Limited Time Discount Offer
30% Off - Ends in 02:00:00

X

IBM M8010-713 Dumps

IBM
IBM Mobile Customer Engagement Sales Mastery Test v1
IBM
IBM Mobile Customer Engagement Sales Mastery Test v1

Questions & Answers for IBM M8010-713

Showing 1-15 of 30 Questions

Question #1

Which of the following features makes it easy for IBM Xtify to integrate with CRM by
helping aggregate data across various channels?

A. XRD

B. XID

C. XCD

D. XPI

Explanation: * XID, a unique identifier assigned to each
individual app, links cross-channel
disparate data sources to yield
actionable customer insight
* The IBM Mobile Push Notification Push API allows you to immediately send a message to
a set of users that you can select by XID, positive or negative tags, or a "send to all" flag.
By exposing our push interface via API, you can generate timely one-off notifications and
event-based messages from within your own service either by hand or automatically.

Question #2

What is the percentage of people who use multiple screens and expect integrated
experiences?

A. 80%

B. 90%

C. 75%

D. 50%

Explanation: 90% use multiple screens and channels and expect integrated experiences

Question #3

The analytics portal allows viewing of messages based on which of the following?

A. Date range

B. Application

C. Configuration

D. All of the above

Question #4

Which of the following is a customer facing API?

A. Passbook

B. Metrics

C. Location

D. Registration

Explanation: Customer facing APIs include: Push, Bulk Push, Tags, Application
Management.
Incorrect:
Registration, Location, and Metrics are Internal SDK APIs.

Question #5

Which of the following notifications allows an app user to receive a graphic image?

A. Simple notification

B. Visual notification

C. Rich notification

D. Complex notification

Explanation: Rich notification enables HTML 5 message.

Question #6

Which of the following rules can be set to trigger messages?

A. User location, user preference, user behavior, day and time

B. User location and user preference only

C. User location, day and time only

D. User location and user behavior only

Question #7

What is the Inbox feature designed to do?

A. Provide rich push storage and placement

B. Avoid interrupting mobile users

C. Increase response rates

D. All of the above

Explanation: Inbox-Only Notifications
Deliver rich push messages
without interrupting users.
These messages can be
delivered even if a user has
not opted into push

Question #8

Does IBM Xtify distribute messages in other languages besides English?

A. Yes

B. No; messages can only be distributed in English.

C. Yes. but only in French, Spanish, and Mandarin.

D. Yes. but can only be distributed through simple notifications, not rich notifications.

Explanation: Xtify is a global multi-country, multi-language mobile application
communications platform.

Question #9

Which of the following outputs can brands distribute messages through using IBM Xtify?

A. Mobile App Push. Mobile Web Push, Passbook, SMS

B. Mobile App Push. Mobile Web Push only

C. SMS. Mobile App Push only

D. Mobile App Push only

Explanation: Xtify Capabilities include:
Real time mobile engagement platform for app push, web push, SMS, and wallet

Question #10

Does a user have to "opt in" to receive a notification in the browser inbox?

A. Yes, users must opt in.

B. No, users do not have to opt in.

C. Yes, users must opt in and also download the mobile app.

D. Users cannot receive notifications in a browser inbox.

Explanation: Inbox-Only Notifications
Deliver rich push messages without interrupting users.
These messages can be delivered even if a user has not opted into push.

Question #11

Can a marketer set notifications to react to purchase history using IBM Xtify?

A. Yes

B. No

C. Yes, but only purchase history over a weekend.

D. Yes. but only purchase history between Monday-Friday.

Explanation: Marketers can quickly set notifications and react to anything.
For example: purchase history

Question #12

Can messages be delivered to users who do not have the mobile application open?

A. Yes

B. No

C. Yes. but users can only receive simple notifications if their app is closed.

D. Yes. but users can only receive rich notifications if their app is closed.

Explanation: Notification inbox for
rich push storage and
placement

Question #13

Which of the following is an example of a narrowcast message?

A. "Your order is out for delivery."

B. "Update to the newest version of the app for latest updates."

C. "Stop in and finish your summer shopping with Fashion Finds from $5!"

D. "Free shipping now through until Thursday 10/24/2014."

Explanation: Narrowcast : message some app users based on rules & segments
Incorrect:
Not A: 1:1
Not B: All

Question #14

How often do mobile users keep their device near them?

A. 75%

B. 91%

C. 50%

D. 25%

Explanation: 91% of the mobile users keep their device within arms reach 100% of the
time.

Question #15

User-level response data is available in which of the following ways?

A. Batch-mode

B. Real-time

C. Batch-mode and real-time.

D. User-level response data is not available.

×