Cisco Certified Support Technician (CCST) Networking 100-150 Practice Test 2
Question 10
Before changing settings, consider this issue: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A help-desk note identifies a network switch as the device that routes every frame by destination IP address on a flat access VLAN. What is the MOST specific underlying cause?
- Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN.
- In SaaS the provider normally manages the hosted application platform and underlying infrastructure.
- On-premises infrastructure remains under the organization's operational responsibility rather than becoming SaaS by name.
- Latency is elapsed time while transfer speed is a quantity of data delivered per time unit.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Maplecrest Office: Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN. The corresponding remedy is “Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.”. Confirmation: An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.
Incorrect Answers
B:That cause belongs to a different case: An employee subscribes to a hosted email application but the team says they must patch the service's virtual machines. The observed fictional Maplecrest Office condition is specifically explained by “Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN.”.
C:That cause belongs to a different case: A company hosts its own ERP database in a server room but calls it a public-cloud SaaS service with no local maintenance obligations. The observed fictional Maplecrest Office condition is specifically explained by “Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN.”.
D:That cause belongs to a different case: A user calls the 10 ms ping round-trip time a 10 MB/s transfer speed. The observed fictional Maplecrest Office condition is specifically explained by “Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN.”.
Question 11
A reviewer evaluates a proposed repair for: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A help-desk note identifies a network switch as the device that routes every frame by destination IP address on a flat access VLAN. The approved corrective action is: “Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.” Which result BEST demonstrates success?
- Device timestamps converge on the authorized time source and audit sequence is coherent.
- The architecture diagram shows a secure exchange boundary between on-premises and cloud environments.
- A capture shows name resolution traffic and subsequent HTTPS TCP traffic as distinct exchanges.
- An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.” at the fictional Maplecrest Office. It demonstrates correction of the original cause: Ordinary Layer 2 Ethernet switching forwards using learned destination MAC addresses in the local VLAN.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Configure approved NTP time sources and check synchronization status on affected devices.”. It does not establish the intended outcome “An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.” for the fictional Maplecrest Office case.
B:That result is evidence for a separate corrective action, “Map the on-premises database and hosted analytics as distinct components of a hybrid design.”. It does not establish the intended outcome “An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.” for the fictional Maplecrest Office case.
C:That result is evidence for a separate corrective action, “Trace the DNS query followed by the web TLS connection to the resolved server.”. It does not establish the intended outcome “An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.” for the fictional Maplecrest Office case.
Question 12
The technician plans a correction for: At the fictional Maplecrest Office during a scheduled lab validation, the team observes: A help-desk note identifies a network switch as the device that routes every frame by destination IP address on a flat access VLAN. During “Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.”, which precaution MOST specifically prevents a related risk?
- Do not treat all city-wide connections as a single small local broadcast segment.
- Do not eliminate congestion as a hypothesis solely because the interface supports high line rate.
- Do not assume an unmanaged Layer 2 switch selects its outbound port by the packet's destination IP address.
- Do not discard redundant physical links when classifying the overall layout.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Trace the destination MAC lookup and forwarding decision before treating the event as IP routing.” at the fictional Maplecrest Office. The required protection is “Do not assume an unmanaged Layer 2 switch selects its outbound port by the packet's destination IP address.”; success still requires “An observed switch MAC table entry leads the frame to the correct access port without an IP route lookup.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A municipal network interconnects public sites across one city but is labeled a LAN confined to one wiring closet. The principal adjacent risk here is controlled by “Do not assume an unmanaged Layer 2 switch selects its outbound port by the packet's destination IP address.”.
B:This caution is appropriate for a separate failure pattern: A technician sees intermittent application delays and assumes any fast Ethernet link prevents queueing delay. The principal adjacent risk here is controlled by “Do not assume an unmanaged Layer 2 switch selects its outbound port by the packet's destination IP address.”.
D:This caution is appropriate for a separate failure pattern: A multi-building installation combines a star of access switches with redundant mesh uplinks but is described as one pure star without redundancies. The principal adjacent risk here is controlled by “Do not assume an unmanaged Layer 2 switch selects its outbound port by the packet's destination IP address.”.
Question 13
A service desk receives this network finding: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A learner treats the seven OSI layers as seven mandatory hardware devices, one appliance for each layer. Which action MOST directly resolves the reported issue?
- Record round-trip delay in milliseconds separately from throughput in Mb/s or MB/s.
- Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.
- Identify runtime and infrastructure management boundaries for the managed application hosting platform.
- Configure approved NTP time sources and check synchronization status on affected devices.
Explanation
Correct Answer
B:Correct. In the fictional Quarry Municipal IT case, The OSI model describes logical communication functions rather than a required one-device-per-layer deployment. The specified corrective action, “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”, directly targets that condition. Evidence of resolution: A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.
Incorrect Answers
A:That action addresses a different network issue: A user calls the 10 ms ping round-trip time a 10 MB/s transfer speed. The present fictional Quarry Municipal IT finding instead needs “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”, verified by “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.”.
C:That action addresses a different network issue: A developer uses a managed application runtime to deploy code without administering servers but classifies it as raw IaaS virtual-machine rental. The present fictional Quarry Municipal IT finding instead needs “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”, verified by “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.”.
D:That action addresses a different network issue: A building's clocks drift apart and audit logs cannot be correlated, but the operator proposes changing DNS records as a time fix. The present fictional Quarry Municipal IT finding instead needs “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”, verified by “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.”.
Question 14
Before changing settings, consider this issue: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A learner treats the seven OSI layers as seven mandatory hardware devices, one appliance for each layer. What is the MOST specific underlying cause?
- The OSI model describes logical communication functions rather than a required one-device-per-layer deployment.
- Received signal strength does not alone measure channel contention, interference or usable throughput.
- Latency is elapsed time while transfer speed is a quantity of data delivered per time unit.
- Private cloud is determined by dedicated organizational cloud usage rather than the existence of VMs.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Quarry Municipal IT: The OSI model describes logical communication functions rather than a required one-device-per-layer deployment. The corresponding remedy is “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”. Confirmation: A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.
Incorrect Answers
B:That cause belongs to a different case: A Wi-Fi laptop shows a strong signal icon but transfers data slowly across a busy office. The observed fictional Quarry Municipal IT condition is specifically explained by “The OSI model describes logical communication functions rather than a required one-device-per-layer deployment.”.
C:That cause belongs to a different case: A user calls the 10 ms ping round-trip time a 10 MB/s transfer speed. The observed fictional Quarry Municipal IT condition is specifically explained by “The OSI model describes logical communication functions rather than a required one-device-per-layer deployment.”.
D:That cause belongs to a different case: A school uses a privately operated cloud environment accessible only to its organization but identifies it as a multi-tenant public cloud simply because it uses virtual machines. The observed fictional Quarry Municipal IT condition is specifically explained by “The OSI model describes logical communication functions rather than a required one-device-per-layer deployment.”.
Question 15
A reviewer evaluates a proposed repair for: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A learner treats the seven OSI layers as seven mandatory hardware devices, one appliance for each layer. The approved corrective action is: “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.” Which result BEST demonstrates success?
- Client association and SSID map to the WLAN while the modem's carrier link maps to cellular service.
- The protocol choice documents acceptable loss, jitter and delay for real-time traffic.
- The inventory separately records on-premises hosting and secured remote VPN connectivity.
- A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.” at the fictional Quarry Municipal IT. It demonstrates correction of the original cause: The OSI model describes logical communication functions rather than a required one-device-per-layer deployment.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Identify the Wi-Fi WLAN and its wired LAN uplink separately from cellular WAN connectivity.”. It does not establish the intended outcome “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.” for the fictional Quarry Municipal IT case.
B:That result is evidence for a separate corrective action, “Choose transport behavior based on voice application's loss and latency requirements rather than assuming TCP always wins.”. It does not establish the intended outcome “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.” for the fictional Quarry Municipal IT case.
C:That result is evidence for a separate corrective action, “Identify where the application actually runs and treat the VPN as an access path.”. It does not establish the intended outcome “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.” for the fictional Quarry Municipal IT case.
Question 16
The technician plans a correction for: At the fictional Quarry Municipal IT during basic configuration verification, the team observes: A learner treats the seven OSI layers as seven mandatory hardware devices, one appliance for each layer. During “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.”, which precaution MOST specifically prevents a related risk?
- Do not equate remote-work access with SaaS hosting.
- Do not claim a bandwidth rating equals achieved application throughput under every workload.
- Do not buy separate hardware for each conceptual OSI layer merely because the model has seven layers.
- Do not promise each active client the full shared uplink rate simultaneously.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Map application, transport, network, data-link and physical functions to the protocols involved in one workstation request.” at the fictional Quarry Municipal IT. The required protection is “Do not buy separate hardware for each conceptual OSI layer merely because the model has seven layers.”; success still requires “A single host is shown performing multiple OSI-layer functions without a dedicated appliance for each function.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A freelancer works from home through a VPN to an internal application and the team assumes a VPN automatically makes it a cloud-hosted application. The principal adjacent risk here is controlled by “Do not buy separate hardware for each conceptual OSI layer merely because the model has seven layers.”.
B:This caution is appropriate for a separate failure pattern: A technician reports that a 1 Gb/s Ethernet interface guarantees a file copy will deliver 1 Gb/s of application data. The principal adjacent risk here is controlled by “Do not buy separate hardware for each conceptual OSI layer merely because the model has seven layers.”.
D:This caution is appropriate for a separate failure pattern: A 500 Mb/s connection is shared by many devices and one technician assumes every client can sustain 500 Mb/s at once. The principal adjacent risk here is controlled by “Do not buy separate hardware for each conceptual OSI layer merely because the model has seven layers.”.
Question 17
A service desk receives this network finding: At the fictional Kestrel Regional Office while assessing a controlled network fault, the team observes: A PC can learn another host's IP address but cannot deliver an Ethernet unicast on the same IPv4 subnet because it has no destination MAC. Which action MOST directly resolves the reported issue?
- Record round-trip latency and jitter alongside download and upload throughput during the call.
- Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.
- Reclassify the short-range phone-to-earbuds link as PAN and explain its limited scope.
- Choose transport behavior based on voice application's loss and latency requirements rather than assuming TCP always wins.
Explanation
Correct Answer
B:Correct. In the fictional Kestrel Regional Office case, Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address. The specified corrective action, “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”, directly targets that condition. Evidence of resolution: The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.
Incorrect Answers
A:That action addresses a different network issue: A remote user complains about lag during video calls although a speed test reports ample download Mbps. The present fictional Kestrel Regional Office finding instead needs “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”, verified by “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.”.
C:That action addresses a different network issue: An inventory lists a phone and nearby wireless earbuds and classifies their Bluetooth pairing as a WAN between cities. The present fictional Kestrel Regional Office finding instead needs “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”, verified by “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.”.
D:That action addresses a different network issue: A real-time voice app favors minimal setup and tolerates occasional loss, but the technician demands TCP's retransmission behavior for every voice packet. The present fictional Kestrel Regional Office finding instead needs “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”, verified by “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.”.
Question 18
Before changing settings, consider this issue: At the fictional Kestrel Regional Office while assessing a controlled network fault, the team observes: A PC can learn another host's IP address but cannot deliver an Ethernet unicast on the same IPv4 subnet because it has no destination MAC. What is the MOST specific underlying cause?
- Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address.
- DNS name resolution and HTTPS web transport are separate protocols and connection stages.
- DHCP supplies dynamically assigned IPv4 settings including address, mask and often gateway and resolver.
- TFTP is a simple UDP file-transfer protocol without built-in strong authentication or encryption.
Explanation
Correct Answer
A:Correct. This mechanism fits the observed network symptom at the fictional Kestrel Regional Office: Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address. The corresponding remedy is “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”. Confirmation: The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.
Incorrect Answers
B:That cause belongs to a different case: A support technician thinks HTTPS uses UDP 53 because a website name is resolved with DNS before the connection. The observed fictional Kestrel Regional Office condition is specifically explained by “Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address.”.
C:That cause belongs to a different case: A laptop receives a valid link but has no address on a DHCP-managed LAN and the technician adds a random static public IP. The observed fictional Kestrel Regional Office condition is specifically explained by “Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address.”.
D:That cause belongs to a different case: A network installer uses TFTP to transfer a harmless device image on a protected maintenance VLAN but claims TFTP authenticates users like SSH. The observed fictional Kestrel Regional Office condition is specifically explained by “Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address.”.
Question 19
A reviewer evaluates a proposed repair for: At the fictional Kestrel Regional Office while assessing a controlled network fault, the team observes: A PC can learn another host's IP address but cannot deliver an Ethernet unicast on the same IPv4 subnet because it has no destination MAC. The approved corrective action is: “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.” Which result BEST demonstrates success?
- A normalized report expresses both figures in Mb/s and avoids an eightfold unit mistake.
- The maintenance test runs only on the restricted segment and no secret data is sent over TFTP.
- The report distinguishes useful delivered bytes from extra retransmission traffic.
- The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.
Explanation
Correct Answer
D:Correct. This is the required observable acceptance evidence for “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.” at the fictional Kestrel Regional Office. It demonstrates correction of the original cause: Local IPv4 delivery still requires resolution of the neighbor's IP address to a local Ethernet MAC address.
Incorrect Answers
A:That result is evidence for a separate corrective action, “Convert the file rate to approximately 96 Mb/s before comparing it with the 100 Mb/s connection.”. It does not establish the intended outcome “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.” for the fictional Kestrel Regional Office case.
B:That result is evidence for a separate corrective action, “Restrict TFTP to an approved isolated environment and use a secure alternative for sensitive transfers.”. It does not establish the intended outcome “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.” for the fictional Kestrel Regional Office case.
C:That result is evidence for a separate corrective action, “Compare transferred application payload to interface traffic including retransmissions during the test.”. It does not establish the intended outcome “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.” for the fictional Kestrel Regional Office case.
Question 20
The technician plans a correction for: At the fictional Kestrel Regional Office while assessing a controlled network fault, the team observes: A PC can learn another host's IP address but cannot deliver an Ethernet unicast on the same IPv4 subnet because it has no destination MAC. During “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.”, which precaution MOST specifically prevents a related risk?
- Do not send credentials over plain HTTP when secure HTTPS is required.
- Do not claim UDP automatically acknowledges and retries dropped datagrams.
- Do not treat a successful DNS lookup as proof that ARP or local Layer 2 delivery works.
- Do not use PAN design assumptions for campus backbone connectivity.
Explanation
Correct Answer
C:Correct. This precaution prevents a second fault while applying “Check ARP resolution for the peer and verify that the correct MAC mapping is learned on the local link.” at the fictional Kestrel Regional Office. The required protection is “Do not treat a successful DNS lookup as proof that ARP or local Layer 2 delivery works.”; success still requires “The ARP table contains the neighbor IPv4-to-MAC mapping and the host can exchange local frames.”.
Incorrect Answers
A:This caution is appropriate for a separate failure pattern: A team wants protected web traffic but configures a browser to send login data over unencrypted HTTP port 80. The principal adjacent risk here is controlled by “Do not treat a successful DNS lookup as proof that ARP or local Layer 2 delivery works.”.
B:This caution is appropriate for a separate failure pattern: A database replication task requires ordered reliable byte delivery but a trainee assumes UDP supplies TCP-style acknowledgments by default. The principal adjacent risk here is controlled by “Do not treat a successful DNS lookup as proof that ARP or local Layer 2 delivery works.”.
D:This caution is appropriate for a separate failure pattern: An engineer calls a university's connected building networks a personal area network used by one headset. The principal adjacent risk here is controlled by “Do not treat a successful DNS lookup as proof that ARP or local Layer 2 delivery works.”.