is specifically explained by “Pluggable transceiver modules have media-specific physical interfaces that must match the intended link.”.
D:That cause belongs to a different case: A technician connects an office IP phone that expects Power over Ethernet to an unpowered wall jack and diagnoses a DNS outage when it remains dark. The observed fictional Silverleaf Clinic condition is specifically explained by “Pluggable transceiver modules have media-specific physical interfaces that must match the intended link.”.
Question 355
An acceptance test follows a change for: At the fictional Silverleaf Clinic in a technician onboarding review, the team observes: A warehouse is upgrading to a fiber uplink but the installer buys a copper RJ-45 SFP module for a fiber patch panel. The approved corrective action is: “Select the supported optical SFP module and suitable fiber connectors for the uplink.” Which result BEST demonstrates success?
- The Mac displays the active interface address and link state through supported macOS controls.
- Retransmissions or channel utilization fall and user throughput improves after the RF change.
- Authorized clients open the intended shared path while unauthorized clients are denied.
- The transceiver and patch lead match the switch port's supported optics matrix and link comes up.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Select the supported optical SFP module and suitable fiber connectors for the uplink.” at the fictional Silverleaf Clinic. It demonstrates correction of the original cause: Pluggable transceiver modules have media-specific physical interfaces that must match the intended link.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Inspect the appropriate macOS network service in System Settings or terminal tools such as ifconfig.”. It does not establish the intended outcome “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.” for the fictional Silverleaf Clinic case.
B:That result is evidence for a separate corrective action, “Survey nearby WLAN channels and select a suitable supported nonoverlapping plan for the site.”. It does not establish the intended outcome “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.” for the fictional Silverleaf Clinic case.
C:That result is evidence for a separate corrective action, “Confirm a functioning file-sharing service on the host or appropriate network storage device.”. It does not establish the intended outcome “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.” for the fictional Silverleaf Clinic case.
Question 356
The operations team evaluates the safety boundary for: At the fictional Silverleaf Clinic in a technician onboarding review, the team observes: A warehouse is upgrading to a fiber uplink but the installer buys a copper RJ-45 SFP module for a fiber patch panel. During “Select the supported optical SFP module and suitable fiber connectors for the uplink.”, which precaution MOST specifically prevents a related risk?
- Do not assume every Wi-Fi 6-labelled client necessarily supports 6 GHz Wi-Fi 6E.
- Do not fix a radio coverage problem by changing unrelated DNS settings.
- Do not assume every SFP has a fiber optic receptacle.
- Do not assume only laptops and desktops qualify as endpoints.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Select the supported optical SFP module and suitable fiber connectors for the uplink.” at the fictional Silverleaf Clinic. The required protection is “Do not assume every SFP has a fiber optic receptacle.”; success still requires “The transceiver and patch lead match the switch port's supported optics matrix and link comes up.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A client supports only 2.4 and 5 GHz WLANs but the access point is configured with an exclusively 6 GHz SSID. The principal adjacent risk here is controlled by “Do not assume every SFP has a fiber optic receptacle.”.
B:This caution is appropriate for a separate failure pattern: An office uses 5 GHz APs but a remote storeroom behind several thick walls has poor signal; the technician blames its DNS settings. The principal adjacent risk here is controlled by “Do not assume every SFP has a fiber optic receptacle.”.
D:This caution is appropriate for a separate failure pattern: A smart temperature sensor has no keyboard or display and a learner says it cannot be a network endpoint. The principal adjacent risk here is controlled by “Do not assume every SFP has a fiber optic receptacle.”.
Question 357
A network support technician is given this symptom: At the fictional Rivergate Branch while checking a service ticket, the team observes: A cable test reports an open conductor in a twisted-pair run and the technician replaces the switch instead of checking the termination. Which action MOST directly resolves the reported issue?
- Inspect ip addr and ip route on the affected Linux host.
- Locate the open using a cable tester and repair or replace the failed cable termination.
- Inspect the desktop NIC state, physical link and addressing before testing the remote application.
- Check the iPhone's Wi-Fi network entry, forget an outdated profile if appropriate, and rejoin with approved credentials.
Explanation
Correct Answer
B:Correct. In the fictional Rivergate Branch case, A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic. The specified corrective action, “Locate the open using a cable tester and repair or replace the failed cable termination.”, directly targets that condition. Evidence of resolution: A post-repair wire-map test shows continuity on all required pairs and link errors disappear.
Incorrect Answers
A:That action addresses a different network issue: A Linux workstation shows no external connectivity and the help desk tries to use Windows ipconfig as the primary Linux interface listing command. The present fictional Rivergate Branch finding instead needs “Locate the open using a cable tester and repair or replace the failed cable termination.”, verified by “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.”.
C:That action addresses a different network issue: A desktop lacks an active Ethernet network adapter but the operator expects its application to communicate solely because the monitor displays normally. The present fictional Rivergate Branch finding instead needs “Locate the open using a cable tester and repair or replace the failed cable termination.”, verified by “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.”.
D:That action addresses a different network issue: An iPhone refuses a new secured SSID and a support worker changes the PC's Ethernet DNS rather than reviewing the phone's security mode. The present fictional Rivergate Branch finding instead needs “Locate the open using a cable tester and repair or replace the failed cable termination.”, verified by “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.”.
Question 358
A technician must identify the cause of: At the fictional Rivergate Branch while checking a service ticket, the team observes: A cable test reports an open conductor in a twisted-pair run and the technician replaces the switch instead of checking the termination. What is the MOST specific underlying cause?
- A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic.
- Android exposes wireless association and IP information through its network and Wi-Fi settings.
- Many IP phones require PoE or a compatible local power supply before any IP signaling can start.
- The hotspot presents local Wi-Fi to clients while its uplink uses a separate cellular connection.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Rivergate Branch: A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic. The corresponding remedy is “Locate the open using a cable tester and repair or replace the failed cable termination.”. Confirmation: A post-repair wire-map test shows continuity on all required pairs and link errors disappear.
Incorrect Answers
B:That cause belongs to a different case: An Android tablet has lost the office WLAN and the technician searches for a Windows-only Ethernet adapter control panel. The observed fictional Rivergate Branch condition is specifically explained by “A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic.”.
C:That cause belongs to a different case: A technician connects an office IP phone that expects Power over Ethernet to an unpowered wall jack and diagnoses a DNS outage when it remains dark. The observed fictional Rivergate Branch condition is specifically explained by “A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic.”.
D:That cause belongs to a different case: A field technician sees a mobile hotspot connecting several laptops and describes it as each laptop being directly registered with the cellular carrier. The observed fictional Rivergate Branch condition is specifically explained by “A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic.”.
Question 359
An acceptance test follows a change for: At the fictional Rivergate Branch while checking a service ticket, the team observes: A cable test reports an open conductor in a twisted-pair run and the technician replaces the switch instead of checking the termination. The approved corrective action is: “Locate the open using a cable tester and repair or replace the failed cable termination.” Which result BEST demonstrates success?
- The walk test meets approved signal and connectivity targets across the required rooms.
- The inventory identifies the server-side listening service and the AP's wireless association role.
- The storeroom receives adequate signal and stable connectivity after the RF coverage change.
- A post-repair wire-map test shows continuity on all required pairs and link errors disappear.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Locate the open using a cable tester and repair or replace the failed cable termination.” at the fictional Rivergate Branch. It demonstrates correction of the original cause: A physical open pair prevents reliable Ethernet signaling regardless of healthy switch forwarding logic.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Survey coverage and place or add APs according to signal, capacity and roaming needs.”. It does not establish the intended outcome “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.” for the fictional Rivergate Branch case.
B:That result is evidence for a separate corrective action, “Classify the accounting host as a server and the radio access device as an access point.”. It does not establish the intended outcome “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.” for the fictional Rivergate Branch case.
C:That result is evidence for a separate corrective action, “Survey signal and retransmissions in the storeroom and adjust access-point placement or coverage design.”. It does not establish the intended outcome “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.” for the fictional Rivergate Branch case.
Question 360
The operations team evaluates the safety boundary for: At the fictional Rivergate Branch while checking a service ticket, the team observes: A cable test reports an open conductor in a twisted-pair run and the technician replaces the switch instead of checking the termination. During “Locate the open using a cable tester and repair or replace the failed cable termination.”, which precaution MOST specifically prevents a related risk?
- Do not omit unmanaged-looking cameras from endpoint access and patch inventories.
- Do not assume a locally attached USB disk is automatically a network-accessible server.
- Do not mask failed cabling by changing IP addresses or switch VLAN settings.
- Do not add an unnecessary wireless dependency to a fixed device with working cabling.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Locate the open using a cable tester and repair or replace the failed cable termination.” at the fictional Rivergate Branch. The required protection is “Do not mask failed cabling by changing IP addresses or switch VLAN settings.”; success still requires “A post-repair wire-map test shows continuity on all required pairs and link errors disappear.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A network-connected surveillance camera is attached to the LAN but its management address is omitted because it does not run a desktop OS. The principal adjacent risk here is controlled by “Do not mask failed cabling by changing IP addresses or switch VLAN settings.”.
B:This caution is appropriate for a separate failure pattern: A customer replaces a shared file server with a USB-only disk on one PC and still expects other users to reach the same network file service. The principal adjacent risk here is controlled by “Do not mask failed cabling by changing IP addresses or switch VLAN settings.”.
D:This caution is appropriate for a separate failure pattern: A security camera needs stable high-rate indoor service but is next to an existing Ethernet jack and a technician insists wireless is always faster. The principal adjacent risk here is controlled by “Do not mask failed cabling by changing IP addresses or switch VLAN settings.”.