X

## Question #1 - Topic 1

A quality engineer employed by a hospital is asked to improve the process of medication
storage in locked cabinets near patient doors. One defect that occurs rarely is that the
medication caddy is left out when the cabinet is relocked. The engineer installs a gravity
activated arm that will not permit the door to close when the caddy isnt inside. This
improvement is best described by which approach to problem solving?

## Question #2 - Topic 1

If the probability that an event will occur is 0.83, then the probability that the event will not
occur is:

Find Cp and Cpk.

## Question #4 - Topic 1

George is an employee of Black, Inc. John is Georges internal customer. Which statement
is true?

## Question #5 - Topic 1

This experimental design is an example of:

## Question #6 - Topic 1

= 0.05 In problem 1, do the data indicate that the population for machine A has a larger
standard deviation?

## Question #7 - Topic 1

The team in the above problem draws arrows from Post-It notes that are causes to notes
that are the effects of these causes. This step is best described by which approach to
problem solving?

## Question #8 - Topic 1

A team has been asked to reduce the cycle time for a process. The team decides to collect
baseline data. It will do this by:

## Question #9 - Topic 1

The preferred method for determining statistically whether factor A or B is significant

## Question #10 - Topic 1

The operators of a manufacturing cell work out a more orderly arrangement for tool storage
and establish a schedule to maintain cleanliness on a daily basis. These improvements are
best described by which approach to problem solving?

## Question #11 - Topic 1

The support for an important quality initiative was lacking in congress until Reagans
Secretary of Commerce was killed in a horseback riding accident in 1987. That initiative
was:

## Question #12 - Topic 1

A team wants a technique for obtaining a large number of possible reasons for excess
variation in a dimension. They should use:

## Question #13 - Topic 1

An engineer wants to try two hardening ovens to see whether they have different hardness
scores. She cuts 8 pieces of bar stock in half, putting half of each in oven A and the other
half in oven B. The following data are collected: Do the data indicate that the ovens have
different average scores? Assume differences are normally distributed.

## Question #14 - Topic 1

Find the value of (8) in the ANOVA table. Assume:

## Question #15 - Topic 1

This table displays the inventory of fasteners in a storage cabinet. A bolt is selected at
random from the fastener cabinet. Find the approximate probability it is size 7/8.

×