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Introduction

1. Format of IASSC Certified Green belt exam

Hey, welcome back to this session. Here we will talk about is 50 Grand Belt exam format. Basically, this exam is dependent on the DMAC methodology for process improvement that you already know about. In addition, there are 100 multiple-choice questions and two true-false questions on this exam. 3 hours of time are allotted to you, and you need to correct 77 questions. Out of that, 100 means you have to score 385 points out of 500 points to pass this exam successfully. And this exam is a totally proctored, closed-book exam. An equal weightage is given to each phase of themagnet ology means 20 questions are from Defined, 20are from Major, 20 are from Analyze Improve and20 questions are from Control Phase. so you have to prepare each phase equally. Once your preparation for the exam is done, the next thing is that you should purchase the exam voucher from ISSA itself. Or there are other training organizations that are accredited by ISSU; from them you can also buy an exam voucher. The cost of an exam voucher is $295. After purchasing the exam voucher, you should redeem it and schedule your exam on Proctor as per your convenient time and date. Proctor You is an exam partner of ISS. They will take care of your online exam once yours is successfully completed. Then you will get the result of your exam and your certification in the mail within two to three days. So that is the straightforward procedure of the ISSA green build exam. Just keep one thing in mind: ISSA has a recertification policy. As a Green Belt professional, you should renew your certification after you reach three years by giving a one and a half hour exam that contains 50 questions, and you have to score 70% in that exam. By passing this exam, you will successfully renew your certification. I simply have a certification policy because they maintain the quality standard and check whether the certified professional is practising the Six Sigma methodology in their organisation or not. So this is all about issuing exam formats.

2. Preparation material for exam

Hey, welcome back to this session. Here we will discuss the preparation material provided in this course. So basically, there are four books you will get in this course. ICGB manual. Six Sigma handbook. Six Sigma project planner and design for Six Sigma Out of these four books, you need to at least go through the ICB Manual from the point of view of your exam, as this manual covers all the Green Belt body of knowledge that is required for your exam. And all of these books will help you when you implement Six Sigma at your organization. And also, these books will improve your understanding of Six Sigma concepts. Also, there are multiple resources available on the internet for the Six Sigma exam preparation, but out of that, I would recommend you take the Joint He course, which is available on the Edx platform. And this course is offered by the Technical University of Moonshine in Germany. The course is six nine lean.improving productivity and quality. So you can join this course at no cost, which means you have to enrol in this course at an audit-based rate, and you will learn all the Six Sigma concepts up to Green Belt level in a very detailed way in this course. So just go through this course, and as we know, Six Sigma's complex concepts are difficult to understand sometimes. So it required a case study based on approach. So for that, I would suggest you register yourself on Isisigma.com. On this site, you will find a variety of case studies on multiple topics in Six Sigma. So by reading these case studies every day and going through different articles on Six Sigma, you will improve your understanding of the complex concept and also understand how organisations actually implement the Six Sigma methodology at the workplace. So by going through the resources mentioned in this session and the resources and practise provided in this course, you will complete your preparation for the Green Belt exam, and you will definitely achieve a good score at your final Green Belt exam. So in this way, we cover our discussion on preparation material. Thank you.

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Discussion on define phase

1. Basics of six sigma

Hey, welcome back to the first session in the defined phase. Define phase is the first stage of your Six CMAproject where you need to define the actual problem ina process on which you want to make an improvement. Decide the project goal is after completion ofthis project, what your team will achieve, howorganization will get benefited by implementing this methodologyat that particular process, which are the differentteam members involved in this project, their rolesand responsibilities throughout the project. And also, you need to create a project charter that carries detailed information about the project and, at the end, a financial evolution plan. So these documents must be presented to upper management in your organisation in order for your project to be approved. And once you get approval, then start working on this project. And when we talk about this from an exam point of view, this defined phase consists of the basics of Six Sigma, the fundamentals of Six Sigma, Six Sigma project selection, lean enterprises, and seven elements of waste in this type of topic. So to prepare for these Basics of SixSigma section, you need to have an understandingabout the different philosophies of Six Sigma. What are the outcomes of Six Sigma project, whatis the meaning of Six Sigma level performance? What Six Sigma as a breakthrough strategy indicates, what is the meaning of "voice of the customer," "voice of the business," voice of the employee," and what it indicates—which are the different stages of team development and what actually happened at each stage of team development—are the different team management tools and your application. When to use the brainstorming nominated group technique, voting on their benefits and drawbacks Be aware of it, and the main emphasis is given to the roles and responsibilities of a team member involved in the project that we already discussed: who mentors the black belt and green belt during the project, what type of support the project owners provide to the project, and what function the green belt and yellow belt projects serve. And also, who leads this Six Sigma project? So be aware of this basics. So this is all about the Six Sigma basics. Thank you.

2. Fundamental of six sigma

Hey, welcome to the second session on defined phases. Here we will discuss the fundamentals of Six Sigma. This part of your defined phase consists of topics like the cost of poor quality, CDP parameter analysis, the six-sigma matrix, the voice of the customer, the voice of business, the voice of the employee, and the basics about the process with the chatting symbols. So to prepare for this particular session, you need to understand the basics of process, why there is a need for process, which are the different flowcharting symbols with their applications, and when to use which symbols during a process mapping. You need to also understand the difference betweenvoice of customer, voice of business, voice ofemployee and what it tells you about thecustomer, business and employee behavior. What is the meaning of CTQ parameters, and how do you obtain the CTQ parameters from the voice of customers? Go through these basic concepts. Then comes the cost of poor quality. This is the calculation part that you need to get approved from upper management for your six-sigma project. It includes internal failure cost, externalfailure cost, prevention cost and quality. Cost is a question commonly asked on this topic based on applications where one industrial scenario is given to you and you must understand what type of cost is associated with it. And then comes Parato's analysis. This tool is generally used to select a few parameters from private mini, and it is not only used on the same page; it is applicable throughout all six sigma projects. So you need to understand the application of these tools in different situations and also go through the interpretation of paratroopers. This is important as far as the exam is concerned. And at last, the six-sigma matrix. You need to understand the different parameters or different matrices, their calculations, their manual calculations, their formulas, and the concept behind each parameter. Questions generally asked on this topic are calculation-based questions, meaning some industry problem is given to you for parts manufacturing or any service industry-related problem is given to you, and you need to calculate the defects per unit. defect per million. opportunity parts per million. First-pass yield Rolling throughput yield Then lead time Cycle time and tough time are used to interpret the results. So you need to understand the concepts and manual calculation of each parameter. So this is all about the fundamentals of Six Sigma. Thank you.

3. Six sigma project selection and Lean enterprises

Welcome back to this third session on defining phases. Here we will talk about SixSigma project selection and Lean enterprises. The most important and complex task of a Six Sigma project is project selection as it requires approval from upper management. So the three important documents for Sigma project selection are the business case, the project charter, and the cost-benefit analysis. The business case will explain how your project is aligned with strategic goals and what the impact of your project is on business profit. The question asked on a business case is generally two or four types of questions, meaning an example of a business case is provided to you and you need to identify whether that example truly shows a business case or not. So for that, you have a clear understanding of the format of the business case that is required. Then the project selection is the most important topicof Six Sigma project because it covers detailed informationabout the Six Sigma project like what is theproblem statement, what is project goal, what is projectobjectives, what are primary and secondary matrix and theirperformance with respect to time. So the question generally asked onproject charter or definition based question. So you need to understand all the elements of the project charter carefully to answer this type of question. Then cost benefit analysis comes generally cost benefitanalysis majorly cover in a black belt syllabus. The questions asked on the green belt exam are generally theoretical-based questions that are simple to answer, and sometimes a project example is given to you and you need to calculate the return on investment and payback for that example. So these types of questions may be asked. So this covers our discussion on project selection. So now we will discuss the lean enterprise and seven types of waste. So this is the most simple topic of the defined phase because questions on lean enterprises and the seven types of waste are easy to answer. The question on lean enterprises is generally: what is the history of lean and where was the lean methodology first implemented? Also, a question is asked on the comparison between lean and six sigma. And the questions on certain types of waste are generally application-based based question.Some situation in the industry is given to you, and you need to identify which type of waste is there, whether it is overproduction, overprocessing, inventory, or defects. And then comes the introductory part of the fires, which is given in a defined phase; in a more detailed way, we will understand five years in a control phase. So this is all about lean enterprise and seven types of waste. So in this way we will cover our discussion of defined waste. Thank you.

4. Sum up define phase

Hey, welcome back again. Now we've already covered our discussion on defined phases. I hope you will understand the preparation strategy for a defined phase. As a result, plan accordingly. Now what you have to do is go through the ICGB study manual, which is provided in this course, and read the defined phases from that manual and understand all the concepts. So after your preparation is done, come back to the course and practise the 50 questions provided in this course at a defined pace. So by practising these questions, you will get an idea whether your preparation for a defined phase is complete or not. Analyze yourself and plan accordingly. So by practising these 50 questions and referring to the manual, you will definitely complete your preparation for a defined phase. As a result, I'm going to end the session on a specific phase. And from this lecture onwards, we will discuss the majority. Thank you.

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Discussion on measure phase

1. Process discovery

Hey, welcome to the first session on the Major page. A major phase is the data collection phase of your Six Sigma project, where you have to collect the data and check whether it is accurate or precise. As most time measurement systems are accurate but not precise, And also you have to take care of thecapability of your process whether your process is capableor not to meeting the customer requirements. So these are the important themes of the measurement phase required during your Six Sigma project and from your example point of view. This measurement phase is divided into four sections: discovery; statistics basics; measurement; system analysis; and process capability analysis. In the coming lecture we will discuss each of these sections, but here we will totally discuss the process of discovery. This part of your Major Page istotally about the mapping of process. To prepare for this section, you must first understand the process requirements. While there is a need for process, what is the difference between a value stream map, a linear map, and a swim lane map, which are the different flowcharting swim balls and their applications? What is the meaning of a high-level process map, a micro-level process map, and the difference between a team-based and individual approach to your mapping of processes? Their advantages and disadvantages, and why an individual approach is superior to a team-based approach at the time of mapping your process, To go through all of these concepts, the most important task of your major phase after data collection is to select the critical few input variables from travel, i.e. those with the greatest impact on your process output. So there are three tools used for this particular activity: the cause-and-effect diagram, failure mode, effect analysis, and XY diagram. The questions asked on these tools are totally application based.So you have to study the concept and application of each of these tools, like how to apply a cause and effect diagram. When your problem is product-based or when your problem is service-based, what is the meaning of fibre analysis? Brainstorming technique which is theteam based prioritisation tool? Out of these three tools, what is the meaning of risk priority number? What does it indicate? What is the difference between controllable, procedural, and noncontrollable inputs? How it is important at the timeof selection, collecting vital few input variables. So in this way, you have to study for this particular section. This is all about process discovery.

2. Basics of statistics

Welcome back to the second session. On major page. Here we will talk about the basics of SixSigma statistics and the statistically most important part of the SixSigma project because it provides tools and techniques to convert the data that we collected into information. And that information helps us take the right decision for process optimization. So you need to have a clear understanding of the concepts of statistics and its notation, and also what is the difference between inferential and descriptive statistics, what are the types of sampling, how to collect samples for your project, what are the different types of data, what are the different types of scale data, and how to represent the centre location of nominal ordinal ratio and interval scale data. Then explain what you mean by the measure of central tendency, what the mean median mode actually represents, how to calculate it, what the measure of dispersion represents, and how to calculate the interval, range, variation, variance, standard deviation, and range. And also, you need to have an understanding of the concept of normal distribution, what a z-score indicates, how to represent normal distribution, what that empirical row shows about our process performance, what that P-value indicates, what it actually represents, how this normality of data is assessed, what are the different ways to assess the normality of data, and on which factor it depends? So if you have clarity about these concepts, then you can easily answer the questions on this topic. Then we will talk about the graphical analysis. So, graphical tools are important to represent the relationship between input and output variables. They are useful in your Six Sigma project to interpret the data that we collected. So you need to have proper understanding about theapplication of Egraphical tool, when to use box plot,what is the purpose of time series plot, whatactually the histogram represents, what are the use ofdot plot and multivariate chart? So you have a clear idea about the application of these tools. so you can easily select the required tool during your project. So in this way, you have to prepare for the Six Sigma statistics topics.

3. Measurement system analysis

Hey, welcome back to the third session on the measurement phase. Here we will talk about measurement system analysis. The most important part of Six Sigma projectare measurement system analysis and process capability. Because here we assess the performance of processes and analyse the data. When measurement system analysis is done, it assesses whether your data is precise or accurate. Because most of the time measurementsystems are accurate but not precise. So you need to identify the sources of variation inyour system, where the variations are from equipment or dowe do operator or part two part variation is there? Some environmental conditions are responsiblefor that variation because thatvariation leads to measurement error. And when there is measurement error in your system, you cannot make the right decision for process improvement. So, the question asked on measurement system analysisare generally based on the interpretation of graphsand some theoretical concepts based question and alsoapplication based questions are there. So for that, you need to have a proper understanding of the purpose of measurement system analysis. What is the difference between precision and accuracy? What does it mean by repeatability, reproducibility, linearity, stability, and bias? And what do you have to do when your measurement system has a repeatability error or your data contains bias? Which types of precautions and provisions are there to avoid this type of error? because repeatability, reproducibility, and this type of parameter play an important role in measurement system analysis. Also you need to have understanding about gauge arena study,what is the purpose of it and how to performgauge arena study on variable data and on attribute data. What do we get as a result? What is the difference between cross-design and estate design? What is the acceptance criteria for your system? Because if suppose you got a percentage thatis 15% variation in your measurement system, thenthat acceptance criteria will tell you whether yoursystem is acceptable or not. And also, what do you mean signal averaging" when it's needed? And what are the different ways to reduce the measurement error in your system? And also in the case of attribute agreement analysis, what does that kappa value mean? K equal to 1 means what? K equal to zero means what? So, if you have a proper understanding of these concepts, then you can easily answer the question on this topic. And also, if it is possible, try to perform measurement system analysis on the minute app software and analyse the results on your own or with the help of some black belt person.So that will clarify your concepts. And also, you will better understand how to interpret the graphs of the gauge analysis study and measurement system analysis. So in this way we coverup our discussion on measurement.

4. Process capability analysis

Welcome back to the four sessions on major phases. Here we will talk about the process capability analysis, as assessing the performance of a process is an important task before making any decisions about its improvement, because first you need to identify the current performance of your process, determine whether it is capable of meeting customer requirements or not, and then try to optimise the performance of your process for the future. So the question asked on process capability analysis is based on the interpretation of graphs or the calculation of these capability indexes. So you need a clear understanding of the purpose of capability analysis. How to perform capability analysis on variable data and attribute data how to interpret the results. What are the different capability indices? CPC and PPK. when to use them. how to calculate them manually. What does the baseline performance of a process mean? What does stability mean and how to assess data stability prior to capability analysis, and when your process is not capable, what are the various problem-solving methods available to optimise process performance? So you have a clear understanding of these types of concepts, and at last, you have an interpretation of the process capability result. So for that, you need to perform the capability analysis on the Minute App software and then try to interpret the result of the capability analysis on your own or with some help from a black belt person who will clarify your understanding about the interpretation of the capability analysis, and you will get a good idea and conceptual clarity and also solve all the variety of questions on capability analysis. So in this way, you need to prepare for capability analysis.

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