Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 20
Question 190
Before changing settings, consider this issue: At the fictional Orchard Health Clinic while checking a service ticket, the team observes: A monitoring team uses ICMP echo replies to infer an HTTPS application must be healthy even though its web service is down. What is the MOST specific underlying cause?
- ICMP reachability tests do not validate an application protocol's response on TCP port 443.
- Under IaaS the customer commonly manages guest operating systems and applications despite provider-managed physical infrastructure.
- Goodput counts unique useful application data delivered, not duplicated bytes retransmitted on the network.
- An internet speed test includes ISP, WAN and remote-server effects and does not isolate local LAN throughput.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Orchard Health Clinic: ICMP reachability tests do not validate an application protocol's response on TCP port 443. The corresponding remedy is “Check the HTTPS endpoint separately after interpreting the ICMP result.”. Confirmation: The host responds to ICMP while an HTTPS request reveals the service-specific failure.
Incorrect Answers
B:That cause belongs to a different case: A team rents cloud virtual machines and believes the provider must configure every guest OS account and application patch. The observed fictional Orchard Health Clinic condition is specifically explained by “ICMP reachability tests do not validate an application protocol's response on TCP port 443.”.
C:That cause belongs to a different case: A technician measures a file copy with frequent packet retransmissions and labels the retransmitted bytes useful application throughput. The observed fictional Orchard Health Clinic condition is specifically explained by “ICMP reachability tests do not validate an application protocol's response on TCP port 443.”.
D:That cause belongs to a different case: A local network performance test is run against an arbitrary public website and used to conclude that the internal switch fabric is slow. The observed fictional Orchard Health Clinic condition is specifically explained by “ICMP reachability tests do not validate an application protocol's response on TCP port 443.”.
Question 191
A reviewer evaluates a proposed repair for: At the fictional Orchard Health Clinic while checking a service ticket, the team observes: A monitoring team uses ICMP echo replies to infer an HTTPS application must be healthy even though its web service is down. The approved corrective action is: “Check the HTTPS endpoint separately after interpreting the ICMP result.” Which result BEST demonstrates success?
- The service record contains independent fields for delay and data rate with appropriate units.
- The inventory separately records on-premises hosting and secured remote VPN connectivity.
- Traffic between sites crosses the WAN boundary while local devices remain on their own LANs.
- The host responds to ICMP while an HTTPS request reveals the service-specific failure.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Check the HTTPS endpoint separately after interpreting the ICMP result.” at the fictional Orchard Health Clinic. It demonstrates correction of the original cause: ICMP reachability tests do not validate an application protocol's response on TCP port 443.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Record round-trip delay in milliseconds separately from throughput in Mb/s or MB/s.”. It does not establish the intended outcome “The host responds to ICMP while an HTTPS request reveals the service-specific failure.” for the fictional Orchard Health Clinic case.
B:That result is evidence for a separate corrective action, “Identify where the application actually runs and treat the VPN as an access path.”. It does not establish the intended outcome “The host responds to ICMP while an HTTPS request reveals the service-specific failure.” for the fictional Orchard Health Clinic case.
C:That result is evidence for a separate corrective action, “Mark each site's LAN and the provider-managed intersite WAN transport on the map.”. It does not establish the intended outcome “The host responds to ICMP while an HTTPS request reveals the service-specific failure.” for the fictional Orchard Health Clinic case.
Question 192
The technician plans a correction for: At the fictional Orchard Health Clinic while checking a service ticket, the team observes: A monitoring team uses ICMP echo replies to infer an HTTPS application must be healthy even though its web service is down. During “Check the HTTPS endpoint separately after interpreting the ICMP result.”, which precaution MOST specifically prevents a related risk?
- Do not write an IPv4 dotted-decimal value into a MAC-address configuration field.
- Do not label any radio transmission as cellular service without considering its technology.
- Do not equate successful ping with successful web application service.
- Do not use signal bars as a definitive application throughput benchmark.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Check the HTTPS endpoint separately after interpreting the ICMP result.” at the fictional Orchard Health Clinic. The required protection is “Do not equate successful ping with successful web application service.”; success still requires “The host responds to ICMP while an HTTPS request reveals the service-specific failure.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A network diagram puts a destination IP address inside an Ethernet frame's source-MAC field because both are called addresses. The principal adjacent risk here is controlled by “Do not equate successful ping with successful web application service.”.
B:This caution is appropriate for a separate failure pattern: An office wireless access point connects several clients to the local wired network, but the trainee says WLAN means a cellular carrier network. The principal adjacent risk here is controlled by “Do not equate successful ping with successful web application service.”.
D:This caution is appropriate for a separate failure pattern: A Wi-Fi laptop shows a strong signal icon but transfers data slowly across a busy office. The principal adjacent risk here is controlled by “Do not equate successful ping with successful web application service.”.
Question 193
A service desk receives this network finding: At the fictional Harborline Clinic after a user reports a recurring problem, the team observes: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. Which action MOST directly resolves the reported issue?
- Identify the city-spanning MAN and the smaller LANs at participating buildings.
- Configure approved NTP time sources and check synchronization status on affected devices.
- Reclassify the local office segment as a LAN and its intercity provider connection separately as WAN.
- Distinguish the IP destination used by routers from the per-hop Ethernet destination in a two-router path.
Explanation
Correct Answer
B:Correct. In the fictional Harborline Clinic case, Clock synchronization normally uses NTP and is independent of DNS naming configuration. The specified corrective action, “Configure approved NTP time sources and check synchronization status on affected devices.”, directly targets that condition. Evidence of resolution: Device timestamps converge on the authorized time source and audit sequence is coherent.
Incorrect Answers
A:That action addresses a different network issue: A municipal network interconnects public sites across one city but is labeled a LAN confined to one wiring closet. The present fictional Harborline Clinic finding instead needs “Configure approved NTP time sources and check synchronization status on affected devices.”, verified by “Device timestamps converge on the authorized time source and audit sequence is coherent.”.
C:That action addresses a different network issue: A small office connects printers and PCs through one local switch but the diagram labels the network a transcontinental WAN. The present fictional Harborline Clinic finding instead needs “Configure approved NTP time sources and check synchronization status on affected devices.”, verified by “Device timestamps converge on the authorized time source and audit sequence is coherent.”.
D:That action addresses a different network issue: A technician calls an IPv4 address and a MAC address interchangeable identifiers that a router can use for the same purpose. The present fictional Harborline Clinic finding instead needs “Configure approved NTP time sources and check synchronization status on affected devices.”, verified by “Device timestamps converge on the authorized time source and audit sequence is coherent.”.
Question 194
Before changing settings, consider this issue: At the fictional Harborline Clinic after a user reports a recurring problem, the team observes: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. What is the MOST specific underlying cause?
- Clock synchronization normally uses NTP and is independent of DNS naming configuration.
- Hybrid architecture combines private/on-premises and public-cloud services within one solution.
- Interactive latency and jitter can affect real-time experience despite sufficient bulk bandwidth.
- Hosted services still depend on user connectivity and endpoint access even when service infrastructure is remote.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Harborline Clinic: Clock synchronization normally uses NTP and is independent of DNS naming configuration. The corresponding remedy is “Configure approved NTP time sources and check synchronization status on affected devices.”. Confirmation: Device timestamps converge on the authorized time source and audit sequence is coherent.
Incorrect Answers
B:That cause belongs to a different case: A hospital retains sensitive databases on-site while using hosted analytics and labels the design exclusively public cloud with no private component. The observed fictional Harborline Clinic condition is specifically explained by “Clock synchronization normally uses NTP and is independent of DNS naming configuration.”.
C:That cause belongs to a different case: A remote user complains about lag during video calls although a speed test reports ample download Mbps. The observed fictional Harborline Clinic condition is specifically explained by “Clock synchronization normally uses NTP and is independent of DNS naming configuration.”.
D:That cause belongs to a different case: An office chooses a cloud meeting platform but fails to consider that a home broadband outage will disconnect remote employees. The observed fictional Harborline Clinic condition is specifically explained by “Clock synchronization normally uses NTP and is independent of DNS naming configuration.”.
Question 195
A reviewer evaluates a proposed repair for: At the fictional Harborline Clinic after a user reports a recurring problem, the team observes: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. The approved corrective action is: “Configure approved NTP time sources and check synchronization status on affected devices.” Which result BEST demonstrates success?
- The topology map preserves both access hub-and-spoke links and the redundant core paths.
- The forwarding walkthrough reaches the server without any requirement for ordinary switches to parse the URL.
- The diagram labels the office LAN and the intercity uplink WAN with their actual boundaries.
- Device timestamps converge on the authorized time source and audit sequence is coherent.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Configure approved NTP time sources and check synchronization status on affected devices.” at the fictional Harborline Clinic. It demonstrates correction of the original cause: Clock synchronization normally uses NTP and is independent of DNS naming configuration.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Describe the star-shaped access wiring and meshed distribution uplinks as a hybrid topology.”. It does not establish the intended outcome “Device timestamps converge on the authorized time source and audit sequence is coherent.” for the fictional Harborline Clinic case.
B:That result is evidence for a separate corrective action, “Trace the web request through a Layer 2 switch and router using MAC and IP destination lookups.”. It does not establish the intended outcome “Device timestamps converge on the authorized time source and audit sequence is coherent.” for the fictional Harborline Clinic case.
C:That result is evidence for a separate corrective action, “Reclassify the local office segment as a LAN and its intercity provider connection separately as WAN.”. It does not establish the intended outcome “Device timestamps converge on the authorized time source and audit sequence is coherent.” for the fictional Harborline Clinic case.
Question 196
The technician plans a correction for: At the fictional Harborline Clinic after a user reports a recurring problem, the team observes: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. During “Configure approved NTP time sources and check synchronization status on affected devices.”, which precaution MOST specifically prevents a related risk?
- Do not use a TCP port number as a substitute for an IP or MAC address in troubleshooting.
- Do not infer network geographic scope solely from the media used on one hop.
- Do not rewrite DNS mappings to correct system clock drift.
- Do not claim a bandwidth rating equals achieved application throughput under every workload.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Configure approved NTP time sources and check synchronization status on affected devices.” at the fictional Harborline Clinic. The required protection is “Do not rewrite DNS mappings to correct system clock drift.”; success still requires “Device timestamps converge on the authorized time source and audit sequence is coherent.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A workstation sends a browser request and the technician labels TCP port 443 a physical-layer address. The principal adjacent risk here is controlled by “Do not rewrite DNS mappings to correct system clock drift.”.
B:This caution is appropriate for a separate failure pattern: A provider connects two distant corporate offices through its backbone and a technician calls the service a wireless LAN. The principal adjacent risk here is controlled by “Do not rewrite DNS mappings to correct system clock drift.”.
D:This caution is appropriate for a separate failure pattern: A technician reports that a 1 Gb/s Ethernet interface guarantees a file copy will deliver 1 Gb/s of application data. The principal adjacent risk here is controlled by “Do not rewrite DNS mappings to correct system clock drift.”.
Question 197
A service desk receives this network finding: At the fictional Crescent Community Center during a physical cabling audit, the team observes: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. Which action MOST directly resolves the reported issue?
- Label the interconnected switch arrangement a mesh and record redundant paths.
- Trace the DNS query followed by the web TLS connection to the resolved server.
- Map the on-premises database and hosted analytics as distinct components of a hybrid design.
- Identify where the application actually runs and treat the VPN as an access path.
Explanation
Correct Answer
B:Correct. In the fictional Crescent Community Center case, DNS name resolution and HTTPS web transport are separate protocols and connection stages. The specified corrective action, “Trace the DNS query followed by the web TLS connection to the resolved server.”, directly targets that condition. Evidence of resolution: A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.
Incorrect Answers
A:That action addresses a different network issue: A redundant core diagram shows direct links between every pair of distribution switches but calls it a simple line topology. The present fictional Crescent Community Center finding instead needs “Trace the DNS query followed by the web TLS connection to the resolved server.”, verified by “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.”.
C:That action addresses a different network issue: A hospital retains sensitive databases on-site while using hosted analytics and labels the design exclusively public cloud with no private component. The present fictional Crescent Community Center finding instead needs “Trace the DNS query followed by the web TLS connection to the resolved server.”, verified by “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.”.
D:That action addresses a different network issue: A freelancer works from home through a VPN to an internal application and the team assumes a VPN automatically makes it a cloud-hosted application. The present fictional Crescent Community Center finding instead needs “Trace the DNS query followed by the web TLS connection to the resolved server.”, verified by “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.”.
Question 198
Before changing settings, consider this issue: At the fictional Crescent Community Center during a physical cabling audit, the team observes: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. What is the MOST specific underlying cause?
- DNS name resolution and HTTPS web transport are separate protocols and connection stages.
- Megabytes per second and megabits per second use different units, with eight bits per byte.
- Transport-layer port numbers identify application endpoints, not electrical or MAC-layer links.
- Interactive latency and jitter can affect real-time experience despite sufficient bulk bandwidth.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Crescent Community Center: DNS name resolution and HTTPS web transport are separate protocols and connection stages. The corresponding remedy is “Trace the DNS query followed by the web TLS connection to the resolved server.”. Confirmation: A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.
Incorrect Answers
B:That cause belongs to a different case: A support engineer compares 12 MB/s file-transfer throughput directly with 100 Mb/s link speed and says 12 is much less than 100. The observed fictional Crescent Community Center condition is specifically explained by “DNS name resolution and HTTPS web transport are separate protocols and connection stages.”.
C:That cause belongs to a different case: A workstation sends a browser request and the technician labels TCP port 443 a physical-layer address. The observed fictional Crescent Community Center condition is specifically explained by “DNS name resolution and HTTPS web transport are separate protocols and connection stages.”.
D:That cause belongs to a different case: A remote user complains about lag during video calls although a speed test reports ample download Mbps. The observed fictional Crescent Community Center condition is specifically explained by “DNS name resolution and HTTPS web transport are separate protocols and connection stages.”.
Question 199
A reviewer evaluates a proposed repair for: At the fictional Crescent Community Center during a physical cabling audit, the team observes: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The approved corrective action is: “Trace the DNS query followed by the web TLS connection to the resolved server.” Which result BEST demonstrates success?
- A cable trace confirms independent access runs into the central switch.
- The internal benchmark isolates LAN capacity without depending on the public internet test server.
- The report distinguishes 1 Gb/s link negotiation from a lower measured payload throughput.
- A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Trace the DNS query followed by the web TLS connection to the resolved server.” at the fictional Crescent Community Center. It demonstrates correction of the original cause: DNS name resolution and HTTPS web transport are separate protocols and connection stages.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Draw each workstation's point-to-point cable to the shared central switch as a physical star.”. It does not establish the intended outcome “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.” for the fictional Crescent Community Center case.
B:That result is evidence for a separate corrective action, “Run a controlled iPerf-style test between suitable LAN endpoints and compare it with the external speed-test result.”. It does not establish the intended outcome “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.” for the fictional Crescent Community Center case.
C:That result is evidence for a separate corrective action, “Measure application throughput separately from negotiated link speed and examine other bottlenecks.”. It does not establish the intended outcome “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.” for the fictional Crescent Community Center case.
Question 200
The technician plans a correction for: At the fictional Crescent Community Center during a physical cabling audit, the team observes: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. During “Trace the DNS query followed by the web TLS connection to the resolved server.”, which precaution MOST specifically prevents a related risk?
- Do not leave customer-managed guest operating systems unpatched under an IaaS assumption.
- Do not equate remote-work access with SaaS hosting.
- Do not use the DNS service port as the destination port for an HTTPS request.
- Do not call every Ethernet segment a WAN merely because it uses an IP address.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Trace the DNS query followed by the web TLS connection to the resolved server.” at the fictional Crescent Community Center. The required protection is “Do not use the DNS service port as the destination port for an HTTPS request.”; success still requires “A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A team rents cloud virtual machines and believes the provider must configure every guest OS account and application patch. The principal adjacent risk here is controlled by “Do not use the DNS service port as the destination port for an HTTPS request.”.
B:This caution is appropriate for a separate failure pattern: A freelancer works from home through a VPN to an internal application and the team assumes a VPN automatically makes it a cloud-hosted application. The principal adjacent risk here is controlled by “Do not use the DNS service port as the destination port for an HTTPS request.”.
D:This caution is appropriate for a separate failure pattern: A small office connects printers and PCs through one local switch but the diagram labels the network a transcontinental WAN. The principal adjacent risk here is controlled by “Do not use the DNS service port as the destination port for an HTTPS request.”.